Vets Now - Telford Reviews 

The team at Vets Now were brilliant. Very caring, and took the time needed to fully assess my injured pet as an out of hours service to our normal vet.
I would have no hesitation in recommending them. Can't thank them enough for all they did for my furbaby.

Helpful and gave me clear advice. Cost was high but worth the peace of mind..
Seen quickly and I felt reassured

Brilliant service, seen promptly by both a knowledgeable nurse and excellent vet.. Nice clean surgery

We had to rush our Goldie to the out of hour vets due to a burst cyst which wouldn't stop bleeding the on duty Vet dressed the wound she was quick and well informed.
The paper work was sorted out without any issues and we heard Today our pet insurance have recieved the claim form

We were seen straight away, The vet Sarah was excellent and kept us well informed throughout.
We have used this service a few times now.
Thank you for everything.
Simon & Vin

Had to take our Dog out of hours after cutting leg open.
Very good service and care for dog.
Thank you.

If I could have given 6 stars for the Vets Now team I would. From the moment I needed them they were absolutely fantastic. The team were kind and so helpful. I know that they looked after my bunny so very well whilst he was in their care. Unfortunately Basil passed away from his illness but I could not be more grateful for the level of care he received and how lovely every member of the team was. I will remember their kind manner and warmth forever. Thank you for making an extremely difficult time a little bit easier.

Can’t fault the care my dog was given. He was treated really well and quickly. The reason for my 1 star is them requesting £300 deposit although I’m insured on the 1st of may and my insurer has released the funds yet I am still waiting for my refund which they advised me can be another 15days! I’m a single mum who’s now left out of pocket after extortionate deposit fees rather than just having to pay my excess. Very disappointed with the service from this part.

The actual quality of care was brilliant BUT what was not brilliant was, as an insured pet owner, we had to pay out £250 on that night! Straight away! We expected to pay our excess of £115 but they insisted on £250 deposit there and then! AND now the claim has been paid, we still haven't had a refund for the £135 over payment! You are quick to send emails demanding settlement of the bill but slow to refund y[ur unreasonable 'deposit'. We pay £100 a month insurance for our two cats! For years! We shouldn't need to worry about forking out over excess payments to get our emergency care for our poorly cats!

DO NOT USE THESE VETS. My cat nearly died as a result of their lack of basic care and I was told, on collecting her, she was dying, had liver failure, her temp had risen, needed further intravenous drip and had I considered a referral (i.e. 24/7 vet care) or euthanasia? Have THE VETS considered euthanasia - instead of inflicting misery on animals and overcharging vulnerable, caring owners? I took her home and gave her genuine care, fed her by hand and her temperature went down within two days. Another vet confirmed she just had a bacterial infection and she is right as rain - thanks to me DEFYING their non-clinical, cynical advice. AVOID AT ALL COSTS.

Our puppy was looked after so well after eating some drugs. Thanks

Very professional service with clear instruction & genuine concern for our golden retriever. The vet thoroughly checked her over giving us sound advice

Not overly happy with the experience. Bit more compassion for a clearly unwell dog would have been better. Luckily I was there wirh him & didn't just drop him off. Can't recommend.