The Trade Centre UK Reviews 

47,097
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 6,993 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally friendly, welcoming, and consistently knowledgeable throughout the entire purchasing process. People genuinely appreciate the transparent approach, clear explanations of all documents, and the overall smooth user experience when finding their ideal vehicle. However, some people mentioned frustrating issues concerning after-sales support and delayed communication when trying to reach out for assistance after leaving. A few other people also felt that certain vehicles required unexpected mechanical repairs shortly after purchase. Consumers experienced prolonged difficulties and frustrating delays when attempting to resolve these ongoing problems with the team.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and professional throughout the purchasing process. Many... See more

Service

Reviewers highlight positive aspects of service, mentioning that staff members are accommodating, helpful,... See more

Product

Customers consistently note ambiguous experiences with product quality. While some reviewers are very pleased... See more

Customer service

Clients share ambiguous opinions on customer_service, noting a stark contrast between initial sales... See more

User experience

Users describe positive interactions with user_experience, highlighting friendly and helpful staff who allow... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Staff were lovely, helpful and it didn't feel pressured. I had 3 children with me and the process takes hours, there should be refreshments available once you have committed to a sale that are free. V... See more

Rated 4 out of 5 stars

Harpreet was great at answering questions and taking through all the documents! Able to buy an ideal car within the day, happy with the service.

Rated 5 out of 5 stars

To be honest with you, it’s great to see the trade centre are very helpful and also the staff explanation is made me feel great full. There is no hidden charges, everything is black and white, which I... See more

Rated 5 out of 5 stars

From start to finish everyone has been amazing! So friendly and helpful. Everything was explained to me and I was given opportunities to ask questions if I wasn’t sure of something. The space is nice... See more


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

The Trade Centre Group Plc is one of the UK’s largest independent used car retailers, we are known for our high-volume of car sales and our strong family-owned roots. Trade Centre Group sell over 35,000 used cars every year and we focus on offering customers a wide variety of quality used cars, outstanding value, exceptional service along with the convenience to drive your car away the same day.

£1000 PRICE PROMISE

Our Price Promise, you can't beat it!

Our Price Promise, you can't beat it!
At The Trade Centre UK, we pride ourselves in offering a great choice of used cars at the lowest price around. Home to probably some of the UK's cheapest cars, our showrooms in Coventry, Wednesbury and Rochdale are well-stocked with a range of cars to suit every taste, style, and budget. Let our dedicated sales professionals help you choose the perfect new car at an unbeatable price. What’s more, we’re so confident in our prices that we’re willing to bet on it; if you can find the same car available in the local area for a lower price then we’ll give you £1,000 plus the difference in price. That’s our Trade Centre UK Price Promise. See website for terms.

Contact info


4.4

Excellent

TrustScore 4.5 out of 5

47K reviews

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4.4

All reviews

(47,097)

6,631 reviews in the last 12 months

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Rated 1 out of 5 stars

From start to finish I have been messed…

From start to finish I have been messed about , I was promised scratches would be removed before I collected it, but they wasn’t and still haven’t been done , I took it in a few wks after a months wait to be told I needed to leave it for 3 days I was not told this. I was also abused by a staff he actually swear at me.. J jAmes is supposed to be compensating me for a wasted day 7 hrs they had and did nothing. I paid in full in cash and I hate this car now, I have also been told I cannot have a cc while they keep it for 3 days..
I will never buy from here again the company is a sham.. it’s made me ill

18 June 2026
Rated 1 out of 5 stars

They show on website £3000 off on every…

They show on website £3000 off on every single car and i drive somerset to wednesbury just for buy a car. When i reach there then i check on some care they give discount £500 and some £1000 i don't understand why they are doing fake advertisement and misguide customers

17 August 2026
Unprompted review
Rated 1 out of 5 stars

BUY AT YOUR OWN RISK

BUY AT YOUR OWN RISK! ⚠️
The amount of cars they sell that are below par is unreal! After buying 2 cars which were fine we trusted Trade Centre Coventry branch again with the third one. Unfortunately we are now left with a vehicle that cannot be driven, We cannot afford the repair bill of 3.5k or the ongoing finance payments after a DSG gearbox failure within 4 months of purchase. Both Trade Centre and the finance company have been less than helpful and refused to allow rejection of the vehicle under the consumer rights act. They did not check the auto gear oil in the 99 point inspection, which is proven to directly cause mechatronic failures and that inspection isn’t worth the paper it’s written on anyway! They then appointed and paid for an ‘independent’ inspection (and I use that term loosely!) which went in their favour conveniently! This whole situation has taken months of chasing as well and getting nowhere, the after sales service is shocking! Fault happened in February 2026 and the outcome wasn’t received until July! The car is now about to be repossessed by the finance company and we will still be left over 12k out of pocket plus the repair costs!! We now have a complaint with the Finacial Ombudsman and we feel incredibly let down by Trade Centre.
Please do your research before buying a car from here. We’re part of a rapidly growing number of consumers that are in this position or even worse off!

21 February 2026
Unprompted review
Rated 5 out of 5 stars

Trade Centre UK Parkgate 10/10

They make you feel welcome from the time you walk in. No real high pressure sales pitch. Very knowledgeable about the cars. Nothing is too much trouble. Very helpful with the form filling and patient with all the questions asked. I was given a very fair price for my old car. The car I left in was absolutely pristine. I really liked the fact that you get a paper with all the checks done on the car and any replacements necessary. I would highly recommend the Rawmarsh branch.

17 August 2026
Rated 5 out of 5 stars

Great service

Kad was very pleasant and efficient. Answered all my questions. Very respectful and spoke to me not to the man paying which was a really nice feeling. Very happy with his service today.

17 August 2026
Rated 4 out of 5 stars

Took a little while

Took a little while, but we got the car we wanted and drove away the same day. There was no hard sell but everything was explained thoroughly. Everyone we dealt with was welcoming and friendly.

17 August 2026
Rated 5 out of 5 stars

THANK YOU AIDEN!

Great experience with Aiden! Probably it was a hard day for him with us because we went through a few cars, with so many questions, changed our mind couple of times or more and still he was so kind and patience! He answered to all our questions so professional. I hope he is fine! :) We did get our car at the end. Thank you so much Aiden!

16 August 2026
Unprompted review

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