The Trade Centre Wales Reviews 15,679

We had a lovely experience with your Abercynon store. Was greeted by Keiron M, what a pleasant, cheerful, helpful guy. Explained all about different stickers on cars. We were then helped by Kei... See more

Staff at Trade Centre Wales from Keiron on the shop floor, through to Josh and his colleague in the finance team trying to arrange the finance etc, to Tia doing the final parts shows absolute dedicati... See more

I recently bought a car from Trade Centre Wales and had a great experience from start to finish. The staff were friendly and helpful, and they explained everything clearly, including the finance and... See more

Went in on monday to have a look around for cars and Ross on the sales floor helped find cars within my budget. Lucy also assisted in this and had a great chat. Proceeding to finance with Ross... See more

From Corey, who set up the sale ( got me a great deal and explained everything about the car). Ross further financial side of the purchase, explaining everything as we went along, and to Jon, for the... See more

Very nice friendly staff and helpful. The handover process was a little bit long winded but I guess they have to comply with current regs etc. Special thanks to Mia, Emma for their excellent and eff... See more

Absolutely horrendous purchased a £18,500 car from there constant issues with it from day one and now a serious issue has accrued 2 weeks after purchasing leaving it un safe to drive but they can’t c... See more

On arriving at Trade Centre Wales Abercynon it was noticed how well managed, organised and clean it was. All staff were attentive, respectful and were eager to please. I had the pleasure of dealin... See more

Absolutely blinded by the service at Abercynon Trade Centre Wales. I want to thank Yusef, Mia and Tia for helping me sort a new car out for me today after my car broke down and needing one for work to... See more

Recently bought a car from TCW Neath and overall experience was good. Too soon to tell with regards to the car , but Stuart (sales) and Josh (collections) were great . A few blemishes on the body work... See more

Really efficient clear about everything when I picked up my new vehicle, done all the checks, Meg was excellent, and only took 15 mins, highly recommended. Thank You.

Overall brilliant experience from start to finish. Corey greeted myself and grandparents on arrival, was very helpful. And helped me find my dream car. Tia was also extremely helpful, and finalised ev... See more

I recently bought a car from trade centre wales and had a fantastic experience. The service was exceptional from Jaydn in sales and also Dan and Jon who handled the sale / collection. All three were... See more

Really helpful staff not pushy at all answered all our questions and any concerns we had. Conner Jack and Jon all very knowledgeable and helpful

The friendliness of the staff, especially Dom, Nikita and Wayne, made the whole experience so much easier. No question was too big or small! Thank you!

Jake is extremely personable and very patient. perfectly polite and respectful.a great help as we are pensioners he guided thru the process easy to follow and understand

I originally was asked to make a review for customer service before picking up my vehicle oh dear what a big mistake. Until that point they are 5 stars. Picked up car was told scratches would be take... See more

From the moment we entered the showroom, we felt welcomed and looked after. Only went in for a browse and to find out my options, but ended up leaving with a new car. Lovely staff and everyone was so... See more

Staff was great a friendly . They left us alone for a while then they came to check if we was ok /needed any help. Jydan from the Abercynon branch was lovely and very helpful. They had a great range o... See more

Really good service from all colleagues in this branch from showing us round and test driving a car to the business managers sorting the finance.

Went to The Trade Centre Wales to find new car and from start to finish we had excellent customer service through out. Highly recommend to go there and have a look.

Great service, process was very thorough, efficient and was explained easily for someone buying their first car. Big thanks to Kieran, Jack and Jon - definitely recommend.

Lovely and pleasant experience throughout. From sales, to finance and collection, everyone involved in the purchase of my Nissan Juke was informed, nice and very helpful. Including Molly who made our... See more

Amazing and great experience with trade centre Wales. Especially Tom. Thank you so much for support and information

Brilliant service from start of buying until we left . Steffan Thomas made it clear and easy brilliant service.

I experienced excellent customer service today at the trade centre wales. Very quick and easy process buying my new vehicle. Tia was amazing, she helped me with all my needs taxing and insuring my new... See more

Josh in collections very able person and helpful with us buying the car and helping to tax it thank you

Felt totally looked after from everyone in every department which made it a good experience buying a car

Fantastic place to get a car. The people that work there are amazing! Wayne, Lucy, Ross & Steffan helped & have the best service. Absolutely recommend!

Jeet, Meg, Dan and Tom have all been great and patient, explaining everything throughly and providing fantastic customer service. They are all a great credit to Trade Centre Wales with the process run... See more

We dealt with molly , Ashley and James. All three were efficient and extremely helpful. Walked away with our perfect car the same evening. Thank you

Friendly helpful staff at every step. Nothing was a problem. Not harassed or pushed into any purchase i did not want.

Choosing the car, was a bit daunting. I drive automatics, not many on site. And scattered around, why not all together and the electric cars all together. Salesman Steve brilliant.... See more

I got a car I wanted for a great price. Amazing experience with great staff. Can’t thank them enough got me out on the same day in my new car . Big thank you to Jarrad Ross and Jack for helping me thr... See more

Only putting this as 1 cause I cant give a -100 They sell broken cars and the mechanics don't know anything about cars when the product they sell is bad and then the sales sell them like its a c... See more

Excellent service from Ryan, Alicia and Ben Will purchase with this company again

Steffan was very helpful and made the final step quick and easy allowing me to drive away in my new car!!! THANK YOU

So far Im unimpressed. Emailed about a car - no response. Went back on website to look again and by chance did a finance check. That allowed me to make an appointment. Email for appointment d... See more

Very happy with the welcome i received and the service of your engineers, greatly appreciated many thanks

Completed all documents with Jake. He was very informative and went through everything thoroughly. Very helpful.

Thanks to Steve, Jack and Libby for sorting my new car! Super helpful and made the process painless

Ross was very helpful & professional in assisting with the sale of my car which was a Web special! Thomas, Steffan & Jon were also helpful regarding the finance side to it, only downside is the proc... See more

Lucky to get 1 star because if I could give zero stars I would. The reason these guys have loads of good ratings is because they ask you to rate them 5 stars and name people in the... See more

Amazing service purchased our perfect car went above and beyond Thankyou to Steve and steffan

Tom, Libby and Jeet were all lovely. Not pushy at all and were completely lovely, patient and friendly. Explained everything to me incredibly well and detailed and had the answer to any question

Have never had a bad car from Trade Centre Wales staff have always been helpful. Especially jake went through everything with me.

Steffan was amazing today, guided me through everything was very helpful

Great experience at trade centre wales thanks tia 👌

Very lovely service Steffan and Thomas very friendly very helpful brilliant service thank you 👍

I would like to say how helpful, polite and professional your collections agent Jake was today. A real credit to TCW

The experience was good in the beginning staff friendly going out of there way to help. Went into the finance part very friendly but this was the point the sales man had 2 b called in as he told me th... See more

Always a great experience! Yousef and Meg have been amazing!

Not a good experience at all really for the trade centre in Abercynon. Never had a car in finance so thought let's give it a go as my car is getting old, so when on their website where I got approved... See more