The Internet Electrical Store Reviews 

1,607
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Can't fault this company. Excellent, well priced, good quality products. Supreme service, good communications. I ordered some light switches from them but unfortunately ordered 1 of them in the wrong... See more

Company replied

Rated 1 out of 5 stars

Still waiting for part of my order from 18/03 supposed to be despatched via Amazon warehouse. Have contacted trader but without much success, keep saying they are chasing it up but it me chasing them... See more

Company replied

Rated 5 out of 5 stars

Absolutely delighted with the speed, efficiency and price of my power points and light switches and very touched by the surprise of two lollies which my Grandson, who opened the package, discovered.... See more

Company replied

Rated 5 out of 5 stars

Renovating our new home we wanted a fun look and love the Trendi switches for their colour and very easy to use switches for hands that are less dextrous than they used to be! Our electrician had not... See more

Company replied

Company details

  1. Lighting Store
  2. Electronic Spare Parts and Components Store
  3. Electronics Store

Written by the company

Online Decorative Lighting & Electrical Retailer, Brands include Trendi Switch, Deco, Mantra, Diyas and many more


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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4.2

All reviews

(1,607)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service and quality products

Recently purchase some trendy switches and sockets, great service and quick delivery, would recommend to anyone.

10 February 2023
Unprompted review
The Internet Electrical Store logo

Reply from The Internet Electrical Store

Thank you for your kind review,

If you require anymore products please use code '10%LH' for money off any orders

Rated 5 out of 5 stars

Great products

Great products. Bit different and look really classy. Have them everywhere in home now. Highly recommend. Great customer service and fast dispatch.
Brilliant 🤩

24 January 2023
Unprompted review
The Internet Electrical Store logo

Reply from The Internet Electrical Store

Thank you for your kind review,

If you require anymore products please use code '10%LH' for money off any orders

Rated 5 out of 5 stars

Needed a replacement for a double gang…

Needed a replacement for a double gang switch..
Wanted a more modern look and this looked just the job. It arrived a couple of days after ordering, and it was just a matter of removing
the old one. The new switch which has to be split by simply prising open with a small flat bladed screwdriver, as the base is screwed on first, then connect wires as previous, and then place cover over base and press to clip and hey presto.. a smooth modern switch with no
Screws showing. Looks great!!

13 January 2023
Unprompted review
The Internet Electrical Store logo

Reply from The Internet Electrical Store

Thank you for your kind review,

If you require anymore products please use code '10%LH' for money off any orders

Rated 1 out of 5 stars

Waited over 3 weeks for my items to be…

Waited over 3 weeks for my items to be delivered due to low stock. Was told that they would send out the items they did have in stock to save waiting but they never did. Customer service lady was very unhelpful and didn't seem to know much about anything and was quite arrogant in responses then she put the phone down on me!. Had to chase up several times to see where order was. Won't be using again, just not a good experience.

27 October 2022
Unprompted review
The Internet Electrical Store logo

Reply from The Internet Electrical Store

Thank you for your message and sorry to hear this.

Please contact customerservice@theinternetretailer.co.uk who will be able to help.

Rated 5 out of 5 stars

Great range of light switches at…

Great range of light switches at competitive prices. Speedy delivery and well packed - I wasn't disappointed! Would definitely use this company again.

23 November 2022
Unprompted review
The Internet Electrical Store logo

Reply from The Internet Electrical Store

Thank you for your kind review,

If you require anymore products please use code '10%LH' for money off any orders

Rated 5 out of 5 stars

Trendi switch range

Ordered the Trendi range of switches & sockets for my kitchen renovation, excellent service & fast delivery, customer service very helpful.
All fitted & looking great, would definitely use this company again, very pleased with service

4 November 2022
Unprompted review
The Internet Electrical Store logo

Reply from The Internet Electrical Store

Thank you for your kind review,

If you require anymore products please use code '10%LH' for money off any orders

Rated 5 out of 5 stars

Great company

Great company, ordered through Amazon but an incorrect switch was sent but on contact with customer service a replacement was dispatched same day. Fantastic service.

25 November 2022
Unprompted review
The Internet Electrical Store logo

Reply from The Internet Electrical Store

Thank you for your kind review,

If you require anymore products please use code '10%LH' for money off any orders

Rated 5 out of 5 stars

Prompt delivery and very helpful…

Prompt delivery and very helpful customer service.

16 November 2022
Unprompted review
The Internet Electrical Store logo

Reply from The Internet Electrical Store

Thank you for your kind review,

If you require anymore products please use code '10%LH' for money off any orders

Rated 5 out of 5 stars

I bought a Varilight Matt Chrome…

I bought a Varilight Matt Chrome Classic V-Pro IR 2 Gang 2 x 100W LED Multi-Way Remote/Touch Control Dimmer Master Unit on 12 January 2022. I also bought the associated remote control for the dimmer.

The dimmer and the remote control were easy to set up. I used them to control remotely the lighting in my TV room, rather than having to get out of my seat and manually adjust the original rotary dimmer.

This dimmer worked perfectly for about 3 months when one of the dimmer gangs failed. I reported this breakdown to the seller, the Internet Retailer Limited. I was asked to provide video evidence of this failure, and on doing so was sent a replacement unit within a few days.

Customer service at this company was at all times very helpful and supportive.

7 November 2022
Unprompted review
The Internet Electrical Store logo

Reply from The Internet Electrical Store

Thank you for your kind review,

If you require anymore products please use code '10%LH' for money off any orders

Rated 5 out of 5 stars

Good price and delivered quickly

Good price and delivered quickly, having seen these switches previously knew what to expect and got exactly what we required. Adds a classy finishing touch to a new modern kitchen.

1 November 2022
Unprompted review
The Internet Electrical Store logo

Reply from The Internet Electrical Store

Thank you for your kind review,

If you require anymore products please use code '10%LH' for money off any orders

Rated 5 out of 5 stars

Great product

Great product. Very stylish and different. Very easy to order fast delivery. Very pleased with my purchase

21 October 2022
Unprompted review
The Internet Electrical Store logo

Reply from The Internet Electrical Store

Thank you for your kind review,

If you require anymore products please use code '10%LH' for money off any orders

Rated 5 out of 5 stars

Trendie

We went for the trendie range in a dark green and are thrilled with them, they look very classy. Customer service is first class and Lilly-May was exceptionally helpful. We have now ordered more in warm grey & are looking forward to installing them.

3 October 2022
Unprompted review
The Internet Electrical Store logo

Reply from The Internet Electrical Store

Thank you for your kind review,

If you require anymore products please use code '10%LH' for money off any orders

Rated 5 out of 5 stars

Impressive new home

Renovating our new home we wanted a fun look and love the Trendi switches for their colour and very easy to use switches for hands that are less dextrous than they used to be! Our electrician had not used them before, but was impressed by the quality and ease of wiring. TIR customer service is friendly and very helpful for those not versed in technical terms.

12 October 2022
Unprompted review
The Internet Electrical Store logo

Reply from The Internet Electrical Store

Thank you for your kind review,

If you require anymore products please use code '10%LH' for money off any orders

Rated 5 out of 5 stars

I love the range and the colours

I love the range and the colours, look good and pleasure to use.
Also thank you for lollies with the order! 😊

26 September 2022
Unprompted review
The Internet Electrical Store logo

Reply from The Internet Electrical Store

Thank you for your kind review,

If you require anymore products please use code '10%LH' for money off any orders

Rated 5 out of 5 stars

We were renovating our whole place…

We were renovating our whole place totally from floor to ceiling and everything in between , including every light switch and socket.
We wanted something different, not boring but sexy. So I literally goggled “ sexy light switches “ and these come up with pictures straight away. We both went , yep that’s what we want, so we set about placing an order . Three orders later the whole place has been done and with do many different colours to choose from to. But we resisted a few. The people at Trendi were fantastic , so helpful and pleasant and the service was phenomenal. My electrician reckoned they were great quality as well , and with the flexibility of being able to change the face plate so easily to another colour if you wanted to is great. Would I but these again? Yes, would I buy them from the company direct ? Yes . We are over the moon them . Thank Trendi

26 September 2022
Unprompted review
The Internet Electrical Store logo

Reply from The Internet Electrical Store

Thank you for your kind review,

If you require anymore products please use code '10%LH' for money off any orders.

Rated 5 out of 5 stars

Great products and service

Great products and service, love the products , working my way through the house changing all the light switches and sockets about to place my third order with this company , what I like about this company is you place an order and within a few days you receive your order ,so easy

23 September 2022
Unprompted review
The Internet Electrical Store logo

Reply from The Internet Electrical Store

Thank you for your kind review,

If you require anymore products please use code '10%LH' for money off any orders

Rated 5 out of 5 stars

Great products and a great service

Great products and a great service. I always buy my electrical switches and sockets from them well priced and always in stock. There customer service is very good and very helpful.

13 September 2022
Unprompted review
The Internet Electrical Store logo

Reply from The Internet Electrical Store

Thank you for your kind review,

If you require anymore products please use code '10%LH' for money off any orders

Rated 5 out of 5 stars

Excellent service

Excellent service and follow up. Items ordered delivered on time.

9 September 2022
Unprompted review
The Internet Electrical Store logo

Reply from The Internet Electrical Store

Thank you for your kind review,

If you require anymore products please use code '10%LH' for money off any orders

Rated 5 out of 5 stars

Ordered the trendi light switches great product looks fab. and…

Ordered the trendi light switches and very pleased with them.
Outstanding customer service.
I had placed my order and it coincided with the postal strike.
Not only did I get an email apologising that my order might take a little longer then stated, I also received a phone call to apologise.

16 September 2022
Unprompted review
The Internet Electrical Store logo

Reply from The Internet Electrical Store

Thank you for your kind review,

If you require anymore products please use code '10%LH' for money off any orders

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