The AA kept us informed of progress of patrolman’ arrival. He exceeded expectations by arriving 30 minutes earlier than expected. Ian contacted us just before he arrived and gave a great deal of comfo... See more
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The AA provides services to motorists: breakdown cover, car insurance, life, travel insurance, route planning and motoring advice. We're the UK's number 1 motoring organisation.
Contact info
United Kingdom
- www.theaa.com
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From calling the breakdown to Humayra…
From calling the breakdown to Humayra to being attended too by James the engineer, all done and back up and running in about 1 hour 30mins on a Sunday late afternoon. An excellent team effort by all the team, thankyou
Nick T.
Recomend people subscribe to the AA…
Firstly the lady at the call centre was friendly, helpful and professional.
Charlie the AA man was brilliant, he was so patient with me. I gave him the wrong address and somehow he managed to talk me through how to show him where my location was over the mobile phone. Me and tech things dont mix well.
The service responce was very quickly responded to.
Amazingly quick to attend.
Amazingly quick to attend.
Knowledgeable, friendly mechanic.
Very quick diagnosis.
Very quick fix and good advice.
Overall, it couldn't have been better.
I had thought about getting the dealership to collect the car - I'm glad I didn't!
Arrived very quickly
Arrived very quickly. 20 minutes.
Recovered to garage and rental car pick up point.
Jack arrived earlier than expected and…
Jack arrived earlier than expected and sorted the issue quickly.
Can’t thank him enough, great service.
David was considerate and went the…
David was considerate and went the extra mile to get me back on the road. Thank you! Kate
Reliable friendly service
Reliable friendly service.
Couldn’t fault the help I received
Big thanks
Didn't wait too long for the AA
Didn't wait too long for the AA, kept me informed every step on the APP. Ian phoned when near, very knowledgeable and when he didn't have the part he sourced it and followed me onto the motor way so I was safe then went to pick up part. Fixed very quickly and reasonably priced. Fantastic service thank you.
Prompt
Prompt, friendly, expert, helpful, knowledgable. Made the whole experience v painless.
I broke down today on the way to work…
I broke down today on the way to work and the lovely Kevin from AA was with me in under an hour. Got my car recovered to a garage near my home and then was kind enough to drop me home! We had a great chat in the van about his 20yrs with the AA and life and it made a stressful morning seem a distant memory! Thank you Kevin!
Firstly I was impressed by the slick…
Firstly I was impressed by the slick operation of the app. Brilliant!
When Gareth arrived on the dot of the ETA I could not have been in better hands. His enthusiastic and methodical approach to my 63 year old Austin Healey was obvious. His breadth of knowledge of how old cars work made the diagnosis of fault very quick. Fortunately I had a new coil on board which Gareth duly fitted. He further impressed me with his engineers approach to making the mounting bracket fit. A true Pro and a very nice guy.
Thank you Gareth.
Excellent service
Attended quickly, very kind and reassuring. Got me back in the road again. Thank you
AA gave regular updates on ETA that…
AA gave regular updates on ETA that were accurate, and were able to deal with my dead battery same day, as the driver Abubakr had the correct battery replacement on his van. He tested the old one and gave his honest opinion as to the old battery's longevity. I did not feel pressured to replace the battery. All done and dusted in about an hour. A happy customer.
Great service from Stuart.
Great service from Stuart who went above and beyond to get my car running again. Identified the problem, got me a new battery and fitted it.
First time using AA = clutch problem
The callout time was very quick and efficent.
Dobri my aa supporter called as he thought he was going to be 10minutes late but in fact he got there earlier than the estimated time.
He was very informative and personaliable which helped me relax as i was very anxious - this was the first time using AA support.
The repair was completed quickly (less than 45mins) and he ensured that he explained all the next steps.
Thank you.
Locked my keys in the boot
Lewis can to my rescue when I locked my car keys in the boot, he came out very quickly and many get the keys within 5/10 minutes of him arriving, he was really nice and chatted away, nothing was a bother to him, excellent service from him
Jason was so helpful and calming
Jason was so helpful and calming. Was there very quick fixed the car in no time .Such a great service
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