This company is exactly what you're looking for if you need top service and super cool products. A very friendly and personal guidance per phone helps you in case of special requests, and super quick... See more
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the rack is amazing and i love the option of buying it “second hand” for less money. i recommend watching their youtube videos to see how to built the rack properly since i did think the instructions... See more
Company replied
Its a really nice product and I am really pleased with how it has turned out in my apartment. Patricia was extremely helpful and friendly when I was selecting a design and helped me to modify an "... See more
Really good customer service experience - helpful and polite! The rag I ordered was more difficult to assemble than I expected and there were no instructions that came with the order, thus the 4 - ins... See more
Company details
Information provided by various external sources
RackBuddy er baseret på idéen om, at et tøjstativ er et møbel. Et møbel, som kan være med til at forme identiteten af sit ejers hjem. Dit tøj udtrykker, hvem du er! Ofte bruger du en masse tid, penge og overvejelser på det nye tøj, der skal i garderoben. Hvorfor så skjule det i et skab og eventuelt glemme det, hvorfor ikke vise det frem og integrere det i din indretning? Du udvælger også omhyggeligt veldesignede borde, stole og lamper, der passer perfekt ind i dit hjem, så hvorfor nøjes med en bøjlestang blot for praktiske årsager? Vi mener, at designet af din garderobe og dets funktionalitet skal gå hånd i hånd. Derfor tilbyder vi dig robuste og veldesignede garderobeløsninger, som vil holde i lang tid og understøtte din individuelle stil og dit behov.
Contact info
Gl. vardevej 66A, 6700, Esbjerg V, Denmark
- 33220240
- info@rackbuddy.dk
- www.rackbuddy.dk
4.6
Excellent
1K reviews
Replied to 66% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good quality
Good quality. Easy installation. Quick delivery. Would recommend
12 April 2023
Unprompted review
Reply from RackBuddy
Hi Eric
Great to hear! We are happy that you like your new RackBuddy :-)
Wish you a pleasant day.
Best,
Monika, RackBuddy
Superb experience and help from the…
Superb experience and help from the team from start to end.
Products of best quality!
3 April 2023
Unprompted review
Reply from RackBuddy
Hi Patrick!
Thank you so much!
Have a nice day!
Best,
Monika, RackBuddy
Bought first for private use and got…
Bought first for private use and got the product within 3 days. The product was great.
The day after I bought another 6 products for my business.
17 March 2023
Unprompted review
Reply from RackBuddy
Hi Søren
Thank you!
I am glad you had a good experience.
Let us know how and if we can help you in the future!
Best
Monika, RackBuddy
Good customer support
The quality of product was good in general and i was happy with customer support that they were able to support my order immediately once some parts were not delivered correctly to my address. Howevr, some bolts provided to install the wood board were not good selection, where the length of bolt was too short to install the wood board properly, so i just used my own bolt for correct installation.
3 March 2023
Unprompted review
Reply from RackBuddy
Hi Jun,
Thank you for your feedback and the four stars!
We are glad to hear that you are happy with the quality of your RackBuddy and our customer service team. We want to apologize for the trouble with the screws though. I informed our warehouse manager about the screws of your order being too short, so we can avoid this in the future.
Let us know if there is anything we can help you with!
Best regards,
Patricia
RackBuddy
Great service
Great service - There was a piece missing when i received my Walk-In model, however, it was sent immediaetly and was in my possession the next day :) It looks so great!
9 February 2023
Unprompted review
Good service
Good service. Quick expedience. Nice follow-up with advice concerning main-keeping. All in the period october 22 to february 23 - more or less.
17 October 2022
Unprompted review
Reply from RackBuddy
Hi Ulla,
Thank you very much.
We are really happy to hear that you had a good experience with us, over time. Please let us know if we can help in the future. Happy Sunday.
//Monika, RackBuddy
Easy order process
Easy order process, delivery on time.
The order consisted of two parcels, I only received tracking information for one of them.
29 November 2022
Unprompted review
Reply from RackBuddy
Hi Jan,
Thank you for your feedback.
When we scan a package an automatic email is sent to you. Therefore you should have received two email from GLS :-)
They look exactly the same, and could have ended up in your spam filter, maybe?
If you have any doubt or concerns you are more than welcome to contact us directly.
Best,
Monika, RackBuddy
Great design and quick and smooth…
Great design and quick and smooth delivery
30 November 2022
Unprompted review
Reply from RackBuddy
Hi Pia
Thank you so much - great to hear!
Wish you nice weekend soon.
Best,
Monika//RackBuddy
You have such great stuff and nice and…
You have such great stuff and nice and fast delivery 👍
14 November 2022
Unprompted review
Reply from RackBuddy
Hi Louise.
Thank you - we are really glad that you had a good experience and like our products.
Have a nice daty.
//Monika, RackBuddy
Reply from RackBuddy
Hej Mette,
Tusind tak :-)
Med venlig hilsen
Monika, RackBuddy
Reply from RackBuddy
Hi Jai
Thank you very much! We really appreciate the 5 stars!
Wish you a pleasant day.
Best,
Monika, RackBuddy
great quality and easy to assemble
28 September 2022
Unprompted review
the rack is amazing and i love the…
the rack is amazing and i love the option of buying it “second hand” for less money. i recommend watching their youtube videos to see how to built the rack properly since i did think the instructions on the manual were not detailed enough. however with the video it was easy to put together! also great fast shipping, very pleased with everything.
29 September 2022
Unprompted review
Reply from RackBuddy
Hi Snjolaug,
Thank you for your feedback and the 4 stars!
We are actually working on some new assembly guides with more detailed steps and are hoping to get them ready to send out soon.
We are glad to hear though that the video guide could clear everything up, so you could finish your rack and you are happy with how it looks. :)
Wish you a lovely afternoon and lot of fun with your RackBuddy!
Best regards,
Patricia
RackBuddy
Reply from RackBuddy
Hej Connie
5 stjerner, hvor skønt!
Mange tak for din feedback.
Håber du er glad for dit rack :)
Rigtig god onsdag.
BH
//MARTIN
Snappy delivery and a great product
Snappy delivery and a great product - highly recommend!
20 October 2021
Unprompted review
Highly recommended
Extremely fast service, delivered next day. Fantastic product, looks amazing and really well made. Easy to put together and came with everything needed, including gloves!
Highly recommended.
31 August 2021
Unprompted review
Reply from RackBuddy
Hej Alejandro
Tak for de 5 stjerner :)
Godt du er tilfreds med hele oplevelsen hos RackBuddy :)
Vi ønsker dig en god weekend
Bh
//QVIST
Reply from RackBuddy
Hej August
Tak for de 5 stjerner :)
Godt du er glad og tilfreds med din bestilling!
Er du tilfreds er vi også :)
God dag
Vh
//MARTIN
Fairly easy to build and looks super…
Fairly easy to build and looks super nice!
8 March 2021
Unprompted review
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