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Rated 2 out of 5 stars

The RackBuddy Dalton comes with a wooden look (not real wood). In general, it looks ok, but is horrible to assemble and because some screws are so difficult to screw in (even using oil), our RackBud... See more

Company replied

Rated 5 out of 5 stars

Quick response (within 2 days) and personalized wardrobe from the design I've sent them (and my drawing skills are very limited....). Since I'm living in an old building with many peculiarities (only... See more

Company replied

Rated 5 out of 5 stars

I ordered two pre-loved racks (Bonnie & Capone) and am more than happy with my purchase. Love the sustainable option of giving these racks a second life. Great price and they both look like new! Ea... See more

Company replied

Rated 5 out of 5 stars

As we wanted to add a shelf to our RackBuddy Joey, but the parts were not available individually, we contacted the support. In response to our inquiry, they prepared a shopping cart with the requested... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

RackBuddy basiert auf der Idee, dass ein Kleiderständer/Kleiderstange/Garderobe zugleich ein zentrales Element der Inneneinrichtung sein kann. Die besonderen Kleiderständer/Kleiderstange/Garderobe von RackBuddy verleihen einen modernen New York Loft-Flair in deinem Zuhause und passen perfekt zu jeder individuellen Inneneinrichtung/Persönlichkeit. RackBuddy ist der Überzeugung, dass die Lieblingskleidungsstücke anstatt in einem verschlossenen Schrank gebunkert zu werden auf flexiblen, stabilen und zugleich stilvollen Kleiderständern präsentiert werden sollten. Des Design-Unternehmen aus Kopenhagen ist der Ansicht, dass Design und Funktionalität dabei Hand in Hand gehen. Aus diesem Grund werden dir bei rackbuddy.de langlebige Garderobenlösungen angeboten, die dir eine lange Zeit Freude bereiten werden. In dem Online-Shop erwartet dich eine große Auswahl an Kleiderständern, Kleiderstangen und Garderoben aus Wasserrohren sowie Regale aus Holz, Kleiderbügel, Haken, Körbe und vieles mehr.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

952 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

A very stylish and solid clothing rack

A very stylish and solid clothing rack, custom-made according to my own design. The entire process was smooth and surprisingly fast — both placing the order and the delivery. The quality feels excellent and the final result looks fantastic. I’m very satisfied and would definitely recommend RackBuddy.

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service with high…

Great customer service with high engagement, really nice and smart racks for clothes. Live in a skiresort so loads of jackets, skipants etc that needs to fit.
A bit of work to assemble but very intuitive.

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Perfect in product and service

Good info on delivery status. Immediate response on contact. Simple and practicmatic solution on an occurring problem… friendly, competent, culant and reliable … Business in Role Model Quality … and the products are high end quality

1 July 2025
Unprompted review
RackBuddy logo

Reply from RackBuddy

Hi,

Thank you so much for your amazing feedback – it’s truly a pleasure to read!

We’re very happy to hear that both our service and products lived up to your expectations, and we greatly appreciate your kind words about the way we run our business.

Please don’t hesitate to reach out again if we can help you with anything in the future.

Best regards,
RackBuddy Team

Rated 5 out of 5 stars

Fantastic service when my order got lost

I was moving and when my order came in it arrived at a neighbour in my old appartment building. I wasnt aware of that so i reached out to rack buddys and they helped
Me find my order in no time. Such an awesome service.
Also the racks are perfect for hanging my clothes - i will definity but more
of them.

17 June 2025
Unprompted review
RackBuddy logo

Reply from RackBuddy

Hi,

Thank you so much for your positive review – we’re very happy to hear that we could quickly assist you in locating your order, even though it had ended up with a neighbour.

We’re also thrilled to hear that you’re enjoying the racks, and we’ll be happy to assist you again if you decide to purchase more!

Thank you for choosing RackBuddy.

Best regards,
RackBuddy Team

Rated 3 out of 5 stars

Returns expenses to be factored in

Ordered a wallmounted rack, but unfortunately realized only after my purchase that the wall might not hold the weight of it all.
I tehrefore decided to return the rack and order one that would be both attached to the wall and leaning on the floor so to distribute the weight and be sure not to compromise the wall.
Unfortunately the return process proves to be very challenging and expensive.
I would reccomend to be a 100 percent sure of your purchase before going through with it.

15 March 2025
Unprompted review
Rated 4 out of 5 stars

Nice wardrobe system

Nice wardrobe system. The quality is good. Heavy parts. We had the black edition and experienced some small scratches and the colour not covering all the parts. But we are satisfied and can recommend the system.

27 September 2024
Unprompted review
Rated 5 out of 5 stars

Excellent product and customer service

Excellent product and customer service. Amazing to deal with people like Patricia and Monica.

20 September 2024
Unprompted review
RackBuddy logo

Reply from RackBuddy

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with both Patricia and Monica. Providing excellent customer service is our top priority, and it’s wonderful to know that they were able to make your experience enjoyable. We appreciate your feedback and look forward to assisting you again in the future!

Rated 5 out of 5 stars

The customer service is fantastic

The customer service is fantastic! Patricia is very kind and highly responsive. We wanted a customised solution for our very small but very high walk-in closet and Patricia was very helpful with planning. Our shelves have not yet been delivered as they need to be customised as well but already now, the result looks stunning. The quality is the material is great and instructions for the construction were clear and easy to follow. We are so very happy to have chosen RackBuddy, thank you so much!

16 May 2024
Unprompted review
Rated 5 out of 5 stars

Patricia is a super responsive…

Patricia is a super responsive consultant. So responsive that I got motivated to extend my wardrobe and had 3 purchases in total.
The team behind her is also fantastic with the response in every means from manufacturing to deployment.
The quality of the products are overall 9/10
1 is missing for now as I don’t know the quality over long term use.
Highly recommended products and customer service with guaranteed satisfaction.

10 January 2024
Unprompted review
Rated 5 out of 5 stars

Customization

As we wanted to add a shelf to our RackBuddy Joey, but the parts were not available individually, we contacted the support. In response to our inquiry, they prepared a shopping cart with the requested products, which we were able to purchase very easily. The goods arrived soon after and everything works perfectly. Thank you very much!

3 May 2024
Unprompted review
Rated 1 out of 5 stars

I ordered a rack for wall mounting with…

I ordered a rack for wall mounting with a wooden shelf, but it came only as a rack (a cheaper version) and my workers disposed a package without informing me … so I expect a big trouble with exchange!!! exactly what I fear by buying online- work

23 April 2024
Unprompted review
RackBuddy logo

Reply from RackBuddy

Hi Oxana,
Sorry for the late reply, we were not notified about this review!

As discussed per mail, your rack was sent in two parcels to make sure the shelf does not get damaged during transit and we can see both parcels were delivered.
We are really sorry to hear that your workers disposed one of your parcels without informing you and this lead the shelf going missing.

Luckily our Marlow works with any type of shelf, so you do have the option to replace the lost shelf with a different one. :)

If you do not want to keep your rack, we would kindly ask you to contact us again, so we can find a solution together.

Best regards,
Patricia
RackBuddy

Rated 5 out of 5 stars

Superb quality and perfect service

22 March 2024
Unprompted review
RackBuddy logo

Reply from RackBuddy

Hi there,
Thank you for your review and the five stars!
We are happy to hear that both the service and the quality of our products were to your satisfaction. :)

Wish you a lovely day and lots of joy with your RackBuddy
Greetings from Copenhagen,
Patricia
RackBuddy

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