This company is exactly what you're looking for if you need top service and super cool products. A very friendly and personal guidance per phone helps you in case of special requests, and super quick... See more
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the rack is amazing and i love the option of buying it “second hand” for less money. i recommend watching their youtube videos to see how to built the rack properly since i did think the instructions... See more
Company replied
Its a really nice product and I am really pleased with how it has turned out in my apartment. Patricia was extremely helpful and friendly when I was selecting a design and helped me to modify an "... See more
Really good customer service experience - helpful and polite! The rag I ordered was more difficult to assemble than I expected and there were no instructions that came with the order, thus the 4 - ins... See more
Company details
Information provided by various external sources
RackBuddy er baseret på idéen om, at et tøjstativ er et møbel. Et møbel, som kan være med til at forme identiteten af sit ejers hjem. Dit tøj udtrykker, hvem du er! Ofte bruger du en masse tid, penge og overvejelser på det nye tøj, der skal i garderoben. Hvorfor så skjule det i et skab og eventuelt glemme det, hvorfor ikke vise det frem og integrere det i din indretning? Du udvælger også omhyggeligt veldesignede borde, stole og lamper, der passer perfekt ind i dit hjem, så hvorfor nøjes med en bøjlestang blot for praktiske årsager? Vi mener, at designet af din garderobe og dets funktionalitet skal gå hånd i hånd. Derfor tilbyder vi dig robuste og veldesignede garderobeløsninger, som vil holde i lang tid og understøtte din individuelle stil og dit behov.
Contact info
Gl. vardevej 66A, 6700, Esbjerg V, Denmark
- 33220240
- info@rackbuddy.dk
- www.rackbuddy.dk
4.6
Excellent
1K reviews
Replied to 66% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
“Stylish, Sturdy, and Built to Last
⸻
Absolutely love my Wild Bill Elliot standing rack in stainless steel! It’s not only beautiful but also incredibly functional—solid, sturdy, and built to last. The pipe-inspired design gives it a unique, industrial look that makes it a true standout piece.
20 August 2025
Unprompted review
Great products and smooth purchase…
Great products and smooth purchase process….
18 May 2025
Unprompted review
Our custom rack is great
Our custom rack is great. All pieces were delivered and easy to setup. One shelf had gotten scratches during delivery but was replaced immediately without issues.
23 April 2025
Unprompted review
Good product and excellent customer…
Good product and excellent customer service
3 April 2025
Unprompted review
Very good product
I've purchased from RackBuddtý three times now and have consistently been impressed with their products and service.
The items are of good quality and easy to handle, plus the delivery speed is exceptional.
On my first order, I had a question and reached out to their customer service; I was pleasantly surprised when they promptly returned my call on a Saturday!
I am very satisfied with my experiences and highly recommend them to anyone looking for good products, reliability and great customer care.
3 February 2025
Unprompted review
Its a really nice product and I am…
Its a really nice product and I am really pleased with how it has turned out in my apartment. Patricia was extremely helpful and friendly when I was selecting a design and helped me to modify an "off the shelf" product.
Also, due to a change in suppliers I received some wrong parts. I again spoke with Patricia who ensured I received the correct parts the next day.
Excellent customer service!
29 October 2024
Unprompted review
Really good customer service experience
Really good customer service experience - helpful and polite! The rag I ordered was more difficult to assemble than I expected and there were no instructions that came with the order, thus the 4 - instead of the 5 star rating. But the product is beautiful, and I am very happy with my purchase
18 January 2024
Unprompted review
Good service with fast personal respons…
Good service with fast personal respons and a customized solition was made very quick.
They even managed to have our rack solution ready faster than expected.
We are very happy with the product. Everything went smooth.
13 December 2023
Unprompted review
Always great products
Always great products, fast delivery and awesome service. I highly recommend dealing with this wonderful company
8 December 2023
Unprompted review
quick delivery, easy to put it together, nice raw look
24 November 2023
Unprompted review
TOP service and cool products
This company is exactly what you're looking for if you need top service and super cool products. A very friendly and personal guidance per phone helps you in case of special requests, and super quick despatch also speaks in RackBuddy's favour. This is as good as a physical shop - check'm out!
20 November 2023
Unprompted review
Just nice products there also look good..!
Just fine products - The web page is simple, easy to use - Fast delivery - The products easy to assemble with good instructions - And the furniture just look great.. like this..
12 September 2023
Unprompted review
Reply from RackBuddy
Hi Jan,
Thank you for sharing your experience with us! It's great to hear that you like the products, the easy assambling, fast delivery and user-friendly webpage! It sounds like you are satisfied with your purchase - we are more than happy!
Wish you a very nice day!
//Monika, RackBuddy
No colour match between products
I simply don't understand how the colour of "gold" metal hangers don't match the colour of "gold" metal baskets. At all.
11 July 2023
Unprompted review
Reply from RackBuddy
Hi BD,
We're sorry if you were expecting them to be the same colour. Of course, you are more than welcome to contact us so we can assist you in returning them to us.
Remember, you are always welcome to call us if you have any questions!
Your RackBuddy Team
Patricia for president :-)
As a returning customer i have experienced consistency of the service as well as the overall quality of the product. This time (the second time) I had a really tailored service experience. My need was very unusual but Patricia quickly found a solution, made the drawings according to the given measures and actually improved my own original proposal.
As soon as I accepted the offer - she sent a link to my shopping cart and the transaction was made very easy.
The materials came shortly afterwards with GLS. Definitely a positive experience - looking forward to my next purchase
4 July 2023
Unprompted review
Good service
Good service, decent product. Terrible assembly videos. Wooden component of below average quality even though they weigh a ton.
1 June 2023
Unprompted review
The best experience I've ever had with a company
I was doing some home renovations and was in desperate need of time and a new solution for our hallway. I contacted Rackbuddy and got in touch with Martin. He assured me that he would do what he could to have the order at my place as soon as possible. An hour later I got the first email from Monika that rackbuddy has sent my order and I could expect it soon.
I not only had the order at my doorway the next day, but also the best experience I've ever had with a company. I was taken seriously when I told them that it was urgent and they did what they could to deliver. I couldnt have asked for more.
A big kudos to Martin, Monika and the Rackbuddy team. You guys are truly amazing.
16 May 2023
Unprompted review
Great company
Great product, from a fair and good company. Super delivery.
22 May 2023
Unprompted review
A very good price combined with a swift…
A very good price combined with a swift delivery. Highly recommended.
28 April 2023
Unprompted review
Reply from RackBuddy
Hi Birger.
Thank you - we are happy to hear that you had a good experience and like your new RackBuddy :-)
Wishing you a great day
Monika, RackBuddy
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