Pure Cremation Reviews 

Completed this process by phone- it was quick and easy following the advice of chap on the line. Confirmation came by post so all checked out ok. No problems and saved my family hastle later.

The telephone staff were extremely helpful and courteous.

It was so easy to book both mine and my husband's plan. The person I spoke to talked me through the process , explained everything and answered any questions I had.
She put me at my ease.
I would definitely recommend Pure Cremation.

I have purchased plans for my wife and myself. One online that had a glitch and was sorted out over the phone and the other was purchased separately over the phone. Both members of the sales team that I spoke to were very helpful and made it easy to understand the process and answered all my questions, Thank you for your service.

This was something I had been thinking about for quite a while. After a chat with Gary who was just so helpful and who explained everything so clearly and answered all my questions, I realised this was the right thing for me to do. I am so glad that I’ve done this. I’m telling all my friends and family so they are all aware and some of them are now thinking about this as well. Thank you Gary.

Peace of mind and easy to do Brill.

The lady I spoke to was very helpful and friendly. The price I was quoted was very reasonable. The paper work arrived quickly and was easy to follow. Would recommend.

Very helpful in their explanations of how they work and what happens upon death

Had to make an amendment emailed Pure and they replied and changed my plan the same day for me great customer service

Lovely courteous staff, process a bit long but that's expected.
Very professional and experienced staff.
Everyone said how good Stibbards were.
Well done and thank you.
John Warman

Very helpful man on the telephone, he explained everything step by step, it was easy to follow...

Excellent service from beginning to end

I'm giving this review for the Cremation plan that my partner took out after I had purchased my Pure Cremation plan. I didn't want a big fuss/affair when I died. I consulted my son and daughter and they acknowledged my wishes. Similarly, my partner wanted the same.

The on-line procedure was straight forward. For my plan I did have recourse to telephone Pure Cremation to confirm the name of my Nominated Representative and to whom, and where, I wanted my ashes returned to, as I did not state that on my initial booking.

The Customer Service Representative was most attentive and was able to update my plan accordingly and I received the updated plan by post within a few days.

So easy no problem

The assistance I had on the phone was clear and easy.
In fact so good that my husband decided to go with the same plan.

Excellent service
Kind explanation
Good price

I called Pure Creamation today, with regard to a what appeared to me at problem
The lady at Pure Cremation
Quickly proved that not to be the case. Instantly.the categories are for me 5 star.
Recommendations. Definitely

So easy to do,followed your wishes,it’s just another thing I don’t need to think about.After loosing my husband 5 years ago during Covid,I had to wait a month before his cremation,I would never ever put my daughter through the heart ache and pain of waiting to say our goodbyes knowing where my husband was,it was mentally soul destroying.Pure Cremation have the exact goodbye when my time comes that will be so pain free for my family.