Co-op Funeralcare Reviews 

Silver funeral package ordered and paid for in full at the end of June 2026. Offer included £200 of gift cards. These have still to arrive, 5 months later, despite several requests. Really poor communication and service, with nobody taking responsibility or ownership of the problem.

Purchased a Direct Cremation plan On Line.
The process was very easy to follow.
I chose the Co-op because they have been taking care of funerals for 100 years or more.

After losing my mum I appreciated the importance of a funeral plan. Seeing the care Co-op funeral care took of my mum meant there was no other choice for me. Wonderful, thoughtful, compassionate staff every visit. I would recommend to anyone.

A long history in providing this service reliably and at a very competitive price

Linda was so helpfull and made my experience in booking my direct cremation so easy.

Very friendly open and honest. An ethical company FCA regulated and we actually enjoyed our meetings with Helen (Osment) The sticky bun helped! :0)

Went to coop funeral services in Morley because it was local I was looking to get a direct cremation no bells and whistles. I met Anne Marie there and she was very professional sorted everything kept it all simple talked through the process and put me at ease. Great customer service in difficult circumstances dealt with in a kind professional manner highly recommend don’t hesitate if you need this service

it was good and relaxed, but l didn't get any staff discount as l had been told

Helen was very professional and made the experience easy. She answered all my questions to my satisfaction.
I would recommend Co-op Funeral Care without reservation.

Our experience of pre-arranging our funerals was excellent. Shelley talked us through everything and was most concerned that we understood everything. We would thoroughly recommend Co-op Funeralcare for peace of mind.

The member of staff was very nice and the meeting is a scripted process. Two sides to this - consistency of approach for COOP but restricted in conversation for client. Nevertheless all areas are covered appropriately and clearly. Absolutely no pressure at all with type of funeral or method of payment.

This is my 2nd experience with Co-op Funeralcare in Leighton Buzzard. Both times I found ghem helpful, patient and sympathetic. The funeral for my husband was exactly as planned and everyone was very respectful.

Made the appointment easy for myself and my daughter, explained I was a bit deaf and he spoke very slowly and clear to me.

Was very easy to fill in the form, It was one of the hardest things to do , but had to be done, for my family , the only thing is you can only put one name in to collect the ashes, I would of liked to put two names on the form

The text you sent has an error in it. Who may need are services. That line. The funeral shop were very helpful, they scanned my I.D and sent it to Angela, she was very helpful and lovely to talk to.

Easy arrangement friendly professional organizer. She made you feel at ease throughout the process

Excellent friendly service

Delivered the funeral I required and made everything easy for my son and daughter

Good customer service. Andrew is very professional.