I originally purchased the black HydroConquest 42mm but ended up exchanging it for the blue, and I'm glad I did. The blue dial looks incredible in person; way better than it does online. The whole exc... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
The online site was easy to navigate and when I found a watch I needed for my collection I reached out for availability. I was helped quickly and although the manufacturer was saying they would take t... See more
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I'm fairly new to watches and decided to buy a Oris big crown. Michael Gil was extremely helpful by teaching me the history and operation of the watch. He made my first experience in horology educati... See more
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I had a great experience working with Rosalinda at Mayors. She was knowledgeable, honest, and easy to work with throughout the process. I saw the Tudor Black Bay GMT with the red and blue bezel, knew... See more
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Company details
About mayors.com
Written by the company
LUXURY JEWELRY
LUXURY WATCHES
ENGAGEMENT RINGS
WEDDING RINGS
In 1910, Mayors opened its first doors to connoisseurs of fine jewelry and elegant timepieces.
Offering an unparalleled selection with first-class service, the humble jeweler quickly became renowned as the destination for quality and craftsmanship. But more than a standard, it became a tradition of excellence.
Today, Mayors has 14 stores across Florida and Georgia showcasing iconic brands from around the world. Preserving the intimacy of a family-owned boutique, your house of brands is committed to provide uncompromising luxury.
Contact info
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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We have not yet received our order and…
We have not yet received our order and are not getting helpful timely info from the delivery service
Yes we received later in the day. Thank you.
26 April 2026
Reply from mayors.com
Dear David,
Thank you for bringing this to our attention. We understand how concerning it can be when an expected delivery has not yet arrived, especially since once a package is out for delivery, FedEx determines the timing of its arrival. Your peace of mind matters to us, and we appreciate you reaching out.
We are happy to confirm that our records indicate your package was delivered today and if you require further assistance, please feel free to email us at clientserviceteam@mayors.com. We are here to ensure everything is fully resolved and that you feel supported throughout the process.
Kind regards,
Mayors
Great interaction
Great interaction. Very receptive to concerns while acting quickly to resolve them.
27 April 2026
Reply from mayors.com
Dear Andrew Diaz,
Thank you for sharing your feedback. We’re glad to hear your concerns were received with care and that our team acted quickly to resolve them. Your experience matters to us, and we appreciate you taking the time to let us know how we’re doing.
We look forward to assisting you again!
Kind regards,
Mayors
Watch arrive quickly and well packaged
Watch arrived quickly, and it was well packaged. It is a graduation gift for our grandson's 18th birthday. I'm sure he will love it.
26 April 2026
Reply from mayors.com
Dear Charles Mook,
Thank you for sharing your experience with us. We’re so glad to hear the watch arrived quickly and was well packaged.
We appreciate you choosing us for such a special occasion and hope to assist you again in the future!
Kind regards,
Mayors
I’ll be back!!!
From my first contact online with sales rep, Anthony, my questions were answered, my nerves were calmed and my purchase/delivery went as smooth as glass! Can’t begin to describe how amazing the whole process was with Mayors and Mayors.com! Other jewelry companies use 3rd party wallet apps to process your purchase and that makes me nervous as well as leaves other opportunities for fraud and just other hiccups in the process. Mayors.com is the only entity that has your personal info during the entire time and that made me feel more at ease. I would just like to say, again, how calm I felt throughout the purchase. That means a lot when making a larger purchase! Thanks again to Anthony and everyone at Mayors. I will be a repeat customer!
22 April 2026
Reply from mayors.com
Dear Tony V,
Thank you for taking the time to share such a thoughtful review! We’re thrilled to hear that Anthony made your experience smooth, reassuring, and enjoyable from the very first interaction. His clear communication and attention to detail truly shine through, and it’s wonderful to know they helped make the entire process feel effortless.
We’re also glad that our secure, in house checkout process provided the peace of mind you were looking for during a significant purchase. Feeling confident and comfortable matters, and we’re grateful we could deliver that for you.
Thank you again for your trust and your kind words. We’re honored to have you as a customer and look forward to welcoming you back for your next piece!
Kindly,
Mayors
This is my 3rd purchase
This is my 3rd purchase, always getting exactly what is advertised expertly packaged and shipped received with in days. Daniela was professional and answered every question putting every doubt to rest. A+
24 April 2026
Reply from mayors.com
Dear Michael Magnan,
Thank you for sharing your feedback! We’re thrilled to hear that your third purchase arrived expertly packaged. Daniela will be delighted to hear your kind words as her professionalism and thorough communication are qualities we value greatly.
We truly appreciate your recommendation and look forward to assisting you again.
Kind regards,
Mayors
Great Timepiece, Even Better Service
I originally purchased the black HydroConquest 42mm but ended up exchanging it for the blue, and I'm glad I did. The blue dial looks incredible in person; way better than it does online. The whole exchange process was painless thanks to Shilo and Anthony, who were both extremely helpful and easy to work with. Both watches arrived in 1 day (amazing) and postage for the exchange was covered. No hassle, no runaround. Great watch, great experience. Would definitely come back to work with Mayors/Shiloh/Anthony on future purchases.
23 April 2026
Reply from mayors.com
Dear Michael,
Thank you for sharing your experience with us! We’re glad to hear that the exchange process was smooth and that both Shilo and Anthony were able to make everything easy from start to finish. It’s great knowing the blue Longines HydroConquest exceeded your expectations in person, it’s a stunning choice.
We’re happy the turnaround time and hassle free exchange added to the experience, and we truly appreciate your trust. We look forward to helping you again whenever you’re ready for your next piece.
Kindly,
Mayors
Great experience
The site was easy to use, professional, and attentive. I received my watch quickly and beautifully packaged.
19 April 2026
Reply from mayors.com
Dear Rebekah Kaplan,
Thank you for taking the time to share your experience! We're so glad you found our website easy to navigate and enjoyed the quick delivery and presentation of your watch. Providing a seamless and elegant experience is always our goal, and we hope to welcome you back soon!
Kind Regards,
Mayors
Just an excellent experience
Just an excellent experience! Promptly delivered, exactly as described. Will work with Mayor’s on future purchases.
22 April 2026
Reply from mayors.com
Greetings,
Thank you so much for your kind words! We’re delighted to hear that everything arrived promptly and met your expectations. It truly means a lot to us that you’d choose to shop with us again and we look forward to assisting you with your future purchases.
Kindly,
Mayors
I haven’t received anything yet the…
I haven’t received anything yet the fedex guy rung the bell as per my camera and just left without leaving anything
21 April 2026
Reply from mayors.com
Dear Zulein Camacho,
Thank you so much for sharing your concerns with us. We understand how stressful it can be when you're waiting for an important package, especially when a signature is required.
Your order does need a signature upon delivery, and FedEx will make up to three attempts to reach you. We've attempted to reach you to further discuss the process but we can see that another attempt is scheduled for today. If they’re unable to obtain a signature after the final attempt, the package will be returned to us.
We truly appreciate your patience, and we’re here to support you through the process.
Kind regards,
Mayors
Outstanding customer service and care.
Above and beyond customer service care. Always friendly and great communication!
18 April 2026
Reply from mayors.com
Dear Amanda,
Thank you for sharing your feedback with us! We’re delighted to hear that our team consistently delivers the level of care, friendliness, and communication you deserve.
Your kind words mean a great deal, and we look forward to continuing to provide you with exceptional service!
Kindly,
Mayors
David is always a pleasure to work…
David is always a pleasure to work with. His knowledge of Grand Seiko was impressive. We will continue to go to David for future watch purchases.
20 April 2026
Reply from mayors.com
Dear Christopher,
Thank you for sharing your experience with us! We’re delighted to hear that working with David is always a pleasure and that his knowledge of Grand Seiko made your visit even more meaningful. His passion for the craft truly shines through.
We appreciate your continued trust and look forward to assisting you with future additions to your collection!
Kindly,
Mayors
Elena is Wonderful!
Elena is Wonderful!
We have been working with her for a few months now. Her communication is perfect, and she has been extremely helpful regarding the purchases of high-end watches for our company.
20 April 2026
Reply from mayors.com
Dear Stephanie,
Thank you for sharing your experience with us! We’re delighted to hear that working with Elena has been such a positive and consistent experience over the past few months. Her clear communication and dedication to supporting your company’s purchases truly reflect the level of service we strive to provide.
We appreciate your trust and look forward to welcoming you back!
Kindly,
Mayors
Adam Candia is a great person to have…
Adam Candia is a great person to have in your team! I initially came into the store to enquire about putting my name on the registry for a few Rolex models I want to purchase in the near future.
Although it was an impromptu visit and I was dressed extremely casual, I was treated exceptionally well and it was a great experience, which prompted me to order my Omega Speedmaster from Adam, and opted to wait a couple days for the delivery instead of purchasing the Speedmaster from the Omega store in the mall.
10/10 would recommend
15 April 2026
Reply from mayors.com
Dear Andres Arbelaez,
Thank you for sharing such a thoughtful review! We’re delighted to hear that your experience with Adam was so positive. His professionalism, product knowledge, and welcoming approach are qualities we value greatly, and it’s wonderful to know they made such a strong impression during your visit.
We’re especially pleased that your initial stop to inquire about the registry turned into such a meaningful interaction, and we look forward to welcoming you back soon!
Kind regards,
Mayors
Ease of purchase but the follow up…
Ease of purchase but the follow up customer care by Joanna was second to none!
16 April 2026
Reply from mayors.com
Dear Drew,
Thank you for sharing your experience with us! We’re delighted to hear that your purchase was smooth and that Joanna’s follow up care truly stood out. Her dedication to exceptional service makes all the difference.
We appreciate your kind words and look forward to welcoming you again!
Kindly,
Mayors
Great Service
Mayors had the exact watch I was looking for at a reasonable price. I was very happy to receive free shipping because most of the other retailers were offering a slightly reduced shipping cost. The watch was shipped and received at my home in 2 days. I will continue to check with Mayors when I purchase for my collection.
14 April 2026
Reply from mayors.com
Dear Charles,
Thank you for the fantastic 5 star review! We’re so glad we had the exact watch you were looking for and that our pricing, complimentary shipping, and fast delivery exceeded your expectations.
It means a lot to know we earned your trust, and we truly appreciate you choosing Mayors for your collection. We look forward to assisting you with future additions!
Kindly,
Mayors
Adam helped me find the perfect watch…
Adam helped me find the perfect watch for my mothers Funeral.
16 April 2026
Reply from mayors.com
Dear Hunter Wade,
Thank you for sharing your experience with us. We are glad to know that Adam was able to assist you with your purchase, and we look forward to welcoming you back soon!
Kind regards,
Mayors
Excellent customer service by George Valvis!
Approximately two weeks prior to purchasing my Longines time piece, I walked into the Mayors Dadeland location and I was not greeted or even asked if I needed assistance. The store was completely empty and three sales associates looked at me up and down and chose not to speak to me. Because of this horrible interaction I decided to purchase my watch online and pick up in store. However, I met George Valvis when I went to pick up my time piece and he went above and beyond to ensure that I felt welcome at Mayors. He was extremely interested in establishing a lasting relationship and provided excellent customer service. Due to his customer service I brought in my best friend and he also purchased a Tudor Pelagos. I am very grateful for George’s assistance and I look forward to purchasing more time pieces in the future through him.
16 April 2026
Reply from mayors.com
Dear Nicholas M,
Thank you for taking the time to share such detailed feedback with us! We truly appreciate you giving us another opportunity to serve you.
We’re very glad that George was able to turn things around and provide the level of care, professionalism, and hospitality you should always expect from us. It’s wonderful to hear that he made you feel welcome and valued, and that his service not only earned your trust but also inspired your friend’s purchase as well.
Your kind words mean a great deal, and we’re grateful for the chance to continue building that relationship. We look forward to assisting you with future timepieces and ensuring every visit reflects the exceptional service you deserve!
Kindly,
Mayors
Great service and seamless experience
My wife and I had a great experience at Mayors in Tampa. Top tier service and experience. Our advisor Mahdi too great care of us during our visit and allowed us to explore all the options we were interested in. The purchase experience was seamless, we highly recommend them if you live in the Tampa area and are looking to purchase a timepiece from a trusted jeweler!
16 April 2026
Reply from mayors.com
Dear Kapil,
Thank you for sharing your experience with us! We’re so glad to hear that your visit to our showroom in Tampa was such a positive one. Mahdi’s thoughtful guidance and willingness to walk you through every option clearly made your time with us both enjoyable and stress‑free.
It’s wonderful to know the entire process felt seamless from start to finish. We truly appreciate your recommendation and are honored to earn your trust.
We look forward to welcoming you and your wife back whenever you’re ready for your next timepiece!
Kindly,
Mayors
Reply from mayors.com
Dear Brian,
Thank you for sharing your feedback with us! We’re delighted to hear that you received great service from Kiki.
We truly appreciate your kind words and look forward to welcoming you back again soon!
Kindly,
Mayors
Reply from mayors.com
Greetings,
Thank you for sharing your feedback with us! We are happy to know that you enjoyed our fast delivery and great follow up.
We appreciate your words and look forward to assisting you soon.
Kindly,
Mayors
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