mayors.com Reviews 1,486

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and welcoming demeanor, often highlighting their helpfulness in guiding purchases without being pushy. The products, particularly watches, are frequently described as stunning and of high quality. Many consumers appreciate the seamless purchasing process, the excellent customer service, and the thoughtful presentation and secure packaging of their items. The delivery service is also often commended for its speed and efficiency. However, some customers were not happy with the delivery process, mentioning delays or issues with the condition of the packaging upon arrival. A few people also felt that the in-store pickup experience lacked the attentive service they had received previously, with some instances of being ignored or not offered the same courtesies as other customers.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers are very pleased with their purchases,... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the incredibly fast shipping,... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness,... See more

Service

Reviewers consistently express high satisfaction with the service. Customers frequently highlight the... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers describe their... See more

Based on these reviews

Rated 5 out of 5 stars

Philip at Avalon was super helpful in guiding me through purchasing a watch as an anniversary present for my wife. The experience was quick, and he was able to ship the watch overnight—I wouldn’t ha... See more

Company replied

Rated 5 out of 5 stars

Found the exact watch I wanted in stock with important details. Then spoke with a helpful online chat rep who answered all of my questions. Ordered the watch and it showed up quickly so well and e... See more

Company replied

Rated 5 out of 5 stars

Everyone made me feel welcome upon arriving. I want to point out that the security personnel are great; they welcomed me asked how I was doing verses most security this time of year. Tracie (I may b... See more

Company replied

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ I had the best experience at Mayor’s! I purchased a Cartier watch for my mother and Carmen along with her amazing team went above and beyond to make it unforgettable. They surprised us wit... See more

Company replied


Company details

  1. Jewelry Store
  2. Watch Store

About mayors.com

Written by the company

LUXURY JEWELRY LUXURY WATCHES ENGAGEMENT RINGS WEDDING RINGS In 1910, Mayors opened its first doors to connoisseurs of fine jewelry and elegant timepieces. Offering an unparalleled selection with first-class service, the humble jeweler quickly became renowned as the destination for quality and craftsmanship. But more than a standard, it became a tradition of excellence. Today, Mayors has 14 stores across Florida and Georgia showcasing iconic brands from around the world. Preserving the intimacy of a family-owned boutique, your house of brands is committed to provide uncompromising luxury.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great Service

Great Service from Kiki !

12 April 2026
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Reply from mayors.com

Dear Brian,

Thank you for sharing your feedback with us! We’re delighted to hear that you received great service from Kiki.

We truly appreciate your kind words and look forward to welcoming you back again soon!

Kindly,
Mayors

Rated 5 out of 5 stars

Great follow up and quick shipping

Great follow up and quick shipping

13 April 2026
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Reply from mayors.com

Greetings,

Thank you for sharing your feedback with us! We are happy to know that you enjoyed our fast delivery and great follow up.

We appreciate your words and look forward to assisting you soon.

Kindly,
Mayors

Rated 5 out of 5 stars

Exactly how a watch buying experience should be.

I had a great experience working with Rosalinda at Mayors. She was knowledgeable, honest, and easy to work with throughout the process. I saw the Tudor Black Bay GMT with the red and blue bezel, knew it was the one I wanted, and Rosalinda handled everything smoothly from there. She made sure everything was set up properly and that I was comfortable with the purchase. If you’re looking for someone who knows watches and keeps the experience straightforward and professional, I’d definitely recommend Rosalinda.

29 December 2025
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Reply from mayors.com

Dear Dylan Prats,

Thank you for sharing your experience with us. We’re delighted to hear that Rosalinda provided knowledgeable, honest, and professional service throughout your visit. It’s wonderful to know she was able to assist you seamlessly with your Tudor Black Bay GMT and ensure you felt confident and comfortable with your purchase.

We truly appreciate your recommendation and look forward to welcoming you back again soon.

Kind regards,
Mayors

Rated 5 out of 5 stars

Sammy helped me get my new omega in…

Sammy helped me get my new omega in quickly. Thanks you

11 April 2026
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Reply from mayors.com

Dear Patrick Lancaster,

Thank you for giving us a 5-star review!

We appreciate you for taking your time and providing us feedback regarding the experience you received.

We look forward to servicing you again in the future.

Kind regards,
Mayors

Rated 5 out of 5 stars

This was nice and easy to order a watch…

This was nice and easy to order a watch without the hassles!! The delivery was surprisingly quick also. I will continue to do business with them for sure! Give them a shot and see for yourself.
Thank!
D.V.

12 April 2026
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Reply from mayors.com

Dear Dan Velez,

Thank you so much for your kind words and for taking the time to share your experience! We’re glad to hear that ordering was smooth and hassle-free, and that your watch arrived quickly. Providing an easy, reliable shopping experience is always our goal.

We truly appreciate your continued support and look forward to serving you again soon.

Kind regards,
Mayors

Rated 5 out of 5 stars

Very happy customer

Purchased an absolutely beautiful Longine.The watch was delivered In record time from Florida to California. The packaging was top notch. I couldn’t be happier with Mayors! I will definitely buy from Mayors again.

12 April 2026
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Reply from mayors.com

Greetings,

Thank you for your wonderful feedback. We’re thrilled to hear that your Longines arrived so quickly and that the packaging met your expectations. It’s great to know you’re enjoying your new timepiece and that your experience with Mayors has been such a positive one.

We truly appreciate your trust and look forward to assisting you again whenever you’re ready to add to your collection.

Kind regards,
Mayors

Rated 5 out of 5 stars

Won’t be my last purchase

I received my order quickly and it was packaged thoughtfully. Everything arrived in perfect condition.

10 April 2026
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Reply from mayors.com

Dear Jerred,

Thank you for providing us with a 5-star review!

It brings us joy to hear that you received your package quickly and packaged well. We look forward to assisting you again in the future.

Kind regards,
Mayors

Rated 5 out of 5 stars

Great experience

Anne is amazing and truly enjoy the experience. She is an absolute expert and always enjoy her stories about the history of the brands and models of watches. Highly recommend!

10 April 2026
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Reply from mayors.com

Dear Biscotti,

Thank you so much for taking the time to share your wonderful experience at our Mayors store. We are thrilled to hear that you felt that Anne was an expert and appreciated her knowledge of the brand and timepieces.

We welcome you back to shop with us again.

Kind regards,
Mayors

Rated 5 out of 5 stars

Seamless Experience Purchasing a Cartier Timepiece

Recently purchased a Cartier timepiece from Mayors Jewelers as a gift for my partner of eight years, and the entire experience exceeded expectations from start to finish.

The level of professionalism, communication, and attention to detail truly stood out. The watch arrived beautifully packaged, with a presentation that reflected the prestige of the Cartier brand. Shipping was prompt, secure, and handled with great care.

What made this purchase especially meaningful was the confidence and trust Mayors Jewelers instilled throughout the process. When selecting something as significant as a Cartier watch, that level of service matters—and they absolutely delivered.

A sincere thank you to the team at Mayors Jewelers for helping make this moment so special. Highly recommend to anyone looking for a seamless and elevated luxury buying experience.

5 April 2026
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Reply from mayors.com

Dear David,

Thank you for sharing your experience! We’re delighted to hear that your recent Cartier purchase with us exceeded expectations from beginning to end. It’s wonderful to know that the professionalism, communication, and attention to detail throughout the process helped make such a meaningful gift even more special.

We’re glad the presentation, packaging, and secure shipping reflected the prestige of the Cartier brand and provided the elevated experience you were hoping for. Most importantly, we appreciate your trust, feeling confident and supported when selecting a piece of this significance truly matters, and we’re thrilled our team delivered on that.

Thank you again for your kind words and for allowing us to be part of such an important moment. We’re grateful for your recommendation and look forward to assisting you again in the future!

Kindly,
Mayors

Rated 5 out of 5 stars

Philip at Avalon was super helpful in…

Philip at Avalon was super helpful in guiding me through purchasing a watch as an anniversary present for my wife. The experience was quick, and he was able to ship the watch overnight—I wouldn’t have expected such a fast response. I had stopped in assuming I was too late to make something happen in time.

We came back in together, and the staff at Avalon were wonderful—helping get it sized and everything. Thanks again, y’all.

1 April 2026
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Reply from mayors.com

Dear Parker,

Thank you for sharing your experience with us! We’re delighted to hear that Philip was able to guide you through finding the perfect anniversary gift and make the process both quick and seamless. It’s wonderful to know the team was able to assist you and your wife when you returned as well.

We truly appreciate your trust and look forward to assisting you again on your next visit!

Kindly,
Mayors

Rated 5 out of 5 stars

Adam is very professional and…

Adam is very professional and knowledgeable. He introduced me to Mayors and he is the reason I keep coming back.

3 April 2026
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Reply from mayors.com

Dear Taso,

Thank you for taking the time to share your feedback! We’re thrilled to hear that Adam’s professionalism and knowledge made such a strong impact. It means a great deal to know he introduced you to Mayors and continues to be the reason you choose to return.

We truly appreciate your loyalty and look forward to assisting you again!

Kindly,
Mayors

Rated 5 out of 5 stars

Had the Doxa I wanted

Had the Doxa I wanted. Wearing it two days later. Very impressed!

3 April 2026
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Reply from mayors.com

Dear Dwayne,

Thank you for sharing this great feedback! We’re glad to hear you found the Doxa you were looking for and even happier that you were able to enjoy it just two days later. It’s a fantastic piece, and we appreciate you taking the time to share your experience. Enjoy the new watch!

Kindly,
Mayors

Rated 5 out of 5 stars

Review of doxa watch and quick service and delivery from mayors

My first time purchasing a watch with MAYORS, Very quick delivery well under the specified time, received my watch, a Doxa sub 300t dive watch absolutely stunning dive watch, delivered in a very nice presentation box, very impressed with this jeweler, would definitely purchase from them again.

26 March 2026
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Reply from mayors.com

Dear Randy,

Thank you for sharing your experience with us! We’re delighted to hear that your first purchase with us was such a positive one and that your Doxa Sub 300T arrived quickly and beautifully presented. It’s a fantastic timepiece, and we’re thrilled it made such a strong impression.

We truly appreciate your kind words and look forward to welcoming you back!

Kind regards,
Mayors

Rated 4 out of 5 stars

Was better online that the store the…

Was better online that the store the experience

28 March 2026
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Reply from mayors.com

Dear Saleh.

Thank you for taking the time to share your feedback with us. We’re glad to hear that you had a positive experience online, and we appreciate you letting us know that your showroom visit didn’t quite meet the same standard. Your perspective is important, and it helps us continue improving the experience we provide across all channels.

We hope to have the opportunity to welcome you back in the future and offer the level of service you expect from Mayors.

Kind Regards,
Mayors

Rated 5 out of 5 stars

Perfect Purchase

Purchased a Rolex via the website. Interacting with the agent via email was fantastic. Exceptional service and value.

24 March 2026
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Reply from mayors.com

Dear Brad,

Thank you for sharing your experience! We’re delighted to hear that your Rolex purchase and email interactions with our team were exceptional.

We truly appreciate your trust and look forward to assisting you again.

Kindly,
Mayors

Rated 5 out of 5 stars

Very helpful!!!

26 March 2026
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Reply from mayors.com

Dear Joann,

Thank you so much! I’m really glad you found the experience helpful. We appreciate you taking the time to share your feedback!

Kindly,
Mayors

Rated 5 out of 5 stars

I am pleased with my Mayors experience

I ordered an item online. It was delivered to the store of my choice quickly. I was greeted promptly when I arrived at the store in Tampa. The item was exactly what I ordered and expected. I am very happy with my purchase. I recently purchased a few items from Mayors and I am very pleased with each. In addition, each person I dealt with was professional, courteous, and friendly.

25 March 2026
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Reply from mayors.com

Dear Charles,

Thank you for taking the time to share your experience with us! We’re delighted to hear that your online order arrived quickly and that your pickup in our showroom was smooth and welcoming. It’s wonderful to know the item met your expectations and that each of your recent visits with Mayors has been met with professionalism, courtesy, and friendly service.

We truly appreciate your continued trust and look forward to assisting you again soon!

Kind Regards,
Mayors

Rated 5 out of 5 stars

Fast delivery.very helpful online sales…

Fast delivery.very helpful online sales associate.

24 March 2026
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Reply from mayors.com

Dear Rowena,

Thank you for sharing your feedback with us! We’re delighted to hear that your order arrived quickly and that our online sales associate was able to assist you so helpfully.

We truly appreciate your kind words and look forward to serving you again soon!

Kindly,
Mayors

Rated 5 out of 5 stars

GREAT SERVICE

GREAT SERVICE

22 March 2026
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Reply from mayors.com

Dear Manny Pauta,

Thank you for taking a moment to share your feedback! We’re delighted to hear you received great service, and we truly appreciate your kind words.

We look forward to assisting you again soon!

Kindly,
Mayors

Rated 5 out of 5 stars

The shipping was super fast and they…

The shipping was super fast and they had exactly what I wanted.

23 March 2026
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Reply from mayors.com

Dear Keith Powers,

Thank you so much for your kind words! We’re thrilled to hear your order arrived quickly and that you found what you wanted.

We appreciate your recommendation and look forward to assisting you again soon!

Kind regards,
Mayors

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