Will Longman was really great and lovely to speak to, he was so helpful and patient, he talked me through all of the different packages and helped me choose which would be best for me, he was kind eno... See more
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Company details
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Let Alliance are part of the Barbon Insurance Group and provide specialist services for the private rental sector. Delivering intelligent and same day referencing and insurance solutions, alongside specialist buildings and contents insurance for letting agent, tenant and landlord customers.
Contact info
Dodleston House, CH4 9EP, Pulford, United Kingdom
- 01244564986
- marketing@letalliance.co.uk
- www.letalliance.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 81% of negative reviews
Typically replies within 1 week
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Had a call with Casey Jones to sort out…
Had a call with Casey Jones to sort out home insurance, she was very clear, friendly and answered any questions I had.

Reply from Let Alliance
Great Customer Service
Had a chat with Harry Brumbill about setting up my home insurance for my new move. He was absolutely helpful and patient while helping get things sorted. Kudos Harry

Reply from Let Alliance
Jess was lovely
Jess was lovely! Very helpful with answering my questions and super friendly.

Reply from Let Alliance
Amazing customer service!
I spoke with Natasha today regarding tenant liability insurance. She was so nice and lovely to talk to and very patient with me. I’d definitely like to talk to her again if I have any issues in the future.

Reply from Let Alliance
We spoke with George James who helped…
We spoke with George James who helped us to secure the best broadband deal for our new home. He was a joy to speak with, couldn’t fault the service at all!

Reply from Let Alliance
My experience with this company has been devastating
My experience with this company has been concerning. From the outset, they have been involved in unlawful activities and have attempted to exert control by restricting access to their substandard service.
I have had to temporarily rent a property and in doing so I encountered ‘wise living’. The agents lack the necessary expertise and have caused me respiratory issues due to damp and mould. Consequently, I have been forced to issue a claim, which is a legal requirement to get justice.
Unfortunately, the legal representatives for the letting company have not acted in one’s bests interest. They have limited my communication by acting as though I am the problem. This is because they cannot defend my claim against another service acting outside their remit.
I have been unable to submit my review on Google via wise living, which is unusual given I’m a public figure and theirs nothing wrong with the review.
I am well-known however the company seemed to be aware of my identity without giving them that information first.

Reply from Let Alliance
Good savings and friendly people
Really good and friendly people, called me and, considering even a slight technical hitch, more than halved my internet bill! Thanks!

Reply from Let Alliance
Maia Iball was incredibly helpful!
Maia Iball was incredible helpful!
Sorted my insurance renewal with her over the phone, she explained everything I needed to know and made sure I understood it all, while being super cheery and friendly! Amazing service.

Reply from Let Alliance
I had a great experience
I had a great experience with Mr. Matthew Greaves at Let Alliance. He made the entire process quick, easy, and stress-free. Highly recommended his services!

Reply from Let Alliance
Great experience from Harry Brumbill
Great experience from Harry Brumbill, he was very clear and understanding with what he was telling me, made very easy to talk to him and get everything done in an appropriate time frame.

Reply from Let Alliance
Helpful and Thorough
Evan Davies was very thorough, friendly and helpful with all information regarding my new tenancy
Thank-you so much :)

Reply from Let Alliance
Wonderful service
Spoke with Tom Kempson which was really friendly and extremely helpful, was delighted it was sorted.
Amazing customer service
Thank you kindly Tom

Reply from Let Alliance
Spoke with George James and he…
Spoke with George James and he introduced me to a mega deal for internet and multiple other applications etc.
George was funny, to the point and professional. It was a nice phone conversation!

Reply from Let Alliance
Jessica Smith was extremely helpful…
Jessica Smith was extremely helpful with my getting my Tenants Insurance Policy up and running. Let Alliance answered the phone promptly and made sure to confirm all details whereas other companies ask for details continuously whenever you speak to a different person.
Very helpful!

Reply from Let Alliance
I have just taken out insurance with…
I have just taken out insurance with the help of Ben Gilbert from let alliance, he explained everything and answered any questions i had in full details, an excellent service by a very kind and understanding person , so very well done Ben

Reply from Let Alliance
I recently called Sky UK customer…
I recently called Sky UK customer service and was really impressed. The representative was extremely patient, took the time to explain everything clearly, and made sure I understood all the details. It was a smooth and stress-free experience excellent support.

Reply from Let Alliance
I spoke to Ben
I spoke to Ben on the phone and he was very very helpful for what I wanted.

Reply from Let Alliance
I had a very positive experience…
I had a very positive experience working with Tom Kempson at Let Alliance. He was professional, clear, and extremely helpful throughout the process. He explained everything in a straightforward way, responded promptly to my questions, and made what can sometimes be a stressful process feel smooth and well-managed.
Tom’s communication was excellent from start to finish, and he ensured I understood each step clearly. His efficiency and attention to detail really stood out.
I really appreciate the support and would happily recommend both Let Alliance and Tom Kempson for their reliable and professional service.

Reply from Let Alliance
Spoke to Harry Brumbill
Spoke to Harry Brumbill, outstanding customer service, had all the answer I needed and answered everything with clarity.

Reply from Let Alliance
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