Halfords Mobile Expert Reviews 

22,133
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 1,248 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being professional, polite, and extremely helpful during convenient mobile home appointments. People consistently mention that the pricing is very reasonable and that scheduling appointments online is quick and simple. Many consumers emphasize that the overall service is efficient, saving them considerable time and hassle. Some reviewers were not happy with technical installation issues or instances where technicians were unable to complete the requested work. A few consumers also noted encountering unexpected mechanical challenges or post-service vehicle complications that required additional attention. These occasional setbacks show areas where experiences occasionally fell short of expectations despite the generally positive feedback.

What people talk about most

Service

Customers had positive experiences with service, noting that the online booking process was quick and easy.... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, efficiency,... See more

Booking process

Clients share ambiguous opinions on booking process, reflecting both satisfaction and frustration. Many... See more

Product

Reviewers mention ambiguous feedback about product, reflecting deeply divided opinions. While some consumers... See more

Price

Consumers find price to be positive and consistently report great value and competitive rates for products... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Got dash cam fitted with them. All service was fine overall, just the wiring it self could be better and the wires not hanging around. The person was nice and friendly.

Rated 5 out of 5 stars

Booking was very easy and the price was less than I had imagined it would be. The technician was on time, professional, friendly and very clear in his explanations of the problem, the solution and the... See more

Rated 5 out of 5 stars

Nearly booked on line, but had something I wanted to check, so I rang their mobile tyre fitting number. I spoke to someone who was very helpful, answered my question and then offered to put the tyre... See more

Rated 5 out of 5 stars

I had a blowout on Sunday evening and managed to limp home. That evening I was able to book Halfords to come out on Tuesday to visit me at home and replace my wrecked tyre. Their price was (in compari... See more


Company details

  1. Tire Shop
  2. Auto Air Conditioning Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Car Service

About Halfords Mobile Expert

Written by the company

Halfords Mobile Expert is the efficient and convenient way to stay on the move. We cover 80% of the UK and our fully trained technicians can come to you at home or work, offering fitting on tyres, batteries, dash cams, tow bars and more. Head over to our website to view our full range of efficient mobile services.

We’re committed to never being beaten on price, so when you choose Halfords, you know you’re getting fantastic value.

You can also save money across our motoring products and services with the Halfords Motoring Club. Simply sign up for free or upgrade to premium membership and instantly gain access to exclusive offers and discounts.

Contact info

4.2

Great

TrustScore 4 out of 5

22K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 93% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(22,133)

1,187 reviews in the last 12 months

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Rated 5 out of 5 stars

Home oil and filter service

I booked an oil and filter service at home. This was my first home service and it was such a great experience. Polite, tidy, considerate and hassle free.

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish.

Quick and easy to book. Ossie was on time and called to let me know he was here, and was really quick and efficient. Excellent service - really happy with my experience from start to finish! All done while I was at work!

15 July 2026
Unprompted review
Rated 1 out of 5 stars

I purchased 4 tyres from the Halfords…

Updated to add order number so Halfords can try to address this massive complaint.
Order number A962B112276

I purchased 4 tyres from the Halfords website using my vehicle registration number. I purchased the cheapest recommended tyres from the list. I paid for them to be fitted on my drive. When the fitter turned up he advised me that the tyres were incorrect and as such he could not fit them. I explained that I had purchased them using my registration number and the only tyres listed for my car were commercial, but apparently that is incorrect. I spoke with customer service who agreed to rectify the situation and fit the correct tyres this Friday.
After recieving no correspondence I contacted them again to find out the customer service agent had not put the order through. They then proceeded to tell me that I would have to pay another £261 for the correct tyres. I explained that under the consumer rights act and following on from the first call that they had a duty to supply and fit the correct tyres for the initial agreed price.
I am now in a waiting game to see if they will actually correct their mistakes.
And just to add. Please, please, please do not use Halfords for anything.

14 July 2026
Unprompted review
Halfords Mobile Expert logo

Reply from Halfords Mobile Expert

Hello,

I am sorry to hear about the issues you have faced with our services. Please can you update your review to contain an order number so I can look into this for you.

Kind Regards,
Olivia | Halfords Mobile Expert

Rated 5 out of 5 stars

Booked a 2-tyre fitting service

I booked a 2-tyre fitting service, and it was all completed in about 30 minutes. The technician is friendly and professional. The website is easy to use, and I was fully informed during the process.

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Great

Customer service second to none, mobile tyre changes quick and efficient and a price that is hard to beat,great discounts,fantastic technicians cheers Graeme awesome job

13 July 2026
Unprompted review
Rated 5 out of 5 stars

from Start to finish

from Start to finish, l.was told every detail, of what was happening...The Young chap Dan..l think..very young,and so tall..his personality was brilliant,he's a credit to you..

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Helpful service

The whole experience was easy, from booking my work on line to the engineer turning up and changing my car battery. It was also reasonably priced compared to others but that may be because it wasn't same day service.

10 July 2026
Unprompted review
Rated 5 out of 5 stars

I needed 2 tyres replaced

I needed 2 tyres replaced. Halfords website was really easy and informative. Just had to enter my car index and they provided suggestions of tyres that would be suitable.
Having selected my tyres then went on to booking. No extra charge for them to come to me if I was happy with an 'all day' slot.
Plenty of updates via email and the only 'problem' on the day was the tracking was nit updated and I was not contacted when technician was on his way. It would have been perfect experience if that part of the process had worked.
Technician was polite and cheerful. Have already recommended this service

9 July 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. The guy who changed the battery also showed me how to reset the car to clear all the 'faults' that came up due the battery being disconnected and changed. Very good at what he does.

8 July 2026
Unprompted review
Rated 1 out of 5 stars

Website allowed for booking my car in…

Website allowed for booking my car in for tyre replacement. When the technician arrived he said he couldn't do the work because of the wheels needing to be torqued and then left. Having the vehicle details beforehand Halfords should have known what to expect.

7 July 2026
Unprompted review
Halfords Mobile Expert logo

Reply from Halfords Mobile Expert

Hello,

I am sorry to hear about the issues you have faced with our services. Please can you update your review to contain an order number so I can look into this for you.

Kind Regards,
Olivia | Halfords Mobile Expert

Rated 5 out of 5 stars

New battery fitted

New battery fitted. Engineer arrived on time and completed the work in minutes. Booking was easy and the engineer very professional and personable. I would certainly use again.

6 July 2026
Unprompted review
Rated 5 out of 5 stars

Best prices anywhere

Best prices anywhere for four tyres fully fitted yesterday by the mobile fitting service.
£441 fro Halfords instead of £620 locally.
Easy to book, free next day fitting. Friendly and efficient, kept me informed, made me feel confident about the mobile fitting which I've never used before.

I wouldn't hesistate to use the Halfords mobile service in future as a result of my experience yesterday.

Not clear how he did 4 tyres so fast. I suspect there was some magic involved.

6 July 2026
Unprompted review

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