Halfords Mobile Expert Reviews 

22,126
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 1,249 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being polite, professional, and very helpful during appointments, making the whole process smooth. Consumer feedback highlights that booking a mobile service is quick and straightforward, offering great value for money. However, some people mentioned issues with technical installations, such as dashcams not working properly or unexpected vehicle problems. A few reviewers experienced difficulties when technicians were unequipped for specific car models or unable to complete the requested work. Reviewers also noted that resolving these unexpected complications sometimes required additional steps or contacting customer support.

What people talk about most

Service

Reviewers mention positive feedback about service, noting that technicians are friendly, efficient, and... See more

Staff

Customers had positive experiences with staff, frequently highlighting their helpfulness, professionalism,... See more

Booking process

Reviewers highlight ambiguous experiences regarding the booking process. Many customers report that ordering... See more

Product

Consumers find product experiences to be highly mixed and inconsistent. While many reviewers praise the easy... See more

Price

Users describe positive interactions with price, highlighting that services and products are very affordable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Got dash cam fitted with them. All service was fine overall, just the wiring it self could be better and the wires not hanging around. The person was nice and friendly.

Rated 5 out of 5 stars

Booking was very easy and the price was less than I had imagined it would be. The technician was on time, professional, friendly and very clear in his explanations of the problem, the solution and the... See more

Rated 5 out of 5 stars

Nearly booked on line, but had something I wanted to check, so I rang their mobile tyre fitting number. I spoke to someone who was very helpful, answered my question and then offered to put the tyre... See more

Rated 5 out of 5 stars

I had a blowout on Sunday evening and managed to limp home. That evening I was able to book Halfords to come out on Tuesday to visit me at home and replace my wrecked tyre. Their price was (in compari... See more


Company details

  1. Tire Shop
  2. Auto Air Conditioning Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Car Service

About Halfords Mobile Expert

Written by the company

Halfords Mobile Expert is the efficient and convenient way to stay on the move. We cover 80% of the UK and our fully trained technicians can come to you at home or work, offering fitting on tyres, batteries, dash cams, tow bars and more. Head over to our website to view our full range of efficient mobile services.

We’re committed to never being beaten on price, so when you choose Halfords, you know you’re getting fantastic value.

You can also save money across our motoring products and services with the Halfords Motoring Club. Simply sign up for free or upgrade to premium membership and instantly gain access to exclusive offers and discounts.

Contact info

4.2

Great

TrustScore 4 out of 5

22K reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(22,126)

1,181 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service.

Excellent service.
Very easy to choose the right tyres and book a slot.
The system is great for updating you too.
Fitter rang me to update time of arrival.
Impressed with the fitter,sadly forgotten his name. He was very professional and quick.
No messing.Great service highly recommended.
Thank you Halfords

20 July 2026
Unprompted review
Rated 5 out of 5 stars

Great service!

Booking the slot was easy and straightforward with plenty of options available. Jay let us know when he was on his way. He was very polite and friendly and quickly set about installing our dash cam. He's done a lovely job and took the time to talk us through how it works as well.
Would totally recommend him and the home service.
Thank you.

19 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

I was struggling with my car battery, no electricians were available to come over and replace it. I booked an appointment online and the technician came and did the job.

19 July 2026
Unprompted review
Rated 5 out of 5 stars

Easy to book online and professional service

Easy to book online and came to my home to replace tyre. Halfords tyre fitter was very helpful and polite. He rang to let me know he was on the way. It was also reassurring to know the tyre had a nail in the shoulder and could not have been repaired. I would highly recommend the service.

16 July 2026
Unprompted review
Rated 1 out of 5 stars

Sent wrong tyres

Halfords sent 4 tyres by there own recommendation as a disabled driver went with this . But their recommendation was wrong sent wrong size tyres when asked for refund want to charge me £40 for call out fee . There CEO been informed . Trying to charge call out fee for their error no wont happen if I could give zero I would . Order number A965B084419 will now be contacting the onbudsman 27/07/2026

18 July 2026
Unprompted review
Halfords Mobile Expert logo

Reply from Halfords Mobile Expert

Hello,

I am sorry to hear about the issues you have faced with our services. Please can you update your review to include an order number so I can look into this for you.

Kind Regards,
Olivia | Halfords Mobile Expert

Rated 5 out of 5 stars

All tyres replaced.

Nearly booked on line, but had something I wanted to check, so I rang their mobile tyre fitting number. I spoke to someone who was very helpful, answered my question and then offered to put the tyre order through for me including the discount for 4 tyres. The next day the van and tyres turned up punctually, I was kept informed of the progress. The fitting went well - done by a very helpful and efficient young man.

18 July 2026
Unprompted review
Rated 5 out of 5 stars

Home oil and filter service

I booked an oil and filter service at home. This was my first home service and it was such a great experience. Polite, tidy, considerate and hassle free.

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish.

Quick and easy to book. Ossie was on time and called to let me know he was here, and was really quick and efficient. Excellent service - really happy with my experience from start to finish! All done while I was at work!

15 July 2026
Unprompted review
Rated 1 out of 5 stars

I purchased 4 tyres from the Halfords…

Updated to add order number so Halfords can try to address this massive complaint.
Order number A962B112276

I purchased 4 tyres from the Halfords website using my vehicle registration number. I purchased the cheapest recommended tyres from the list. I paid for them to be fitted on my drive. When the fitter turned up he advised me that the tyres were incorrect and as such he could not fit them. I explained that I had purchased them using my registration number and the only tyres listed for my car were commercial, but apparently that is incorrect. I spoke with customer service who agreed to rectify the situation and fit the correct tyres this Friday.
After recieving no correspondence I contacted them again to find out the customer service agent had not put the order through. They then proceeded to tell me that I would have to pay another £261 for the correct tyres. I explained that under the consumer rights act and following on from the first call that they had a duty to supply and fit the correct tyres for the initial agreed price.
I am now in a waiting game to see if they will actually correct their mistakes.
And just to add. Please, please, please do not use Halfords for anything.

14 July 2026
Unprompted review
Halfords Mobile Expert logo

Reply from Halfords Mobile Expert

Hello,

I am sorry to hear about the issues you have faced with our services. Please can you update your review to contain an order number so I can look into this for you.

Kind Regards,
Olivia | Halfords Mobile Expert

Rated 5 out of 5 stars

Booked a 2-tyre fitting service

I booked a 2-tyre fitting service, and it was all completed in about 30 minutes. The technician is friendly and professional. The website is easy to use, and I was fully informed during the process.

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Great

Customer service second to none, mobile tyre changes quick and efficient and a price that is hard to beat,great discounts,fantastic technicians cheers Graeme awesome job

13 July 2026
Unprompted review
Rated 5 out of 5 stars

from Start to finish

from Start to finish, l.was told every detail, of what was happening...The Young chap Dan..l think..very young,and so tall..his personality was brilliant,he's a credit to you..

25 June 2026
Unprompted review

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