Halfords Mobile Expert Reviews 

22,126
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 1,247 reviews, reviewers had a great experience with this company. Customers frequently praise the efficient and professional service, often highlighting the helpful and friendly staff who provide clear explanations. Many appreciate the reasonable and competitive pricing for mobile services and tyre replacements. The booking process is generally described as easy and convenient, with many enjoying the flexibility of at-home service. However, some customers also noted inconsistencies with the booking process or service delivery, such as technicians being unable to complete the job or incorrect products being supplied. A few other people also felt that the quality of work was sometimes lacking, leading to issues like damaged vehicle parts or products not functioning correctly after installation.

What people talk about most

Service

Users describe positive interactions with service, highlighting convenience, fair pricing, and efficient... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising their professionalism, friendliness, and... See more

Booking process

Consumers find the booking process to be ambiguous, with many reviewers praising its ease and convenience,... See more

Product

People report ambiguous experiences with product, particularly concerning tyre and dash cam installations.... See more

Price

Clients share positive opinions on price, with many reviewers finding the services and products to be... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Booking was very easy and the price was less than I had imagined it would be. The technician was on time, professional, friendly and very clear in his explanations of the problem, the solution and the... See more

Rated 5 out of 5 stars

I had a blowout on Sunday evening and managed to limp home. That evening I was able to book Halfords to come out on Tuesday to visit me at home and replace my wrecked tyre. Their price was (in compari... See more

Rated 5 out of 5 stars

Nearly booked on line, but had something I wanted to check, so I rang their mobile tyre fitting number. I spoke to someone who was very helpful, answered my question and then offered to put the tyre... See more

Rated 5 out of 5 stars

The tyre fitter arrived on time and was pleasant and hard working.The booking process was easy,the pricing was good,the reminders were useful and tracking on the day was accurate.Excellent service whi... See more


Company details

  1. Tire Shop
  2. Auto Air Conditioning Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Car Service

About Halfords Mobile Expert

Written by the company

Halfords Mobile Expert is the efficient and convenient way to stay on the move. We cover 80% of the UK and our fully trained technicians can come to you at home or work, offering fitting on tyres, batteries, dash cams, tow bars and more. Head over to our website to view our full range of efficient mobile services.

We’re committed to never being beaten on price, so when you choose Halfords, you know you’re getting fantastic value.

You can also save money across our motoring products and services with the Halfords Motoring Club. Simply sign up for free or upgrade to premium membership and instantly gain access to exclusive offers and discounts.

Contact info

4.2

Great

TrustScore 4 out of 5

22K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(22,126)

1,181 reviews in the last 12 months

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Rated 5 out of 5 stars

I booked Halfords' mobile fitting…

I booked Halfords' mobile fitting service to install front and rear dash cams right on my driveway, and Mebin did an absolute top-class job.

He arrived promptly, was friendly and professional throughout, and took great care with the car. The installation itself is completely seamless—all the wiring is neatly tucked away with zero visible cables, looking just like a factory installation.

Before leaving, Mebin made sure to explain how everything worked, helped ensure the viewing angles were spot-on, and left everything tidy. Having the service done at home saved me so much hassle, and Mebin’s skill and attention to detail were second to none.

I couldn't be happier with the result. Excellent service from Halfords and a massive credit to Mebin! Highly recommended! ⭐⭐⭐⭐⭐

27 July 2026
Unprompted review
Rated 1 out of 5 stars

Booking Number: A552B089637

My appointment was booked for 13:00 for 4 tyres, advised to come 10 minutes early, I dropped my car at 12:50, came back at 14:30, my car was still outside, i asked them how long it will take they said rudely its a 1.2 hrs job, which was already passed, no word of apology, didnt even ask to sit, i went outside, waited, again came inside at 15:15, waited waited, mr choudhery went for a test drive on my car at 16:15, when he came back parked my car out, i went there to ask is it all finished he was hell of a rude and shouted 1 min pal,, i was given keys at 16:25, with no apologies, is this how you treat customers, today you lost my customs, gradually you will lose more, will never get back to them, local garages way better than them

27 July 2026
Unprompted review
Halfords Mobile Expert logo

Reply from Halfords Mobile Expert

Hello,

I am very sorry to hear about the issues you have faced with our services. Please can you update your review to include an order number so I can look into this for you.

Kind Regards,
Olivia | Halfords Mobile Expert

Rated 5 out of 5 stars

Easy and straightforward service…

Easy and straightforward service offered online to order what you need.
The booking process was a breeze, and a good price for the product, and fitting.
The service provided by Graeme was superb.

24 July 2026
Unprompted review
Rated 1 out of 5 stars

Poor After care

Had four new tyres, tyres great, technician great apart from they forgot to put all my plastic wheel nut covers back on, yes i noticed four weeks later as been on holiday and just got round to cleaning the car and alloys, Halfords customer service didn't want to know said they couldn't prove it was him, just dismissed me, nothing they could/would do, small part easily replaced but shouldn't be by me, he would have seen all 20 shiny gloss covers in his van but said/did nothing, we spent a lot of money with Halfords, can't believe they would lose good customers over such a small thing that was their fault, back to mobile Kwik Fit next time, will never use them again with that sort of after care customer service.

24 July 2026
Unprompted review
Halfords Mobile Expert logo

Reply from Halfords Mobile Expert

Hello,

Thank you for leaving a review. I am sorry to hear about the issues you have faced regarding your tyre fitting. I have forwarded your feedback to the management team to ensure our services are improved. I am very sorry for the inconvenience caused.

Kind Regards
Olivia | Halfords Mobile Expert

Rated 5 out of 5 stars

Blowout swiftly repaired

I had a blowout on Sunday evening and managed to limp home. That evening I was able to book Halfords to come out on Tuesday to visit me at home and replace my wrecked tyre. Their price was (in comparison) reasonable, and on the day, the technician was friendly and professional. Overall, I have been very pleased.

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Top Drawer Service!

A slick booking process giving me the flexibility to select a suitable time.

The Service was top class. A complete professional service by a dedicated professional.

Would recommend, absolutely!

22 July 2026
Unprompted review
Rated 1 out of 5 stars

1-Star Review

1-Star Review

I had an extremely disappointing experience with Halfords. After having my tyres fitted and balanced, the wheel balancing was shockingly poor. The car still suffered from noticeable vibration, which should never happen after a professional tyre fitting.

To make matters worse, when I took the car to an independent garage to have the issue corrected, they discovered that one of the wheel bolts had been overtightened so badly that they couldn’t undo it without risking damage. This is completely unacceptable and suggests that proper torque procedures were not followed.

I ended up paying another garage to fix problems that Halfords should have got right the first time. I expected a professional service, but instead I was left with extra cost, inconvenience, and concerns about the quality of their workmanship.

I would not recommend Halfords based on my experience.

8 July 2026
Unprompted review
Halfords Mobile Expert logo

Reply from Halfords Mobile Expert

Hello,

I am sorry to hear about the issues you have faced with our tyre fitting services. I have passed your feedback on to our management team to ensure our services are improved. I am very sorry for the inconvenience caused.

Kind Regards,
Olivia | Halfords Mobile Expert

Rated 5 out of 5 stars

Great

Great, courteous, well-priced and convenient trustworthy service.
I always use Halfords mobile fitting service.

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Had 4 budget tyres fitted by the mobile fitter

Had 4 budget tyres fitted by the mobile fitter.
The tyres were excellent value for money.
The process of ordering the tyres and booking the fitting was easy.
The online 'job tracker' was very helpful. The fitter turned up on time and called ahead of time to let me know he was on his way. He completed the job efficiently and quickly. From start to finish the whole process was easy and there was no issues, would highly recommend.

20 July 2026
Unprompted review
Rated 5 out of 5 stars

Fair price. Great service

Marcus fitted a new battery to my car.
Service was performed quickly and fixed the issue with the car not starting.
Price was fair.

Booking was very easy and next day.

20 July 2026
Unprompted review
Rated 1 out of 5 stars

Shockingly unreliable website

Used Halfords a lot recently and the work has been fine. In this instance I tried to make a booking, money was taken but I was left with no booking. It was a lengthy and stressful process to get my money back.

17 July 2026
Unprompted review
Halfords Mobile Expert logo

Reply from Halfords Mobile Expert

Hello,

I am very sorry to hear about the issues you have faced with our services. I have passed your feedback on to the relevant people to ensure our services are improved.

Kind Regards
Olivia | Halfords Mobile Expert

Rated 5 out of 5 stars

Excellent service.

Excellent service.
Very easy to choose the right tyres and book a slot.
The system is great for updating you too.
Fitter rang me to update time of arrival.
Impressed with the fitter,sadly forgotten his name. He was very professional and quick.
No messing.Great service highly recommended.
Thank you Halfords

20 July 2026
Unprompted review
Rated 5 out of 5 stars

Great service!

Booking the slot was easy and straightforward with plenty of options available. Jay let us know when he was on his way. He was very polite and friendly and quickly set about installing our dash cam. He's done a lovely job and took the time to talk us through how it works as well.
Would totally recommend him and the home service.
Thank you.

19 July 2026
Unprompted review

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