Booking was very easy and the price was less than I had imagined it would be. The technician was on time, professional, friendly and very clear in his explanations of the problem, the solution and the... See more
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About Halfords Mobile Expert
Written by the company
We’re committed to never being beaten on price, so when you choose Halfords, you know you’re getting fantastic value.
You can also save money across our motoring products and services with the Halfords Motoring Club. Simply sign up for free or upgrade to premium membership and instantly gain access to exclusive offers and discounts.
Contact info
Icknield Street Drive, B98 0DE, Redditch, United Kingdom
- 0333 016 6550
- info@halfordsmobileexpert.co.uk
- www.halfordsmobileexpert.co.uk
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Replied to 92% of negative reviews
Typically replies within 1 week
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I booked Halfords' mobile fitting…
I booked Halfords' mobile fitting service to install front and rear dash cams right on my driveway, and Mebin did an absolute top-class job.
He arrived promptly, was friendly and professional throughout, and took great care with the car. The installation itself is completely seamless—all the wiring is neatly tucked away with zero visible cables, looking just like a factory installation.
Before leaving, Mebin made sure to explain how everything worked, helped ensure the viewing angles were spot-on, and left everything tidy. Having the service done at home saved me so much hassle, and Mebin’s skill and attention to detail were second to none.
I couldn't be happier with the result. Excellent service from Halfords and a massive credit to Mebin! Highly recommended! ⭐⭐⭐⭐⭐
The technician came earlier after…
The technician came earlier after phoning me to ask me he came told me what he was going to do when finished he told me how to set up my inphone to set the dash camera
Booking Number: A552B089637
My appointment was booked for 13:00 for 4 tyres, advised to come 10 minutes early, I dropped my car at 12:50, came back at 14:30, my car was still outside, i asked them how long it will take they said rudely its a 1.2 hrs job, which was already passed, no word of apology, didnt even ask to sit, i went outside, waited, again came inside at 15:15, waited waited, mr choudhery went for a test drive on my car at 16:15, when he came back parked my car out, i went there to ask is it all finished he was hell of a rude and shouted 1 min pal,, i was given keys at 16:25, with no apologies, is this how you treat customers, today you lost my customs, gradually you will lose more, will never get back to them, local garages way better than them

Reply from Halfords Mobile Expert
Charlie arrived a little bit early
Charlie arrived a little bit early, which was good for us.
Very well priced.
Didnt take Charlie log to install both front and rear dash cams.
Easy and straightforward service…
Easy and straightforward service offered online to order what you need.
The booking process was a breeze, and a good price for the product, and fitting.
The service provided by Graeme was superb.
Fitted my dashcam in a timely manner
Fitted my dashcam in a timely manner, and answered all my questions afterwards. Friendly and professional. 5/5
Poor After care
Had four new tyres, tyres great, technician great apart from they forgot to put all my plastic wheel nut covers back on, yes i noticed four weeks later as been on holiday and just got round to cleaning the car and alloys, Halfords customer service didn't want to know said they couldn't prove it was him, just dismissed me, nothing they could/would do, small part easily replaced but shouldn't be by me, he would have seen all 20 shiny gloss covers in his van but said/did nothing, we spent a lot of money with Halfords, can't believe they would lose good customers over such a small thing that was their fault, back to mobile Kwik Fit next time, will never use them again with that sort of after care customer service.

Reply from Halfords Mobile Expert
Turned up when stated
Turned up when stated. Completed the work quickly. Friendly customer service.
Excellent and efficient service today…
Excellent and efficient service today from Kieran at Halfords mobile expert Durham.
Blowout swiftly repaired
I had a blowout on Sunday evening and managed to limp home. That evening I was able to book Halfords to come out on Tuesday to visit me at home and replace my wrecked tyre. Their price was (in comparison) reasonable, and on the day, the technician was friendly and professional. Overall, I have been very pleased.
Top Drawer Service!
A slick booking process giving me the flexibility to select a suitable time.
The Service was top class. A complete professional service by a dedicated professional.
Would recommend, absolutely!
DashCam fitting
Whilst the actual work was good enough, the finished task was, I believe, incomplete both physically and briefing wise
1-Star Review
1-Star Review
I had an extremely disappointing experience with Halfords. After having my tyres fitted and balanced, the wheel balancing was shockingly poor. The car still suffered from noticeable vibration, which should never happen after a professional tyre fitting.
To make matters worse, when I took the car to an independent garage to have the issue corrected, they discovered that one of the wheel bolts had been overtightened so badly that they couldn’t undo it without risking damage. This is completely unacceptable and suggests that proper torque procedures were not followed.
I ended up paying another garage to fix problems that Halfords should have got right the first time. I expected a professional service, but instead I was left with extra cost, inconvenience, and concerns about the quality of their workmanship.
I would not recommend Halfords based on my experience.

Reply from Halfords Mobile Expert
Great
Great, courteous, well-priced and convenient trustworthy service.
I always use Halfords mobile fitting service.
Graeme was efficient and reliable he…
Graeme was efficient and reliable he did a great job thank you!
Had 4 budget tyres fitted by the mobile fitter
Had 4 budget tyres fitted by the mobile fitter.
The tyres were excellent value for money.
The process of ordering the tyres and booking the fitting was easy.
The online 'job tracker' was very helpful. The fitter turned up on time and called ahead of time to let me know he was on his way. He completed the job efficiently and quickly. From start to finish the whole process was easy and there was no issues, would highly recommend.
Fair price. Great service
Marcus fitted a new battery to my car.
Service was performed quickly and fixed the issue with the car not starting.
Price was fair.
Booking was very easy and next day.
Shockingly unreliable website
Used Halfords a lot recently and the work has been fine. In this instance I tried to make a booking, money was taken but I was left with no booking. It was a lengthy and stressful process to get my money back.

Reply from Halfords Mobile Expert
Excellent service.
Excellent service.
Very easy to choose the right tyres and book a slot.
The system is great for updating you too.
Fitter rang me to update time of arrival.
Impressed with the fitter,sadly forgotten his name. He was very professional and quick.
No messing.Great service highly recommended.
Thank you Halfords
Great service!
Booking the slot was easy and straightforward with plenty of options available. Jay let us know when he was on his way. He was very polite and friendly and quickly set about installing our dash cam. He's done a lovely job and took the time to talk us through how it works as well.
Would totally recommend him and the home service.
Thank you.
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