St.MORITZ online shop for clothes and shoes etc is the worst of the worst Con-Company or a One-Man-Band-Con. PLEASE DO NOT GO ANYWHERE NEAR THIS SELLER. You will receive a BELOW SUBSTANDARD GOODS f... See more
Stmoritzofficial
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See what reviewers are saying
Absolute disgrace and so mad at myself for ordering the Hugo Boss Sneakers. They are so cheap, really bad fake quality. You'll be emailing Sophia, AI BOT, You have to fill in a long tedious format to... See more
I strongly advise against ordering from St. Moritz Official. My experience has been nothing short of a nightmare. They sent me items in the wrong sizes — sizes that do not match what I ordered.... See more
This is a scam website! They keep changing their URL, which is a massive red flag. The "polo shirts" I ordered were cheap polyester T-shirts with an ironed-on Boss logo. It's so obviously fake, it's a... See more
Item received but absolute rubbish
Unlike most other consumers who have tried to purchase an item from this company, mine was actually delivered after approx 5 weeks. There had been no responses from their customer services department when I had been chasing for a delivery date. The jumper I purchased is counterfeit (not the brand you think you are buying), has poorly sewn seams, is mis-shapen, and despite me ordering a 'Men's Large', it just about fits my 12 year old Son.
I doubt I'll get any response from a complaint so I'll just have to write off the purchase. Instagram should be ashamed of allowing such vendors to advertise on it's platform. The item shipped from China, so a case of a shiny website selling very sub-standard products.
13 February 2025
Unprompted review
Reply from Stmoritzofficial
Hi, we’re truly sorry to hear about your experience — especially the long wait, the lack of communication, and the disappointment with the product’s quality and sizing. That’s far from the standard we aim to offer, and we completely understand your frustration.
Please don’t write off the purchase just yet. Contact us directly at urgent@stmoritzofficial.com so our team can personally review your case and assist you with a fair and prompt resolution. We’re here to make this right and ensure you receive the support you deserve.
Thank you for your feedback — we take it seriously.
Reply from Stmoritzofficial
Hi, we're very sorry to hear that your experience has led to disappointment and frustration. We completely understand your concern and want to assure you that we're here to help resolve any issues you may have faced.
Please contact us directly at urgent@stmoritzofficial.com, and our team will personally review your case to provide a fast and fair solution. We’re committed to making things right.
Thank you for taking the time to share your feedback.
No order received
No order received. Complete scam of a site. Even counterfeit would be something but absolutely nothing delivered.
24 February 2025
Unprompted review
Reply from Stmoritzofficial
Hi, we're truly sorry to hear that your order never arrived. We completely understand how frustrating and disappointing that is — and we sincerely apologize for the experience you've had.
Please contact us directly at urgent@stmoritzofficial.com so our team can personally investigate your case and provide a fast and fair resolution. You deserve proper support, and we’re here to make this right.
Thank you for bringing this to our attention.
Fake seller
Just received after 4 weeks, 3 emails no reply and to top it off it's a fake arrived in a shien bag.Also fake is 3 times too small. Scumbags
22 February 2025
Unprompted review
Reply from Stmoritzofficial
Hi, we're truly sorry for the poor experience you've had — from the long wait and lack of response to receiving an item that didn’t meet expectations in size, packaging, or quality. That’s absolutely not the service we want to provide, and we completely understand your frustration.
Please contact us at urgent@stmoritzofficial.com so our team can personally review your case and provide a fast and fair resolution. We’re here to make this right and ensure you're properly supported.
Thank you for your feedback — we take it seriously.
I also have been scammed
I also have been scammed, I received the order after 6 weeks, also I had no response to emails, was supposed to be an adult size XL, it is possibly a size super small, had no size labels or any labels, couldn’t even get it over my head. I assume it’s yet another Chinese rip off!
21 February 2025
Unprompted review
Reply from Stmoritzofficial
Hi, we're very sorry to hear about your experience — especially the long wait, lack of communication, and the sizing issue with your order. Receiving an item with no labels and that doesn’t even fit is completely unacceptable, and we understand how disappointing that must be.
Please contact us directly at urgent@stmoritzofficial.com so our team can personally investigate your case and assist you with a fast and fair resolution. We're here to help and make this right for you.
Thank you for sharing your feedback.
Do Not order off this scam site,my bank…
Do Not order off this scam site,my bank has refunded me luckily,ordered 3 weeks ago,no delivery & does not reply to emails,have the audacity to keep sending advertising emails
21 February 2025
Unprompted review
Reply from Stmoritzofficial
Hi, we're truly sorry for the frustration you've experienced — especially with no delivery, no replies to your emails, and receiving unwanted promotional messages. That’s not how we want any customer to feel, and we sincerely apologize for the inconvenience caused.
Please reach out to us at urgent@stmoritzofficial.com with your order details, and our team will personally assist you and make sure your case is properly addressed. We’re here to make this right and ensure you’re not left without support.
Thank you for your feedback — it helps us improve.
Scammers so steer clear good people.
Scammers so steer clear good people.
Placed an order almost a month ago and like others, no response from their customer service number.
15 January 2025
Unprompted review
Reply from Stmoritzofficial
Hi, we're very sorry to hear that you've been waiting so long without a response. We completely understand your frustration — that's not the kind of experience we want our customers to have, and we sincerely apologize for the lack of communication.
Please contact us directly at urgent@stmoritzofficial.com, and our team will personally review your case and assist you with a fast and fair resolution. We’re here to help and committed to making this right.
Thank you for your message.
Unfortunately this site is a scam
Unfortunately this site is a scam. Reasonably professional website, but tell tale copy and website skimming all over it.
Protect yourself, don't give these scumbags your money.
Update 14.Jun.25.
Updates like below, attempt to legitimise the company. I reiterate, the company is a scam, products are fake, and not as advertised.
Avoid at all costs.
24 January 2025
Unprompted review
Reply from Stmoritzofficial
Hi, we're truly sorry that your experience has led you to feel this way. We completely understand your concern and appreciate you sharing it. No customer should ever feel misled, and we sincerely apologize if we fell short of expectations.
Please give us the chance to make things right — contact us directly at urgent@stmoritzofficial.com so our team can personally review your case and assist you with a fair and timely resolution. We’re here to support you.
Thank you for your feedback.
Yep agree this is a scam
Update 01.1.2026 . Still No reply from the email address provided in their reply to my review . This is obviously trying to fool people into thinking this is a reputable organization when it obviously isn’t . My initial review and suspicion still stands that this is a scam outfit . DO NOT BUY FROM THIS SCAM OUTFIT ….
Yep, agree this is a scam . I have also been caught out here with ordering and paying for items and received nothing . Numerous emails sent with no response whatsoever. Also, checking the images of clothing on their website suggest these images are from actual retail websites . Worryingly this site is openly advertised on YouTube and also can be ordered from via the shop app .
15 January 2025
Unprompted review
Reply from Stmoritzofficial
Hi, we're truly sorry to hear that you haven't received your order and that your emails have gone unanswered. We completely understand how frustrating and disappointing this situation is — and we sincerely regret the experience you've had.
Please contact us directly at urgent@stmoritzofficial.com with your order details so we can personally review your case and work toward a fast and fair resolution. We're here to help and want to ensure you're properly supported.
Thank you for bringing this to our attention — your feedback is important and taken seriously.
In the same boat - Fraud Scam
In the same boat. Should've known better. The prices seemed too good to be true and they were. Over a month later and no sign of the clothing I ordered. Chase up emails sent and no response given. This is a scam website. Beware!!
15 January 2025
Unprompted review
Reply from Stmoritzofficial
Hi, we're truly sorry to hear that you haven't received your order and that your emails have gone unanswered. We completely understand how frustrating and disappointing this situation is — and we sincerely regret the experience you've had.
Please contact us directly at urgent@stmoritzofficial.com with your order details so we can personally review your case and work toward a fast and fair resolution. We're here to help and want to ensure you're properly supported.
Thank you for bringing this to our attention — your feedback is important and taken seriously.
Got email on January 24
Got email on January 24, 2025 saying order was on its way to be delivered. Nothing to date. Despite several emails to them, there has been no response. I have not been able to get a telephone # for them either. Not been able to track either.
Seems to be a SCAM site.
10 February 2025
Unprompted review
Reply from Stmoritzofficial
Hi, we're truly sorry to hear that your order has still not arrived and that you've received no response despite your follow-ups. We understand how concerning and frustrating this is, especially when there’s no way to reach us by phone or track your order.
Please contact us immediately at urgent@stmoritzofficial.com, and include your order details so our team can personally investigate your case and provide a fast, fair resolution. We're here to help and are fully committed to correcting this.
Thank you for bringing it to our attention — your experience matters.
Absolute scam
Absolute scam - ordered an item, never heard and never got it. Chased them up twice and was blanked.
Stay away, they’re a scam
2 February 2025
Unprompted review
Reply from Stmoritzofficial
Hi, we're truly sorry to hear that you never received your order and didn’t get a response after reaching out. That’s absolutely not the experience we want our customers to have, and we completely understand your frustration.
Please contact us at urgent@stmoritzofficial.com with your order details so our team can personally review your case and offer a fast, fair resolution. We’re here to help and committed to making this right.
Thank you for sharing your experience.
Placed an order on 15th January no…
Placed an order on 15th January no product received no reply from the company very disappointed
1 February 2025
Unprompted review
Reply from Stmoritzofficial
Hi, we're very sorry to hear that you placed your order back on January 15th and have yet to receive anything or hear back from us. We completely understand your disappointment, and we sincerely apologize for the lack of communication and delay.
Please contact us directly at urgent@stmoritzofficial.com with your order details so our team can personally review your case and resolve this as quickly and fairly as possible. We're here to help and committed to making this right for you.
Thank you for bringing this to our attention.
SCAM and site is not genuine!!!
This site is a scam and is not genuine (stmoritzofficial.com). Placed a order on 12 January 2025 and the order was not delivered. Emailed customer support @horizonbluesolutions.com twice and received no replies even though the site states response time is 24-48 hours. AVOID LIKE THE PLAGUE OR BE PREPARED TO BE SCAMMED!!
12 January 2025
Unprompted review
Reply from Stmoritzofficial
Hi, we're truly sorry for your experience and understand how frustrating it is to place an order and receive no product or response. Waiting since January 12th without an update is completely unacceptable, and we sincerely apologize.
Please contact us directly at urgent@stmoritzofficial.com so our team can personally investigate your case and offer a fast and fair resolution. We're here to help and are committed to making this right for you.
Thank you for bringing this to our attention — your feedback is taken seriously.
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