St.MORITZ online shop for clothes and shoes etc is the worst of the worst Con-Company or a One-Man-Band-Con. PLEASE DO NOT GO ANYWHERE NEAR THIS SELLER. You will receive a BELOW SUBSTANDARD GOODS f... See more
Stmoritzofficial
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See what reviewers are saying
Absolute disgrace and so mad at myself for ordering the Hugo Boss Sneakers. They are so cheap, really bad fake quality. You'll be emailing Sophia, AI BOT, You have to fill in a long tedious format to... See more
I strongly advise against ordering from St. Moritz Official. My experience has been nothing short of a nightmare. They sent me items in the wrong sizes — sizes that do not match what I ordered.... See more
This is a scam website! They keep changing their URL, which is a massive red flag. The "polo shirts" I ordered were cheap polyester T-shirts with an ironed-on Boss logo. It's so obviously fake, it's a... See more
The product ie Boss training shoes they…
The product ie Boss training shoes they have sent me are 100% imitation,copied snide. I contacted St moritz and given a complete run around. I was told to send the shoes back to China at my cost. Do not be fooled by the advert. I have photos of the shoes which show how poor quality the shoes are Don't waste your money!!
13 March 2025
Unprompted review
Reply from Stmoritzofficial
Hi, we’re really sorry to hear about your experience — especially the disappointment with the quality and the return instructions you received. That’s absolutely not the type of service we aim to provide, and we understand your frustration.
Please reach out to our support team at urgent@stmoritzofficial.com so we can personally review your case and work toward a fast and fair resolution. You can also share the photos with us there to help speed up the process.
We appreciate your patience and the opportunity to make things right.
Fake goods
I ordered some Boss trainers from the store. They were received in the UK by me but are nowhere near the quality of other Boss trainers I have. I took them to a local Boss store and they have been confirmed as fake.
I have tried to contact the store but they fail to reply. I have now contacted my credit card company, UK & US authorities and am looking as to how I have have their adds removed from Facebook and their website site taken down.
Response to your response.
Dear sirs, if I emailed so many times before and never got a reply what will be different this time? As the saying goes 'if you always do what you've always done you will always get what you've always got'. However I'll try again and see what happens.
22 May 2025
Unprompted review
Reply from Stmoritzofficial
Hi, we're truly sorry for the experience you've had and for the frustration caused. We understand how upsetting it is to receive a product that doesn't meet your expectations — especially when you feel misled.
We take these concerns seriously and want to resolve this for you as quickly as possible. Please contact our team directly at urgent@stmoritzofficial.com so we can investigate your case and provide a fair and immediate solution. We’re here to assist and want to make this right.
Thank you for sharing your feedback — we are committed to improving.
Ordered shirts total rubbish it's a…
Ordered shirts total rubbish it's a scam don't order
19 May 2025
Unprompted review
Reply from Stmoritzofficial
Hi, we’re very sorry to hear that you were disappointed with your order. We understand how frustrating it is to feel let down by a purchase, and we sincerely apologize if the product didn’t meet your expectations.
Please contact us at urgent@stmoritzofficial.com so we can personally assist you and work on resolving this as quickly and fairly as possible. We’re here to help and want to make things right.
Thank you for your feedback.
Beware !!
Beware !!! THIS COMPANY STATES ON ITS ADS THAT THEY HAVE 4.8 STARS. NOT TRUE. Read the reviews here, all 1 star and that's because there's no option for zero. Cheap Chinese rubbish that's only fit for the dustbin. Post photos of genuine items and then send rubbish from China. You've been warned.
16 May 2025
Unprompted review
Reply from Stmoritzofficial
Hi, thank you for sharing your concerns — and we’re truly sorry for the experience you've had. We understand how disappointing it is to feel misled, especially when the product doesn’t meet expectations.
Please know we take this kind of feedback seriously and are committed to resolving your case as quickly as possible. We kindly ask you to reach out to our support team at urgent@stmoritzofficial.com so we can assist you directly and work on a fair solution.
We appreciate your patience and the opportunity to make things right.
Poor Copy Products
They just produce crap copy products that do not size correctly. Nobody responds so you waste a load of money. Any positive reports will be made up. Shocking experience and no response to any emails.
9 May 2025
Unprompted review
Reply from Stmoritzofficial
Hi, we're really sorry to hear about your experience — especially the issues with sizing and lack of response. That’s not the level of service or quality we want to deliver, and we understand how frustrating this must have been for you.
Please get in touch with our team at urgent@stmoritzofficial.com so we can personally review your case and offer a fair and fast resolution. We take every complaint seriously and are committed to correcting this as quickly as possible.
Thank you for your honest feedback — it helps us improve.
This company selling fake goods stay…
This company selling fake goods stay well clear be warned
17 May 2025
Unprompted review
Reply from Stmoritzofficial
Hi, we’re sorry to hear that you had a negative experience with your order. We understand how disappointing it is to feel misled, and we take concerns like yours very seriously.
Please reach out to our support team at urgent@stmoritzofficial.com so we can personally assist you and work on resolving this as quickly and fairly as possible. We’re committed to making this right.
Thank you for bringing this to our attention.
Exact same website as one i ordered…
Exact same website as one i ordered from recently. Only difference is a name change. Items thst came are fake and not the same as what was pictured, sizing completely wrong and refused a refund.
STAY WELL CLEAR, and look out for similar website but with different name as it changes regular.
21 April 2025
Unprompted review
Reply from Stmoritzofficial
Hi, we're very sorry to hear about your experience — especially the concerns about the product not matching the photos, sizing issues, and the frustration with your refund request. We understand how upsetting this must have been, and we take your feedback seriously.
Please reach out to our team at urgent@stmoritzofficial.com so we can personally investigate your case and provide a quick and fair resolution. We're here to support you and want to make this right as soon as possible.
Thank you for bringing this to our attention.
Wish I could give 0 stars do not buy…
Wish I could give 0 stars do not buy from this company they are worst snide gear I have ever seen, ordered 2 t shirts for £40 and they came with the logo yes boss 😤 had to laugh but still £40 down as xxl would fit a 5 year old so can't even wear as dossing shirts
15 May 2025
Unprompted review
Reply from Stmoritzofficial
Hi, we’re truly sorry for your experience — especially the disappointment with the logo and sizing. We understand how frustrating it is to spend money on something that doesn’t meet expectations and can’t even be worn.
Please contact our support team at urgent@stmoritzofficial.com so we can look into your case and work on a fast, fair solution. We’re here to help and committed to resolving this as quickly as possible.
Thank you for sharing your feedback — it means a lot to us.
Worst shirts I've saw not as advertised…
Worst shirts I've saw not as advertised I don't even want to give a star beware the site is crap Chinese rubbish
14 May 2025
Unprompted review
Reply from Stmoritzofficial
Hi, we're really sorry to hear that the shirts didn’t meet your expectations. We understand how disappointing it is to receive something different from what was advertised, and we sincerely apologize for the experience.
Please get in touch with us at urgent@stmoritzofficial.com so we can personally assist you and resolve this as quickly and fairly as possible. Your feedback is important, and we’re committed to making this right.
Items arrived are kids size not adult
Items arrived are kids size not adult
The items are not original.
Don't buy from this company
13 May 2025
Unprompted review
Reply from Stmoritzofficial
Hi, we're very sorry to hear that your items arrived in the wrong size and did not meet your expectations. We understand how frustrating it is to receive something completely different from what was expected — especially when it comes to sizing and authenticity.
Please contact us at urgent@stmoritzofficial.com so we can personally assist you and resolve this issue as quickly and fairly as possible. We're here to help and make sure you’re not left without proper support.
Thank you for your feedback — it helps us improve.
Absolute scam .
Absolute scam .. ordered 2 x polo shirts which still have not arrived after 3 weeks.
Have tried a dozen times to get an order update but the automated response system (they don't have any actual people checking the emails !!) keeps saying it cannot find my order.
Have raised a fraud case with the bank now to get my money back.
8 May 2025
Unprompted review
Reply from Stmoritzofficial
Hi, we’re truly sorry for the delay and the lack of proper support you’ve experienced — that’s absolutely not how we want our customers to feel. Waiting over three weeks without clear updates is unacceptable, and we understand your frustration.
Please contact us directly at urgent@stmoritzofficial.com so our team can personally investigate your order and assist you with a fast and fair resolution. We are here to help and ready to take immediate action to make this right.
Thank you for your patience, and again, we sincerely apologize.
Ordered some Ralph Lauren polo tops
Ordered some Ralph Lauren polo tops. Same size as others I’ve bought from normal shops. Clearly about 3 sizes smaller. Poor quality.
Also ordered 2 pairs of Boss sneakers over 2 months ago. Still no sign of them.
Total waste of time. Don’t buy from them. If it’s too good to be true………
Shisters.
3 March 2025
Unprompted review
Reply from Stmoritzofficial
Hi, we're truly sorry to hear about your experience — especially with the sizing issue on the polo tops and the delay in receiving your sneakers. Waiting over two months is unacceptable, and we completely understand your frustration.
Please contact us directly at urgent@stmoritzofficial.com so we can urgently look into your order and provide a fast and fair resolution. We're here to assist you personally and make sure you’re not left without proper support.
Thank you for your feedback — we take it seriously and are committed to making things right.
SCAM......DO NOT BUY ANYTHING
SCAM......ordered clothing that came and wouldn't fit an 11 year old.....requested a return form and got totally ignored....the only emails received are ones offering bigger discounts....
25 April 2025
Unprompted review
Reply from Stmoritzofficial
Hi, we're truly sorry to hear about your experience — especially receiving items that didn’t fit and not getting a proper response to your return request. That’s not the level of service we aim to provide, and we understand how frustrating this must be.
Please reach out to us at urgent@stmoritzofficial.com so our team can personally handle your case and ensure you receive the support you deserve. We’re here to resolve this quickly and fairly.
Thank you for bringing this to our attention.
No goods arrived complete scam can not…
No goods arrived complete scam can not believe there still being allowed to advertise take them off your site google
4 April 2025
Unprompted review
Reply from Stmoritzofficial
Hi, we’re very sorry to hear that your order hasn’t arrived — that’s absolutely not acceptable, and we completely understand your frustration. Waiting with no delivery and no updates is not the experience we want for any of our customers.
Please reach out to us immediately at urgent@stmoritzofficial.com so we can investigate your case and resolve it as quickly as possible. We’re here to help and committed to making this right.
Thank you for bringing this to our attention.
scam scam and scam again
I’m still waiting since 6th March for a reply from you guys and I don’t think anything is going to happen as you’re a scam and hope your satisfied with ripping people off
6 March 2025
Unprompted review
Reply from Stmoritzofficial
Hi, we're truly sorry you've been waiting this long without a proper response — that's absolutely not acceptable, and we fully understand your frustration. You deserve clear communication and timely support.
Please contact us directly at urgent@stmoritzofficial.com so our team can urgently review your case and provide a fair resolution. We're committed to correcting this and making sure you're not left without answers.
Thank you for your patience, and again, our sincere apologies.
Absolute fraud
Absolute fraud
The clothes are fake and if you have issues you'll have to deal with another fake customer support company that will only reply with automated responses saying they can't find your information
2 May 2025
Unprompted review
Reply from Stmoritzofficial
Hi, we're very sorry to hear about your experience — especially your concerns with the product quality and the difficulty in getting real support. That’s not the kind of service we stand for, and we completely understand how frustrating it must be to feel ignored.
Please contact us directly at urgent@stmoritzofficial.com, and a member of our team will personally handle your case — no automated replies. We're committed to resolving this quickly and fairly.
Thank you for sharing your feedback — it’s important to us.
Chinese counterfeit rubbish.
Chinese counterfeit poor quality not as pictured. Wish I had seen these reviews before ordering, suspicion aroused only when I got a Chinese tracking number. I hope you have seen this first.
1 May 2025
Unprompted review
Reply from Stmoritzofficial
Hi, we're very sorry to hear that your order didn’t meet your expectations and that you felt misled by the tracking information and product quality. We completely understand your disappointment, and we apologize for the experience.
Please contact us at urgent@stmoritzofficial.com so we can personally assist you and work toward a fast and fair resolution. We’re here to support you and want to make this right as quickly as possible.
Thank you for sharing your experience — your feedback matters.
Do not buy anything this site is dodgy…
Do not buy anything this site is dodgy and the boss trainers are absolutely shocking a fake fake fake!!!!
1 May 2025
Unprompted review
Reply from Stmoritzofficial
Hi, we’re truly sorry to hear that you’re disappointed with your order — especially regarding the quality of the trainers. We understand how upsetting it is to feel misled, and we apologize for the frustration caused.
Please reach out to our team at urgent@stmoritzofficial.com so we can look into your case and assist you personally. We’re committed to resolving this as quickly and fairly as possible and making sure you’re not left without proper support.
Thank you for your feedback — it helps us improve.
Avoid at all costs
AVOID this company. Worst fakes ever. Sizes are a joke too. I wish I'd checked trust pilot before ordering.
3 weeks for delivery and the customer service email is an automated one as others have mentioned. They continually ask for the order number and then say they can't trace the email.
4 April 2025
Unprompted review
Reply from Stmoritzofficial
Hi, we’re truly sorry to hear about your experience — especially the delay, sizing issues, and the lack of proper customer support. We understand how frustrating it is to feel ignored when all you're trying to do is resolve a problem.
Please reach out to us at urgent@stmoritzofficial.com, and a member of our team will personally handle your case — no automated responses. We’re here to make this right as quickly and fairly as possible.
Thank you for sharing your feedback — we take it seriously.
Ordered 2 hugo boss polo shirts from…
Ordered 2 hugo boss polo shirts from this company, they took a month to arrive, and when they did they were absolute crap. DO NOT BUY ANYTHING FROM THIS COMPANY. They are absolute con artists
30 April 2025
Unprompted review
Reply from Stmoritzofficial
Hi, we're truly sorry to hear that your order didn’t meet expectations — especially after such a long wait. We understand how frustrating it is to feel disappointed with both the quality and the overall experience, and we sincerely apologize.
Please contact us at urgent@stmoritzofficial.com, and our team will personally handle your case to find a fair and prompt resolution. We're here to help and committed to making this right.
Thank you for your feedback — it helps us improve.
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