Stmoritzofficial 

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See what reviewers are saying

Rated 1 out of 5 stars

St.MORITZ online shop for clothes and shoes etc is the worst of the worst Con-Company or a One-Man-Band-Con. PLEASE DO NOT GO ANYWHERE NEAR THIS SELLER. You will receive a BELOW SUBSTANDARD GOODS f... See more

Rated 1 out of 5 stars

Absolute disgrace and so mad at myself for ordering the Hugo Boss Sneakers. They are so cheap, really bad fake quality. You'll be emailing Sophia, AI BOT, You have to fill in a long tedious format to... See more

Rated 1 out of 5 stars

I strongly advise against ordering from St. Moritz Official. My experience has been nothing short of a nightmare. They sent me items in the wrong sizes — sizes that do not match what I ordered.... See more

Rated 1 out of 5 stars

This is a scam website! They keep changing their URL, which is a massive red flag. The "polo shirts" I ordered were cheap polyester T-shirts with an ironed-on Boss logo. It's so obviously fake, it's a... See more

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Total rip off

Total rip off. Bought 2 Boss polo's. Got 2 very poor quality fake tops with 'yes' Boss ironed on. Don't be suckered in by the cheap price. I'll check the reviews first next time

30 April 2025
Unprompted review
Stmoritzofficial logo

Reply from Stmoritzofficial

Hi, we’re very sorry to hear that you were disappointed with your order — especially regarding the quality and logo details. We understand how frustrating it is to feel let down, and we truly regret that your experience didn’t meet expectations.

Please reach out to our team at urgent@stmoritzofficial.com so we can personally review your case and provide a fast and fair resolution. We’re here to assist and ensure you're properly supported.

Thank you for your feedback — it helps us improve.

Rated 1 out of 5 stars

Chinese fakes

This is a Chinese company selling obviously fake goods with YES BOSS logos. They change their name every few days so you can't even get your money back

24 April 2025
Unprompted review
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Reply from Stmoritzofficial

Olá, sentimos muito pela sua experiência e entendemos completamente sua frustração — especialmente em relação ao produto e à dificuldade de obter suporte adequado. Essa definitivamente não é a experiência que queremos oferecer aos nossos clientes.

Por favor, entre em contato diretamente pelo e-mail urgent@stmoritzofficial.com, onde um membro da nossa equipe cuidará pessoalmente do seu caso e buscará uma solução rápida e justa. Estamos aqui para ajudar e resolver essa situação.

Agradecemos pelo seu feedback — levamos isso muito a sério.

Rated 1 out of 5 stars

Ordered 2 boss t shirts and they came…

Ordered 2 boss t shirts and they came and completely fake ,now they don't respond to your emails ,item different to what they where displaying

27 April 2025
Unprompted review
Stmoritzofficial logo

Reply from Stmoritzofficial

Hi, we’re truly sorry to hear that the items you received didn’t match what was shown on our website, and that you've had trouble getting a response. We understand how frustrating and disappointing that must be, and we sincerely apologize for the inconvenience.

Please contact us at urgent@stmoritzofficial.com, and a member of our team will personally handle your case to ensure a fast and fair resolution. We’re committed to making this right and providing the support you deserve.

Thank you for your feedback.

Rated 1 out of 5 stars

Fake

Fake, won't reply to my email regarding refund

3 April 2025
Unprompted review
Stmoritzofficial logo

Reply from Stmoritzofficial

Hi, we're very sorry to hear that you've had trouble receiving a response regarding your refund. That’s not the experience we want for our customers, and we understand how frustrating it must be.

Please reach out to us again at urgent@stmoritzofficial.com — your message will be personally handled by our team, not an automated system. We're committed to resolving this for you as quickly and fairly as possible.

Thank you for your patience.

Rated 1 out of 5 stars

Ordered 2 Boss t shirts

Ordered 2 Boss t shirts , got 2 x t shirts with the boss logo totally different from the pictures and description, ,and sizes really small. Would not recommend anyone to buy. Material use wont even make a good duster

25 April 2025
Unprompted review
Stmoritzofficial logo

Reply from Stmoritzofficial

Hi, we're very sorry to hear that the items you received didn’t match the product description or images, and that the sizing and material quality were disappointing. We completely understand your frustration and truly regret the experience you’ve had.

Please contact us at urgent@stmoritzofficial.com so our team can personally review your case and assist with a quick and fair resolution. We're here to support you and want to make this right.

Thank you for your feedback — it helps us do better.

Rated 1 out of 5 stars

Scammers Do Not Use

Scammed by this company 2 FAKE BOSS T- Shirts , an absolute joke please DO NOT USE THIS FAKE COMPANY!!!!

You have responded 6weeks later, I've sent 6 emails you have not responded to any all your reviews are negative if anyone is reading this DO NOT USE SCAM SCAM SCAM !!!!!!!!!

24 April 2025
Unprompted review
Stmoritzofficial logo

Reply from Stmoritzofficial

Hi, we're very sorry to hear that your experience with your order was disappointing. We understand how upsetting it is to receive something that doesn’t meet expectations, and we truly regret the frustration this has caused.

Please reach out to us at urgent@stmoritzofficial.com so our team can personally review your case and help resolve the issue as quickly and fairly as possible. We’re here to support you and want to make things right.

Thank you for your feedback.

Rated 1 out of 5 stars

Scam

I bought two T-shirts online. Payment confirmation Email confirming the order along with Tracking details.

The items arrived, however nothing like what was advertised. Fake items. The Boss logo actually has the words "Yes Boss" Size and colour nothing like the advert.

Numerous Emails to help@horizonbluesolutionsllc were answered with automated generic email stating my order couldn’t be found via my email address. They continually requested their order number which is included in the title, subject and body of every email I have sent them.

I repeatedly sent them their own order confirmation Email "13 times", but received the same generic response from them. On a few occasion their generic email was slightly changed to be more personal but still stating my order couldn’t no be found.

Their web site even has images showing Trustpilot reviews with 5 stars

23 April 2025
Unprompted review
Stmoritzofficial logo

Reply from Stmoritzofficial

Hi, we’re deeply sorry for the experience you've had — especially receiving items that don’t match the advertised product and not getting proper support despite multiple attempts. We understand how frustrating this situation has been and sincerely apologize for the inconvenience.

Please contact us directly at urgent@stmoritzofficial.com — this is our priority support channel, and your case will be handled personally (not by an automated system). We’ll review your order and work toward a fast, fair resolution.

Thank you for your persistence and for bringing this to our attention — we are here to make it right.

Rated 1 out of 5 stars

No delivery after Payment taken from account

I ordered shoes 16 days ago - nothing delivered and the tracker and order link have disabled. Anyone else with this experience?

19 April 2025
Unprompted review
Stmoritzofficial logo

Reply from Stmoritzofficial

Hi, we’re very sorry to hear that your order hasn’t arrived and that you’re unable to track it. That’s absolutely not the experience we want for our customers, and we completely understand how concerning this must be.

Please contact us immediately at urgent@stmoritzofficial.com so our support team can investigate your order and provide a quick, fair resolution. We’ll personally look into it and ensure you receive the help you need.

Thank you for letting us know — we’re here to make it right.

Rated 1 out of 5 stars

2 polo shirts from Boss never received

2 polo shirts from Boss never received! big scam!
Order Number:
1678
[TAKE 2, PAY FOR 1] 2-PIECE SET PREMIERE POLO SHIRTS
[TAKE 2, PAY FOR 1] 2-PIECE SET PREMIERE POLO SHIRTS

Quantity: 1.0
Total: GBP 40.89
Total:
GBP 40.89

16 April 2025
Unprompted review
Stmoritzofficial logo

Reply from Stmoritzofficial

Hi, we're truly sorry to hear that you haven’t received your polo shirts — and we completely understand your frustration. Waiting without any delivery or clear update is not acceptable, and we sincerely apologize for the inconvenience.

Please contact us immediately at urgent@stmoritzofficial.com, and include your order number (#1678) so our team can personally investigate your case and provide a fast, fair resolution. We're here to help and committed to making this right.

Thank you for your patience and for bringing this to our attention.

Rated 1 out of 5 stars

I paid €59 for 2 pairs of Boss trainers…

I paid €59 for 2 pairs of Boss trainers that look fab in the pictures buy 1 pair get the second free, that was over a month ago and never received a thing, was supposed to be a 6 working day delivery. These are total crooks please don't get conned like I did, avoid and delete and block this site from your devices if you can......

20 March 2025
Unprompted review
Stmoritzofficial logo

Reply from Stmoritzofficial

Hi, we're truly sorry to hear that you haven't received your order after such a long wait. We completely understand your frustration, especially when expectations were set for a 6-day delivery and nothing has arrived after a month.

Please contact us immediately at urgent@stmoritzofficial.com with your order details so our team can personally investigate and resolve this as quickly and fairly as possible. We’re here to help and want to make sure you’re not left without support.

Thank you for bringing this to our attention — we’re committed to making it right.

Rated 1 out of 5 stars

Con artists

Con artists. Ordered 2 for 1 Ralph Lauren top and jacket. Only 1 top turned up, meant to be xl but wouldnt fit a 4 year old. Nothing else has turned up and contact details and web site doesnt work..DO NOT BUY FROM THESE CROOKS!!!! Would have given NO stars if able to.

7 March 2025
Unprompted review
Stmoritzofficial logo

Reply from Stmoritzofficial

Hi, we’re truly sorry for the disappointment with your order — especially receiving only one item in the wrong size and not being able to reach us through the website. We completely understand your frustration and sincerely apologize for the inconvenience.

Please email us at urgent@stmoritzofficial.com with your order details so we can personally investigate the issue and ensure a fast and fair resolution. We’re here to help and committed to correcting this situation.

Thank you for bringing it to our attention.

Rated 1 out of 5 stars

Brought a pair of Boss trainers with a…

Brought a pair of Boss trainers with a free pair in the deal. 1 pair came and nothing like the picture.
I have never ever seen such fake shoes like this before, I've even laughed as they are so terrible. Even the looky looky men in tenerife would laugh.
Do not fall for this scam

12 April 2025
Unprompted review
Stmoritzofficial logo

Reply from Stmoritzofficial

Hi, we're truly sorry to hear that your experience was disappointing — especially receiving only one pair and finding the quality so far from what was expected. We understand how frustrating this must be, and we genuinely regret the inconvenience caused.

Please contact us directly at urgent@stmoritzofficial.com so our team can personally look into your order and provide a fast and fair resolution. We're here to help and want to make things right for you.

Thank you for sharing your feedback — it helps us improve.

Rated 1 out of 5 stars

I'd rather burn the money, than buy another item from here

Like many others have written this is a total scam. I bought a pair of trainers at a reduced price, nothing new I've bought before with other online sellers. However, the shoes they sent were not only the wrong size and falling apart on the finish. To top it off they were a completely difference shoe than I ordered. Response from the company has been zero. KEEP WELL AWAY

31 March 2025
Unprompted review
Stmoritzofficial logo

Reply from Stmoritzofficial

Hi, we're truly sorry for the frustration and disappointment caused by your order. Receiving the wrong item, in poor condition and size, is completely unacceptable — and we understand how upsetting it is not to receive any support afterward.

Please reach out to us directly at urgent@stmoritzofficial.com so our team can personally investigate your case and work on a fast, fair resolution. We’re here to help and committed to making this right for you.

Thank you for your feedback — it’s important and helps us improve.

Rated 1 out of 5 stars

Scam Beware

Don’t order from these scumbags . Got sent the wrong size item which are fake cheap trainers . I’ve tried to get a refund and have had no response from my emails . Total scam . I wish I’d of read the reviews before purchasing

27 March 2025
Unprompted review
Stmoritzofficial logo

Reply from Stmoritzofficial

Hi, we're truly sorry to hear about your experience — receiving the wrong size and not getting any response when requesting a refund is absolutely not acceptable. We understand how frustrating and disappointing this must be, and we sincerely apologize.

Please contact us directly at urgent@stmoritzofficial.com so our support team can personally review your case and offer a fast and fair solution. We're here to help and committed to resolving this properly.

Thank you for your feedback — it helps us do better.

Rated 1 out of 5 stars
Stmoritzofficial logo

Reply from Stmoritzofficial

Hi, we're truly sorry to hear that you haven’t received your order — and we completely understand how upsetting this situation is. This is absolutely not the experience we want for our customers, and we take your complaint very seriously.

Please contact us immediately at urgent@stmoritzofficial.com so we can personally review your case and work to resolve this quickly and fairly. We're here to assist and want to ensure you’re not left without proper support.

Thank you for bringing this to our attention.

Rated 1 out of 5 stars

This is a scam..never received the buy…

This is a scam..never received the buy 1 get one free item. No reply from CS. Web reviews are fake or only post good ones. Reported them to Google ads and issued charge backs with American express.

3 March 2025
Unprompted review
Stmoritzofficial logo

Reply from Stmoritzofficial

Hi, we’re truly sorry to hear that you didn’t receive your full order and had no response from our customer service. That’s absolutely not the experience we want for our customers, and we understand your frustration — especially when it feels like your concerns are being ignored.

Please reach out directly to urgent@stmoritzofficial.com, where your case will be handled personally and not by an automated system. We're committed to resolving this quickly and fairly for you.

Thank you for bringing this to our attention.

Rated 1 out of 5 stars

Total scam

Total scam , not received goods ordered.Give you order number and tracking number , which have now disappeared. Just wish I had read reviews before ordering .

4 March 2025
Unprompted review
Stmoritzofficial logo

Reply from Stmoritzofficial

Hi, we're very sorry to hear that you haven’t received your order and that your tracking information is no longer available. We completely understand how frustrating and disappointing this is, and we sincerely apologize for the experience.

Please contact us directly at urgent@stmoritzofficial.com with your order number so we can personally investigate the issue and work on a fast and fair resolution. We're here to support you and committed to making this right.

Thank you for your feedback — it’s important to us.

Rated 1 out of 5 stars

This is a scam. Cheap fake clothing that doesn't match…

Cheap fake clothing that doesn't match the pictures and they ignore you when trying to return. This is a scam

1 March 2025
Unprompted review
Stmoritzofficial logo

Reply from Stmoritzofficial

Hi, we're very sorry to hear that the items you received didn’t match the pictures and that you’ve had trouble getting a response when trying to return them. We completely understand your frustration and sincerely apologize for the inconvenience.

Please reach out to us at urgent@stmoritzofficial.com so our team can personally assist you and work toward a fast and fair resolution. We’re here to help and committed to making this right for you.

Thank you for sharing your experience.

Rated 1 out of 5 stars

No sign of clothing I keep receiving…

No sign of clothing I keep receiving meaningless dispatched emails. I ordered several weeks ago. Total scam artists.

18 March 2025
Unprompted review
Stmoritzofficial logo

Reply from Stmoritzofficial

Hi, we're very sorry to hear that you haven’t received your order and have only been receiving generic dispatch emails. We completely understand your frustration — waiting weeks without proper updates is unacceptable, and we sincerely apologize.

Please contact us directly at urgent@stmoritzofficial.com so we can personally investigate your case and provide a fast and fair resolution. We're here to support you and committed to resolving this as quickly as possible.

Thank you for bringing this to our attention.

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