Very friendly helpful staff, lots of choice for cyclists from bikes, clothing and accessories. Booked a cycle fit following a change of bike, Andrew is always very friendly, helpful and knowledgeable... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great service. Good choice of premium apperel that I was looking for. Initial interest ion with in store staff (Oakham) and online chat gave me good guidance on garment sizing. Item I ordered was out... See more
Very welcome responses in phone conversations. Appreciated my thank you when I phoned back to say how very satisfied I was when they upgraded my delivery service to Saturday delivery. All sorted... See more
This company is baller. I love it. Bought a bike in 2021 and have continued to buy from them since. They've got everything at competitive prices. Aftersales support is magic, before sales support magi... See more
Company details
Written by the company
We sell only the best in road cycling and triathlon bikes, cycling clothing, accessories and running and swimming products, backed up by our industry-leading customer care and superior knowledge from people who love the products we sell. Shop online or visit our London or Midlands stores or use our Reserve and Collect service.
About Sigma Sports
Written by the company
- Easy Returns!
- Sigma Sports will fully refund products for a period of 30 days. Some restrictions apply.
- Free UK Delivery!
- We offer a free delivery service on all orders over £60.00 shipped to the UK mainland!
- Save £25 Off Your First Order
- New customers can save up to £25 off their first order. Sign-up to the Sigma Sports newsletter at sigmasports.com. Some restrictions apply.
- 0% Finance
- Now offering 0% finance for UK customers, on a huge range of bicycles, wheels, components and accessories. For full details visit our website.
- Worldwide Delivery
- Shop in your local currency and pay with your local payment method. We ship worldwide with DHL at competitive delivery prices.
- Shop on the Sigma Sports app!
- Shop on the Sigma Sports mobile phone iOS or Android app for a quick and easy shopping experience. Available now to UK customers.
Contact info
37-43 High Street, Hampton Wick, KT1 4DA, Kingston upon Thames, United Kingdom
- 0333 006 8833
- customercare@sigmasports.com
- sigmasports.com
4.8
Excellent
48K reviews
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Great service and delivery
Great service and delivery. As I wasn't in a hurry for my items I chose free delivery. I place my order at 9pm on the Wednesday night and the items were delivered by 1pm on Saturday.
27 August 2026
Good experience
Good experience - parcel delivered on time and the item is as described
26 August 2026
Ordered some spokes for a wheel i was…
Ordered some spokes for a wheel i was told could not be repaired spokes arrived installed and wheel back in service
25 August 2026
Great products and very quick delivery.
27 August 2026
You did great
You did great, ordered and dispatched the following day on a DHL 48. Problem is my expected delivery date is not for six days post dispatch!
27 August 2026
Good choice
Good choice, excellent value. Straightforward ordering and prompt delivery
25 August 2026
Product as described
Product as described. Delivery date stated was somewhat exaggerated. Product arriving two days after given date, one week for delivery not really good.
26 August 2026
Good product delivered on time
Good product delivered on time. Very efficient company.
On another note, When i browse the sight though and don’t purchase I don’t need to be pressured by a message. If I want something I will buy it. Sigma is definitely a good resource.
27 August 2026
Excellent item at great price
Excellent item at great price. Well packaged & speedy despatch. Thanks!
26 August 2026
Great service fast and the product is…
Great service fast and the product is just what I wanted
27 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Duplicated Sigma order
My Sigma order was duplicated so I have the inconvenience of having to return the second lot of goods.... and it's a massive box & not easy to handle.
It's difficult to understand how the duplication occurred. The ordering procedure not easy to follow so maybe it was me. I can't comment on what happens at Sigma
27 August 2026
Reply from Sigma Sports
Hi Pete,
Thanks for your feedback, and we're sorry for the hassle with the duplicate order. It looks like you created two separate orders 5 minutes apart.
We're constantly looking for ways we can improve our ordering procedure, so we'll feed this back to our team.
Please get in contact via email if you have any issues returning the duplicate order, and we'll help as best we can: customercare@sigmasports.com.
Kind regards,
Jason (Customer Care Supervisor)
My order arrived promptly
My order arrived promptly, well packaged, and the things I ordered seem just as I was hoping. Would recommend Sigma Sports and use again.
24 August 2026
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