Sigma Sports - Oakham Reviews 548

TrustScore 5 out of 5

4.9

South Street, LE15 6HY Oakham, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I would like to complement Ben Fletcher from the Oakham store. Ben has carried out the service on my bikes for the last couple of years. Unfortunately on this occasion, Ben did a crash inspection on... See more

Rated 5 out of 5 stars

Zoe was so helpful. I was looking for a tri suit but didn’t know where to start. She advised on suitable suits, made sure they were in stock for me to try on & I found a perfect fit - a brand I probab... See more

Rated 5 out of 5 stars

Visited Sigma, as needed new bib shorts, helmet and was also looking for a new bike computer. As all previous visits very helpful staff and welcoming store. The store does have limited stock but ther... See more

Rated 5 out of 5 stars

I would like to place on record the exceptional service received from both Andy Shore and Ben Fletcher. My partner and I booked a bike fitting with Andy. We are mature cyclists riding e-bikes. It w... See more


Company details

  1. Bicycle Store
  2. Bike Accessories Store
  3. Running Store

Written by the company

We sell only the best in road cycling and triathlon bikes, cycling clothing, accessories and running and swimming products, backed up by our industry-leading customer care and superior knowledge from people who love the products we sell. Shop online or visit our London or Midlands stores or use our Reserve and Collect service.

About Sigma Sports

Written by the company

Easy Returns!
Sigma Sports will fully refund products for a period of 30 days. Some restrictions apply.
Free UK Delivery!
We offer a free delivery service on all orders over £60.00 shipped to the UK mainland!
Save £25 Off Your First Order
New customers can save up to £25 off their first order. Sign-up to the Sigma Sports newsletter at sigmasports.com. Some restrictions apply.
0% Finance
Now offering 0% finance for UK customers, on a huge range of bicycles, wheels, components and accessories. For full details visit our website.
Worldwide Delivery
Shop in your local currency and pay with your local payment method. We ship worldwide with DHL at competitive delivery prices.
Shop on the Sigma Sports app!
Shop on the Sigma Sports mobile phone iOS or Android app for a quick and easy shopping experience. Available now to UK customers.

Contact info

  • South Street, LE15 6HY, Oakham, England, United Kingdom

  • 0333 006 8833

4.9

Excellent

TrustScore 5 out of 5

548 reviews

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Rated 5 out of 5 stars

The guys at Sigma know their stuff

The guys at Sigma know their stuff, i trust them a lot. Never had a bad purchase, and their prices are some of the best out there, for me, beating other well known market places. Highly recommended.

20 June 2026
Rated 5 out of 5 stars

Tri suit purchase

Zoe was so helpful. I was looking for a tri suit but didn’t know where to start. She advised on suitable suits, made sure they were in stock for me to try on & I found a perfect fit - a brand I probably wouldn’t have considered without her help. Will 100% be back for future purchases.

16 June 2026
Rated 5 out of 5 stars

Great derive

I would like to complement Ben Fletcher from the Oakham store. Ben has carried out the service on my bikes for the last couple of years. Unfortunately on this occasion, Ben did a crash inspection on my bike after an accident I had doing the tour of the peaks.
Ben kept in touch, sent me a copy of the report and most importantly talked me through everything today when I picked the bike up.

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Customer Service

I would like to place on record the exceptional service received from both Andy Shore and Ben Fletcher.
My partner and I booked a bike fitting with Andy. We are mature cyclists riding e-bikes. It was immediately obvious that Andy has years of experience of bike fitting. He asked about our goals and ambitions and put us at ease straightaway. The fitting process itself was superb and an education in how to improve our riding style and comfort. Andy’s attention to detail was excellent and we left well satisfied that it had been money well spent.
A shout out to Ben Fletcher as well who carried out some bike adjustments for us on the spot to save us making another journey. Ben also provided us with a service roadmap for the future which we were very appreciative.
Based on our experience, we would highly recommend Sigma Sports Oakham for bike fitting and bike servicing.

18 June 2026
Unprompted review
Rated 1 out of 5 stars

Poor service and very unorganised

Awful company , done an order on line and had to drive 2 hours to pick it up as some products are click and collect in store so it defaulted to every product having to be picked up from store and couldn’t be delivered , then a product faulty so let messing about sending it back , lots of time wasted on this and phone up to tell them and they where very unhelpful.
Avoid as the will let you down .
I rang up to say I didn’t want to go to Oakham and they said they could not send the stock to me
Why would I want to travel for 2 hours hence why I called , so no you didn’t give me an option to deliver the items .
As I said poor company and service and shocking availability of products and sizes .

14 June 2026
Unprompted review
Sigma Sports - Oakham logo

Reply from Sigma Sports - Oakham

Hi Mark,

Thank you for taking the time to leave your review.

I'm sorry to hear about the issues you have had. Some items will default to collection in store as the stock is held in that location. However, just so you're aware for any future orders, we are able to manually amend this for home delivery if we are notified. But, for your particular order and the items you have ordered, in multiple sizes, coming into store may have been the best option.

I am also sorry to hear that one of the socks you purchased was faulty. Once we have received the faulty item back we will issue your refund ASAP.

Many thanks,

Chris
(Customer Care Manager)

Rated 5 out of 5 stars

Very welcoming store

Visited Sigma, as needed new bib shorts, helmet and was also looking for a new bike computer. As all previous visits very helpful staff and welcoming store.
The store does have limited stock but there’s no pressure to purchase. Managed to find pair of shorts, helmet and a new computer; much lighter bank account but very happy with purchases

6 June 2026
Rated 5 out of 5 stars

Sigma Sports are my go to retailer

Sigma Sports are my go to retailer, always reliable. Online order for summer road cycling shorts, easy to use website, good size guide and prices for quality product. Fast free delivery and a reasonable discount.
In store purchases from the Oakham branch. Excellent email communication exchange. Requested items to view/try were made available with no obligation. Both helmet and shoe fitting service provided by Zoe was excellent. Purchased both items and enjoying using them.
A highly recommended store, always worth a visit as the staff are so friendly and knowledgeable.

1 June 2026
Rated 5 out of 5 stars

Great experience

Great experience, Joshua was very attentive, had great knowledge of bikes and understood our requirements.
Would definitely recommend.

6 June 2026
Unprompted review

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