Our son lost his ILCA rudder and tiller assembly overboard, never to be recovered. One phone call and a trip to Sailing Chandlery allowed him to be racing again within 24 hours, at a very sensible pr... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great to talk to a sailor who understood exactly what we wanted, agreed a really sensible price and dispatched a perfectly numbered sail the next day, in good time for a major event. Absolutely brilli... See more
Really pleased with Sailing Chandlery. I got an ILCA rudder at the best price anywhere (look for vouchers)! Communication was excellent, and delivery was fast and securely packed. Great to... See more
Company replied
Amazing shopping experience, as ever. The site has an almost unrivalled stock and selection of items, and at great prices too. This most recent order saw super quick and easy dispatch/postage, and t... See more
Company replied
Company details
Written by the company
Our friendly team at Sailing Chandlery provide everything from shackles to boats to the general public with fast delivery times providing the service you deserve. As an online chandlery our aim is to take the hassle out of your trip to the chandlery, order your sailing products, they will be dispatched quickly and arrive at your door. We are also an authorised Laser Performance dealer offering boats and official class legal parts for the Laser, Pico, Bug, Bahia and Vago.
Contact info
Units 3-4 Queensway House, Kings Road, SS8 0QY, Canvey Island, United Kingdom
- 01268 222912
- info@sailingchandlery.com
- sailingchandlery.com
4.9
Excellent
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good price, quick delivery
Good price, fast delivery, great communication and easy to use website - perfect!
1 April 2026
Unprompted review
Reply from Sailing Chandlery
Hi Dave,
Thank you for the fantastic review!
We’re glad everything from price to delivery hit the mark.
Great to hear you found the website easy to use too.
Speedy delivery as always
Speedy delivery as always, shipped the same day as ordered. All items exactly as expected!
30 March 2026
Unprompted review
Reply from Sailing Chandlery
Hi George,
Thank you so much for your kind feedback!
We're really glad to hear everything arrived quickly and
all the items were exactly as expected.
Reply from Sailing Chandlery
Hi Stephen,
Thank you for your great review!
We're delighted you’re happy with the quality and the quick service.
Really pleased with the knot tying kit…
Really pleased with the knot tying kit I bought. We don’t sail but my grandson is doing his life saving course and needs to learn knots. So this kit was ideal. Thank you
25 March 2026
Unprompted review
Reply from Sailing Chandlery
Hi Marlene,
Thank you so much for your lovely feedback!
We’re really glad to hear the knot tying kit has been useful for your grandson’s life saving course—that sounds like a fantastic skill for him to learn.
It’s great to know the kit was a good fit even without a sailing background.
Sailing chandlery are brilliant
Sailing chandlery are brilliant - excellent service
19 March 2026
Unprompted review
Reply from Sailing Chandlery
Hi Miles,
Thank you so much for your kind words!
We’re delighted to hear you had a great experience with our service.
Good solid product
Good solid product, not the cheapest but definitely best value, because it will last. Buy cheap and you buy twice!
20 March 2026
Unprompted review
Reply from Sailing Chandlery
Hi Mark,
Thanks for the great feedback!
We’re really glad you see the value in the quality—it’s exactly what we aim for.
Investing a bit more upfront to get something that lasts really does make all the difference.
Speedy and quick delivery!
20 March 2026
Unprompted review
Reply from Sailing Chandlery
Hi Ilan,
Thanks so much for your review!
We’re really pleased to hear your order arrived quickly—getting things to our customers fast is always a top priority. 😊
Competitive pricing
Competitive pricing, good range of products and prompt delivery.
One of my go to chandlers
21 March 2026
Unprompted review
Reply from Sailing Chandlery
Hi Phil,
Thanks for the fantastic review!
We’re really glad you’re happy with our pricing, product range, and speedy delivery.
It means a lot to be one of your go to chandlery's.
Great product range and fast service…
Great product range and fast service for delivery
18 March 2026
Unprompted review
Reply from Sailing Chandlery
Hi Antony,
Thanks so much for your kind words!
We're really glad you’re happy with our product range and speedy delivery.
Fabulous service throughout from a…
Fabulous service throughout from a clear website and great communication during the process and speedy delivery. 100 per cent recommended and we will be back!
7 March 2026
Unprompted review
Reply from Sailing Chandlery
Hi Katherine,
Thank you so much for the fantastic feedback!
We’re delighted to hear you found the website easy to use and that our communication and delivery hit the mark.
It’s great to know you’d recommend us, and we really look forward to welcoming you back again soon!
They sent the wrong items but corrected…
They sent the wrong items but corrected this mistake in record time. Great service
14 March 2026
Unprompted review
Reply from Sailing Chandlery
Hi David,
Thank you for leaving a review!
We’re really glad we could put things right quickly and turn your experience around.
Mistakes can happen, but it’s always our priority to fix them as fast as possible. We truly appreciate your understanding and support!
Orders are always process swiftly
Orders are always process swiftly. Discounts offered very helpful.
Lovely personal touch on include love hearts in package!
5 March 2026
Unprompted review
Reply from Sailing Chandlery
Hi Marina,
Thank you so much for your lovely review!
We're really glad to hear that your orders are processed quickly and that the discounts help.
The little love hearts are one of our favourite touches too—we’re so happy you noticed them! 🍬
★★★★★ Excellent Service
★★★★★ Excellent Service
“Excellent service from this sailing chandlery. Very helpful staff, great knowledge of boating equipment, and quick service. The quality of the products is very good and prices are fair. Everything arrived exactly as expected. Highly recommended for anyone looking for parts
9 March 2026
Unprompted review
Reply from Sailing Chandlery
Hi Gary,
Thank you for your fantastic review!
We’re really pleased to hear that you had a great experience with our team and found the service helpful and efficient.
Quality at competitive prices.
On behalf of my sailing club I have repeatedly purchased goods from Sailing Chandlery and have always found them competitive, informative and reliable, providing quality goods at the best market prices. For these reasons I have no hesitation in recommending Sailing Chandlery to anyone looking to purchase sailing goods.
6 March 2026
Unprompted review
Reply from Sailing Chandlery
Hi Graeme,
Thank you for your continued support and for taking the time to share such a thoughtful review.
We’re delighted to hear that you’ve consistently found Sailing Chandlery competitive, informative, and reliable. It means a lot to us that your sailing club trusts us for quality products at great prices.
Your recommendation is greatly appreciated, and we look forward to supporting you and your club with your sailing needs for many seasons to come. ⛵
All-round impressive
Sailing Chandlery had the products I wanted at competitive prices, they were dispatched promptly and I was kept informed of each stage of the process. The package arrived when expected, promptly and well-packaged. The items were correct and the high quality I was hoping for. Highly recommended, and I'll definitely be shopping here again.
7 March 2026
Unprompted review
Reply from Sailing Chandlery
Hi Kirstie,
Thank you for your great feedback!
We’re really pleased to hear that you found the products you needed at competitive prices and that our dispatch and updates kept you well informed throughout the process.
It’s also great to know your order arrived on time, well packaged, and exactly as expected.
Very easy to deal with
Very easy to deal with , order and great delivery service.
4 March 2026
Unprompted review
Reply from Sailing Chandlery
Hi Andrew,
Thank you for your review!
We’re glad to hear you found the ordering process easy and that our delivery service met your expectations.
Great service and next day
Great service and next day! Needed wheel fast!
4 March 2026
Unprompted review
Reply from Sailing Chandlery
Hi Paul,
Thank you for the great feedback!
We’re really pleased we could get the wheel to you quickly and that our next-day delivery helped when you needed it fast.
Fast delivery
Fast delivery, good variety of choice, good prices and even great additional treats were given! Definitely the best sailing shop I've tasted ever.
3 March 2026
Unprompted review
Reply from Sailing Chandlery
Hi Miguel,
Thank you for the fantastic review!
We’re delighted to hear you were happy with the fast delivery, wide choice of variety.
We’re glad you enjoyed the little extra treats too — a small thank you from us.
Helpful professional advice and prompt service
Very helpful advice provided over the telephone. The Laser Pico cover I subsequently ordered was very good quality and was delivered well packaged and very quickly. I would definitely use this company again on the basis of their knowledgeable professional service, quality and value for money and prompt delivery
26 February 2026
Unprompted review
Reply from Sailing Chandlery
Hi David,
Thank you for your kind review!
We’re really pleased to hear that the advice over the phone was helpful and that you were happy with the quality of your Laser Pico cover.
It’s great to know it arrived quickly and well packaged too.
Swift delivery from a company that seems to really care about its customers
Needed some nuts and bolts ahead of an RYA training session on the weekend (new cheek blocks and through deck blocks purchased at the RYA show but they didn’t carry stocks of screws or bolts) ordered them and they arrived swift as anything with a nice packet of love hearts to boot managed to fit all the blocks and the boat is all ready for Saturday happy days thank you
27 February 2026
Unprompted review
Reply from Sailing Chandlery
Hi Petrus,
Thank you for the great review!
We’re really glad the nuts and bolts arrived in time for you to get everything fitted before your RYA training session. It’s always good to hear a boat is ready to go when the weekend comes around.
We’re pleased you enjoyed the little packet of Love Hearts too!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.