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Rebound Fitness Reviews 

2,389
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 269 reviews, reviewers overwhelmingly had a great experience with this company, consistently sharing their deep satisfaction with the overall business offering. Many customers frequently praise the exceptional product quality, noting that the fitness equipment features a sturdy construction, quiet operation, and a remarkably fast delivery service. Additionally, people point out the highly responsive customer support team, alongside the smooth, fun, and enjoyable daily user experience provided by the products. Some reviewers were not happy with certain logistical and assembly aspects, noting unexpected postage costs, minor missing parts upon arrival, or initial challenges with leveling the equipment legs properly.

What people talk about most

Product

Reviewers mention positive feedback about product, noting that the rebounder is very sturdy, well built, and... See more

Quality

People report positive experiences with quality, highlighting that the equipment is exceptionally well built,... See more

User experience

Users describe positive interactions with user experience, highlighting the smooth, comfortable bounce and... See more

Customer service

Customers had great satisfaction with customer service, consistently highlighting prompt, helpful replies and... See more

Delivery service

Clients share positive opinions on delivery service, expressing strong satisfaction with the remarkably fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an issue with my spring rebounder and Liz was amazing!!! Seriously the best service ever!! Someone give her a raise seriously !! She delt with my issue so efficiently, only needed th... See more

Company replied

Rated 5 out of 5 stars

Very quick delivery. The Rebound Fitness trampoline is very sturdy and good quality. I also received access to some online workout sessions to enable me to exercise safely. I love the fact it is not... See more

Company replied

Rated 5 out of 5 stars

I had to contact customer services with a warranty issue (one mat tab was ripped) 9 months or so after purchasing a rebounder. The Rebound Fitness employee Liza was impressively responsive and helpful... See more

Company replied

Rated 5 out of 5 stars

I love my rebounder. The ordering and delivery process from the UK to Australia was seamless and the product is so sturdy and easy to put together with the stability bar. I’m loving bouncing whenever... See more

Company replied



Company details

  1. Fitness Equipment Store
  2. also in
  3. Fitness class
  4. Physical Fitness Program
  5. Sporting Goods Store

Written by the company

Rebound Fitness are the leading Rebounding company supplying high quality mini-trampolines to suit all budgets and 100s of rebounding workouts streamed through our online membership platform and also available on DVD. Through our flagship "Bounce & Burn" programme, we have trained over 2500 instructors and helped to set up rebounding classes with freelance instructors in the community, gyms and health clubs, physio's and other therapists and junior/secondary schools - as well as individuals who prefer to Bounce to their own beat in the comfort of their own home, at the office or on the move!

Rebound Fitness

Written by the company

Put the FUN back into Fitness!
Our mission is to get the nation bouncing, put the FUN back into fitness and help people across the globe to lead healthy, happy & well-balanced lifestyles.

Excellent Customer Service

Guaranteed Smiles!

We are committed to outstanding customer service. Any questions or issues please contact our customer service team by email (for the quickest response) or by phone and we will do our best to support you.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(2,389)

263 reviews in the last 12 months

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Rated 5 out of 5 stars

Great company and kit

I bought my rebounder in June 2025 and have used it every week since. Rebound Fitness gives lifelong membership of workouts on the Vimeo site and I love a couple of the advanced workouts. I recently contacted the admin team about a technical problem and they were very helpful and responded immediately. The rebounder is a great way to exercise without putting too much pressure on the joints. I bought mine because I have always exercised but am developing many MSK problems which limits what I can do in the gym and has put an end to running. Rebounder is fun and I can do intense cardio activity without wrecking my knees. It is a very versatile piece of kit and suitable for both cardio and conditioning. You can do full body workouts using both strength and speed. If you have the space to store a rebounder, it is a great alternative or addition to the gym. It is not however silent so would not be suitable if living in an upstairs flat with other people living below. That is the main disadvantage.

30 September 2026
Unprompted review
Rated 5 out of 5 stars

A HAPPY CUSTOMER

Customer service response is fast and very helpful. I love the rebounder and I've had many other brands, but Maximus Pro is the best by far. I've had mine for 4 years and I'm still jumping daily! I just bought replacement bungee, and Customer service really guided me to the correct bungee. Thanks 😊

30 September 2026
Rated 5 out of 5 stars

Rebounder well received and easy to put…

Rebounder well received and easy to put together. Pleased with the product so far, softer and quieter than the spring rebounder that I have although I value my spring for more cardio workout. Time will tell regarding the quality of the product so I can't comment at this stage.

18 September 2026
Rated 5 out of 5 stars

Excellent Service

I experienced some issues with ordering my Fit Bounce Pro rebounder through Amazon. Liza from Rebound Fitness was really helpful and I ended up purchasing direct from Rebound Fitness. First class service!

27 August 2026
Rated 5 out of 5 stars

Excellent

Excellent, very helpful advice. Thank you

22 September 2026
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Reply from Rebound Fitness

Hi! So glad to read that we were able to provide the advice you were looking for. Please remember that we are only an email away should you have any further questions or concerns in the future - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

The customer service was very helpful…

The customer service was very helpful and quite responsive to questions.

Received the rebounder quickly and it was SO EASY TO SET UP SO IMPRESSED! Love the feel and the size. Glad we got the XL and the extra bungees for future!

21 September 2026
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Reply from Rebound Fitness

Hi! So pleased to read that you have had an all round very positive experience with our customer service, product and ordering process! We really appreciate you taking the time to submit your review and feedback.

Rated 5 out of 5 stars

Great customer service and great…

Great customer service and great products

14 September 2026
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Reply from Rebound Fitness

Hi Marissa, thanks for your 5 star review and feedback. Please remember that we are only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Loving It!

I love it! The rebounder is sturdy, doesn’t shift or make noise when exercising on it. And I can get equivalent to a sprint workout in place of jogging to reduce the wear and tear on my joints.

18 September 2026
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Reply from Rebound Fitness

Hi Pat, thank you so much for your 5 star review! We really appreciate you sharing your experience and hope you continue to enjoy every workout!

Rated 5 out of 5 stars

Great customer service as always

Great customer service as always
Prompt delivery :)

18 September 2026
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Reply from Rebound Fitness

Thank you so much for your 5 star review! We’re delighted to hear that you’ve once again experienced great customer service and prompt delivery. We do pride ourselves of providing excellent customer servicer, so that you for your endorsement.

Rated 5 out of 5 stars

Fraying bungees

My rebounder’s bungees had begun to fray here and there and I made an inquiry over the website to determine which bungees I needed to purchase for replacing. Liza was so helpful to ask what had been happening to the bungees, which apparently were still under the 1-year warranty. After sending her a few pictures of the frayed bungees, the company decided to send me all 32 brand new bungees. This was wonderful and unexpected and I truly appreciate the supply given. She was very helpful and her response was also very timely. I appreciate the customer service. We do love our rebounder and use it daily!

14 September 2026
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Reply from Rebound Fitness

Hi Amy, thank you so much for your wonderful review! We’re delighted to hear that Liza was able to assist you quickly and make the warranty process easy. It’s fantastic to know that you’re enjoying your rebounder and using it every day! We’re always here to help, and we hope you continue to enjoy many great workouts on your rebounder!

Rated 4 out of 5 stars

This arrived crazy fast

This arrived crazy fast! 4 days and it was on my doorstep. That's impressive. It was very easy to open and set up except that 2 of the springs had come loose. They do include a thin piece of wire for fixing the springs but it's a joke. Nobody is going to pull those springs back into place with what comes with it. The instruction booklet didn't give any information on how to reattach so YouTube to the rescue! Sheesh! That took some muscle. I replaced a 55" Amazon rebounder with this one and this one is a huge improvement! Very sturdy and the mat doesn't dip in the middle. My feet feel much better after exercising. Overall very happy with my purchase. Only gave a 4 star because I've just received it so not sure how it will hold up over time but the quality is good so I'm thinking it'll be around for many years.

16 September 2026
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Reply from Rebound Fitness

Thank you for taking the time to share such detailed feedback! We’re thrilled to hear your rebounder arrived so quickly and that you’re already noticing the difference in stability, quality, and comfort compared with your previous rebounder.
We’re sorry to hear that two of the springs came loose during setup and that the included tool wasn’t as helpful as it should have been. We appreciate you pointing this out, as feedback like yours helps us identify where we can improve our setup instructions and accessories.
We’re especially glad that, despite the initial hiccup, you’re very happy with your rebounder and enjoying your workouts. We hope it continues to serve you well for many years to come! Thank you again for choosing us and for sharing your experience.

Rated 5 out of 5 stars

kindness and competence

7 September 2026
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Reply from Rebound Fitness

Hi Claudia, thank you for your 5 star review. Please remember that we're here to help should you have any further questions or concerns! service@rebound.fitness

Rated 5 out of 5 stars

Good quality product.

Good quality product.
Good for people with back issues.

14 September 2026
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Reply from Rebound Fitness

Hi Lilya, tank you for your 5 star review! We’re so glad to hear you’re happy with the quality of your rebounder and finding it comfortable for your workouts. We truly appreciate your support and hope you continue enjoying it!

Rated 5 out of 5 stars

I love my rebounder

I love my rebounder. The ordering and delivery process from the UK to Australia was seamless and the product is so sturdy and easy to put together with the stability bar. I’m loving bouncing whenever I need to and can highly recommend this product to anyone looking for a fun way to release stress and work out. Thanks team!

7 September 2026
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Reply from Rebound Fitness

Hi Hetal, thank you so much for the 5 star review and your lovely comments. Please remember that we're only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Not just great rebounders - top customer service too!

Not just great rebounders from Rebound Fitness - their customer service is ultra high quality too!
I needed a spare part for my Fit Bounce Pro, so emailed Rebound Fitness. I received a very helpful and positive reply the same day, from the very charming Liza, with requested spare part arriving a few days' later. In these frustrating times of automated everything, Rebound Fitness are a refreshing change - proper customer service from real people. Keep up the great work Rebound Fitness!

11 September 2026
Unprompted review
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Reply from Rebound Fitness

Hi Helen, thanks you so, so much for your lovely review and the additional feedback. We do pride ourselves on providing excellent customer service as well as great rebounders - so thanks again for your endorsement!

Rated 5 out of 5 stars

A very well built and sturdy rebounder…

A very well built and sturdy rebounder very good quality. I'm getting used to using it and have heard only good things about rebounding. Fast delivery and an excellent product. Many thanks.

29 June 2026
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Reply from Rebound Fitness

Hi Jo, thank you so much for your fantastic review of our rebounder and service. We hope you enjoy using it and if you have any questions about Rebounding, please don't hesitate to contact us.

Rated 5 out of 5 stars

Customer service is exceptional!

Customer service is exceptional!
The rebounder is very professional & high quality.

3 September 2026
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Reply from Rebound Fitness

Hi Amy, thank you for your amazing feedback. Happy bouncing and if you need anything from us then don't hesitate to get in touch.

Rated 5 out of 5 stars

The rebounder bar for my 40inch…

The rebounder bar for my 40inch rebounder fit perfectly. With the adjustable handle height is nicely done . The cushioned handle is comfortable. Happy with this product

10 September 2026
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Reply from Rebound Fitness

Hi Richard, we're please to hear that you're enjoying your stability bar. Happy bouncing!

Rated 3 out of 5 stars

I bought this to replace a worn out…

I bought this to replace a worn out rebounder that I bought for $100 many years ago. I never had issues with all the legs of my cheap rebounder hitting the floor, but I am struggling with this rebounder that I spent hundreds of dollars on. Leveling the legs feels like something that the company should be handling before they ship them.

14 September 2026
Unprompted review
Rebound Fitness logo

Reply from Rebound Fitness

Hi Nicole, we’re sorry to hear that you’re having trouble with the legs of your rebounder, especially after investing in a higher-priced replacement. We completely understand how frustrating it must be to experience this when your previous rebounder never had the same issue.
While minor levelling adjustments can sometimes be necessary due to differences in flooring, we understand your point that the rebounder should arrive as close to level as possible. We will be contacting you today to help you get this resolved. service@rebound.fitness

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