Michael was excellent allround , polite , very knowledgable and considering how bad the weather was this morning , he just got on and sorted the brakes on our Ford Smax. He cleaned up behind himself a... See more
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Arrived at home address in good time. I am fortunate to have a large communal residents only car park at rear of my house, but my cars positioning just forward out of my parking bay was sufficient for the two mechanics to work on. The service was performed fast & efficiently. Was about to offer both a coffee, but they had finished the service and informed me of needing new front discs &Pads sooner than later and would I like to have a quote nor realising that they also undertake such work. Quote on way via email. Would not hesitate in recommending this service to anyone who is time poor, or like me old and cannot be ars*d to take to a garage. 😉
Long time to wait but did a good job when he came and was very considerate.
Had RAC out to my home following a breakdown for a diagnostic, they advised of what work was needed. Booked in for them to come back next day to complete the work and car is back running again. Advice was given around the issue and other things that may need work in the near future. Both mechanics that attended were friendly and helpful.
Only thing I wasn't a fan of was having no rough idea when the mechanic would show up for the diagnostic service, even the text to advise they are on the way doesn't give a ball park figure.
Excellent service by Darren Slack , very efficient ,polite and explained everything that was done and needed doing. Will use the service again.
Mechanic arrived when I was told he would and installed my new battery quickly. He was friendly and efficient and I could not have asked for a better service.
jake came on time found the problem and arranged a repair
Dedicated and more professional individual who takes his job seriously and happy to work.
Work was carried out competently and politely by Shaun. Thanks.
The mechanics that did my service were amazing. Knowledgeable and kind. Helpful and amusing which made a usually dull experience enjoyable. Would highly recommend them anytime.
RAC conducted their work professionaly and was personal and polite.
Really co-operated with our needs - we have a sensory child and a sensory dog! Was polite and thorough!
Arrived 1st thing.. battery removed and replaced..set up with computer..all good... Nice Guy explained everything,...
I reported my breakdown at 11.20 in the morning and they said that they would be with me at 1.20. They kept moving the time back until they said that they would be coming to me at 2am. Obviously I couldn't stay up that late so I had to cancel and call again in the morning. The mechanic came out to see me and was very condescending, asked to speak to my parents and didn't explain anything very well to me. I am an adult and, although I am still quite young, I am the vehicle owner, I pay for the breakdown cover and insurance so he should speak to me about the problem with my car. He was vague about the issue and pushed me into booking for a person to come out and see me on Sunday to fix my car. He lead me to believe that this would completely fix my car.
On sunday, the man showed up and worked on my car and then came to tell me that the full service was done. I did not book a full service nor did I want one doing. He told me that he fixed half of the oil leak, but the other half would have to go to a garage to be fixed. This is also something that the first person left out.
I was charged £160 for a service on my car that I didnt want, only to find out that my car isn't even fixed.
I called my local garage to see if they could fit me in to get it fixed, and found that the work done during the service wasn't even needed since, in order to fix the oil leak the entire component would have to be replaced.
I feel that I have been scammed out of money and discriminated against since I am a young woman who was anxious to get my car fixed. I am cancelling with the RAC and moving to the AA, this entire experience has been ridiculous.
Very good communication before service. Matt did a thorough and full service whilst being friendly and polite.
An excellent experience.
rob fulford was very professional , clean and tidy . I would have no problem recommending him and the RAC for work to be carried out .
On 11/09/26 I had booked a full service to be carried out at my home. Slight lack of comunication and the email/text said we will contact you on 10/9/26 and advise ETA the next day. This did not happen and I had to sit at home most of the day awaiting mechanic. When he did arrive the service seems to have been carried out satisfactly (paid £243.20) and in the report he said I had an offside dipped beam headlight was not working. I asked if he could fix it and I was willing to pay extra to get it done but he said he could not.
The next day I was inundated with texts and emails advising their additional services so I completed an enquiry form for replacement of bulb and submitted it on line. No response so on Monday 14/9/26 I phoned contact number and when answered (10-15 Mins later) I asked about their mobile mechanic service and explained about circumstances (service etc). I was then given a quote to replace one headlight bulb at my home £180.65 !!!!
Needless to say I declined but have now had further emails and texts asking me to book a slot for the work to be done.
I asked if the fact that I am also an RAC breakdown member would make any difference and was told that I might get a 20% discount.
In conclusion I am going to a local garage for them to fit a £10'ish bulb at a low cost and wish I had booked car in for service with garage in the first place.
Very poor support from what I thought was a good company.
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