Masumi Headwear Reviews 

224
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Wonderful experience and fantastic products! I ordered two chemo sleep caps for Mum and accidentally entered the wrong shipping address. I spoke to a member of the team who was extremely helpful and r... See more

Rated 5 out of 5 stars

When I rang to place my order the customer service advisor was extremely helpful. I’m really pleased with my purchases and will definitely be ordering again

Rated 5 out of 5 stars

I absolutely love Masumi Headwear and couldn't recommend them more! The hats are beautiful, comfortable, and made with so much care. But what truly sets Masumi apart is their customer support. I r... See more

Rated 5 out of 5 stars

Ordered 3 items Friday afternoon knowing that 1 was out of stock and would follow "in a couple of weeks" with the other 2 expected Thursday. They arrived by Monday.... closely followed by the rema... See more

Company details

  1. Headwear Store

Information provided by various external sources

Here at Masumi headwear UK, we are all about helping people find their confidence. Through our amazing headwear we aim to empower people who may have experienced hair loss for any reason. We do this by helping people use our fashionable headwear as an outlet for regaining their confidence through style and by ensuring all our headscarves are designed meticulously, so that they are both comfortable, breathable and wearable in everyday life. Whether you are looking for any type of headwear for cancer suffers, funky chemo hats or headwear for hair loss we have a range of options for you! Plus, all our headscarves are designed with beautifully soft material and natural fibers, including our popular bamboo range. All our headscarves are designed to be extremely comfortable, durable and of course super stylish so that you can go wherever you want and do what you want with all the confidence and style you desire.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

224 reviews

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4.7

All reviews

(224)

22 reviews in the last 12 months

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Rated 5 out of 5 stars

Grateful

Living through chemotherapy is a challenge: it sets physical boundaries, and we may face losing our hair, which especially for women is not our finest moment. This comes in addition to the uncertainties of a full recovery associated with cancer.
In those difficult times, being able to feel both comfortable and fasionable, be it on tough days just to wander around the house, is priceless. Masumi headwear gets us there. Thanks so much!

20 October 2020
Unprompted review
Rated 5 out of 5 stars

Masumi helped me through chemotherapy hair loss

Masumi headwear is so soft and comfortable. I lived in their super comfortable sleep caps throughout my chemotherapy. I had previously purchased a similar cap off ebay but that went into the bin as it was scratchy to the scalp. Masumi's products are not cheap but my late father's mantra was always. "You get what you pay for... and the cheapest is always the dearest in the end". This is so true as I threw the cheap one away!
Masumi customer service is excellent... just like their products! I have also bought several of their sun caps which are just as soft and comfortable...and stylish.
I am now embarking on trying to find a suitable wig - and again their service is second to none when it comes to helping you. I highly recommend this company. They show real concern for their customers and have helped me cope with the problem of hair loss through chemotherapy.

22 September 2020
Unprompted review
Rated 5 out of 5 stars

I love the range

I love the range, so comfy and breathable. Would def recommend this company. The hats wash brilliantly and keeps the colour, no fading at all.

22 September 2020
Unprompted review
Rated 5 out of 5 stars

I recently purchased 3 different styles…

I recently purchased 3 different styles of headwear from Masumi for my mum who has alopecia and usually wears a wig. She has had an operation on her ear which prevented her from wearing her usual wigs. She was delighted with the purchase. She is wearing one every day, one for when she is in public and the hat when she goes out as it is still very sunny in the South of France. She feels confident with it and stylish even at 83! She chose Lola Sunwear Hat, Primrose and Yanna Styles. They were delivered promptly. I would certainly recommend Masumi Headwear the range is beautiful and washes well. The purchase was done in July 2020.

10 September 2020
Unprompted review
Rated 5 out of 5 stars

I don't know how I would have managed…

I don't know how I would have managed without my Masumi items during my hair loss period which was as a result of chemotherapy. Their sleep caps are so comfortable - I lived in them around the house and they stay put during the night. I have also bought hats which look very stylish are comfortable to wear when going out if you don't want to wear a wig. This week I have bought a wig from Masumi and the service was superfast. Their customer service is excellent and they really care about their customers. I have bought one chemo hat item off the internet but there was no comparison - Masumi is far superior.
Masumi is a company genuinely devoted to ladies who are going through a difficult time in their lives and I cannot praise them enough.

17 July 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service and beautiful…

Excellent service and beautiful headscarf’s! I ordered two headscarf’s for my mother. She’s unfortunately going through chemo/hair loss. I’m so pleased I found Masumi online. Excellent verity and gorgeous pieces to choose from. I definitely recommend.

13 July 2020
Unprompted review
Rated 5 out of 5 stars

Stylish & Comfy headwear :)

Stylish, comfy and pretty headwear. Great service and I received my order very soon. I bought 3 stylish headwear and very happy with it. I would recommend them 100%. Mr. Ali is very helpful and fantastic assisting my order. Well done.

11 June 2020
Unprompted review
Rated 5 out of 5 stars

They keep surprising me for the best

They keep surprising me. Just when I though their customer service could no get better. They do something to impress me.
Of course their products are gorgeous and the wigs look like real hair (I bought the synthetic hair) very soft and nice!

16 May 2020
Unprompted review
Rated 5 out of 5 stars

Excellent wig quality, amazingly natural look!

The customer service is excellent and very caring. The wig arrived quickly... excellent quality... the look amazingly natural and many people passed comments on the beautiful new hairstyle! Don't bother looking at other websites... shop here and you won't be disappointed!

11 May 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic purchase

Fantastic purchase, swift delivery directly to the person it was intended for with a lovely hand written card. Would not hesitate to use again or recommend

6 May 2020
Unprompted review

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