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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting that the jewelry is beautifully crafted, durable, and often waterproof, maintaining its appearance even after repeated wear. Many appreciate the stylish designs that complement various outfits and the fact that the jewelry does not cause skin irritation. The customer service and staff are frequently highlighted for being helpful, communicative, and responsive, ensuring a smooth experience from inquiry to resolution. Reviewers also commend the efficient and often quick delivery service, with items arriving well-packaged and as described. However, some customers also noted occasional issues with delivery times, with a few experiencing slow shipping. A small number of people were dissatisfied with receiving a broken necklace or a different piece than ordered. There were also isolated comments about the perceived quality of some items, with a few reviewers feeling that certain pieces looked cheap or like plastic, or that the gold color was darker than expected.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the jewelry's stunning appearance,... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the jewelry's stunning appearance,... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast... See more

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, kindness, and... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently describe the customer... See more

Based on these reviews

Rated 4 out of 5 stars

got a message from them asking if i wanna be an ambassador, i had to pay for shipping myself and the delivery was slow. other than that it was good quality i have showered multiple times with some pic... See more

Rated 4 out of 5 stars

Thank you for reaching out to me! I trusted the process and the items are super cute! One star is deducted for the packaging of the jewellery… i feel that it can be way better packaged as your items a... See more


Company details

  1. Jewelry Store
  2. Jeweler

Written by the company

Melery is a luxury jewelry brand that embodies timeless elegance, modern femininity, and refined craftsmanship. Each piece is thoughtfully designed to celebrate individuality, confidence, and beauty in its purest form. At Melery, we believe jewelry is more than an accessory — it's a statement, a memory, and a part of your story. Our collections blend classic artistry with contemporary style, offering sophisticated pieces that elevate both everyday moments and special occasions. We offer a seamless online shopping experience with secure ordering, fast processing, and reliable worldwide delivery. Wherever you are, your Melery piece will arrive with care, beautifully packaged and ready to be cherished. Melery is more than a brand — it's a destination for those who value elegance, authenticity, and effortless luxury.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

144 reviews

5-star
4-star
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1-star

Replied to 38% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

good

got a message from them asking if i wanna be an ambassador, i had to pay for shipping myself and the delivery was slow. other than that it was good quality i have showered multiple times with some pices and its still same condition!

19 March 2026
Rated 5 out of 5 stars

Customer service is top notch!

All interactions with the Melery team have been amazing! Customer service is top notch. The pieces I received are gorgeous, timeless and perfect for everyday wear.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

The best 🫶🏻


I had a great experience with Melery. The product quality is amazing and exactly as described. Fast shipping and excellent customer service. Highly recommend!✨

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely love this cherry necklace…

Absolutely love this cherry necklace and matching bangle 🍒✨ — they’re elegant, sparkly, and add such a cute yet classy touch to any outfit.
Lightweight, beautifully detailed, and perfect for everyday wear or special occasions—I’ve already gotten so many compliments!

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Melery Jewelry, all you have been waiting for and much more. 💞

I have been an Ambassador with Melery for a little while now. I have quite a few of the pieces and they are absolutely stunning. I do have to say I wish they would come out with some more silver products and maybe more men’s products like silver chains or dog tag styles. That’s the only thing I would change. Other than that they are very responsive in the questions you ask when you email them. They are just great with customer service type of stuff. I would never give them lower than 5 stars. The Jewelry has so many benefits and I will talk more about that in my videos and photos. Which will be on TikTok and Instagram, they gave me an opportunity to start a flexible job that I absolutely love to do. So put in the work and you won’t be disappointed. Thanks Melery. I can’t wait to start accomplishing what I came here for in the 1st place. 😊

19 January 2026
Rated 5 out of 5 stars

Great Quality & Fast Shipping

The jelewry is STUNNING!!!! And the quality is amazing also the pictures don’t do it justice on how beautiful it looks in person. Shipping was also fast I got my package in less than 2 weeks

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful jewelry and great quality

Beautiful jewelry and great quality

The jewelry looks even more stunning in person than in the photos. The details are delicate, the craftsmanship feels high‑quality, and each piece looks very elegant. Delivery was fast, and the packaging was neat and secure. I’m very satisfied and will definitely order again.

28 January 2026
Unprompted review

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