Rapid delivery of Gorilla Glue by next day and excellent communications. First time I've used this company but will definitely use them again. Good price, well packed and very helpful by email when I... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Communication was excellent with Nik and the product they sell (Briwax) can not be beat. Ordered from abroad and they were very diligent taking care of tariffs (grrr) customs and duty, etc so I only... See more
Company replied
Ordered online through Amazon and parcel arrived when they said but we were one short. Contacted them and the service from then onwards was exceptional. Communication, parcel received next day, coul... See more
Company replied
They sent me a ten metre LED rope light, but the last two metres were faulty! I informed Home Supplies Direct & they apologised & offered a 50% refund or replacement rope light. I wanted a replacemen... See more
Company replied
Company details
Written by the company
Online Sales Company Which Prides Itself With Quality Products, Fast Dispatch Times & Excellent Customer Services.
Contact info
Unit 7 Wadsworth Business Centre, 21 Wadsworth Road, UB6 7LQ, Greenford, United Kingdom
- 02089980118
- sales@homesuppliesdirect.com
- homesuppliesdirect.com
4.8
Excellent
81 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast international postage
Fast international postage, item exactly as described. Very happy
21 May 2026
Brilliant support from finding the Company to receiving the goods was Superb
The support from finding the Supplier to delivery of my Order of the actual goods was nothing less than FIVE STAR throughout. HIGHLY RECOMMEND + MANY THANKS. Feel sure I shall be back! Best wishes,
Patricia Greenwood
1 June 2026
Unprompted review
Everything throughout my transaction was Supportive, Excellent & Greatly Appreciated.
Everything about my transaction was helpful, supportive and very reassuring. My response to delivery of the ordered items was extremely positive/excellent. Hence I can recommend this Supplier without hesitation or reservation. All greatly appreciated—My sincere thanks, Patricia Greenwood
30 May 2026
Unprompted review
Reply from Home Supplies Direct ltd
Hi Patricia,
Thank you so much for your wonderful feedback.
We are really pleased to hear that your transaction was helpful, supportive, reassuring, and that you were happy with the delivery of your order. Your kind words and recommendation mean a lot to us.
We truly appreciate your support and hope to serve you again soon.
Good price and swift delivery.
28 April 2026
Reply from Home Supplies Direct ltd
Dear Peter Beever,
Thank you for your positive feedback.
We’re delighted to hear that you were happy with the price and our swift delivery service. Your support and kind words are greatly appreciated.
We look forward to serving you again in the future.
Kind regards,
Home Supplies Direct
Used multiple times now
Used multiple times now, always
easy and with reliable and fast delivery.
Just what I need.
17 April 2026
Reply from Home Supplies Direct ltd
Dear Philip Duesbury,
Thank you very much for your continued support and for sharing your feedback.
We’re delighted to hear that you’ve used our service multiple times and found the ordering process easy, with reliable and fast delivery. It’s great to know our products and service are meeting your expectations.
We truly appreciate your loyalty and look forward to serving you again in the future.
Kind regards,
Home Supplies Direct
Best price found for some ant bait
17 April 2026
Reply from Home Supplies Direct ltd
Dear AIs,
Thank you for your feedback and for taking the time to share your experience.
We’re really pleased to hear that you found a great price on the ant bait and hope the product is working well for you. Your support means a lot to us.
If you ever need any assistance or have any questions, please feel free to contact us anytime.
Kind regards,
Home Supplies Direct
Great experience
Great experience. No issue at all, quite fast delivery and happy with the product.
23 March 2026
Reply from Home Supplies Direct ltd
Hi Hugues,
Thank you for your kind feedback, we’re really glad you had a great experience and were happy with the fast delivery and product.
We appreciate your support and hope to serve you again soon!
Great selection and fast delivery
I found supplies that aren’t available in my country and delivery was quick even though we are on different continent. All supplies came well packaged and in great condition. Definitely recommend ordering with them.
13 March 2026
Reply from Home Supplies Direct ltd
Hi Irahann,
Thank you for your kind feedback, we’re really pleased you found the items you needed and that everything arrived quickly and in great condition.
We truly appreciate your recommendation and support!
They responded quickly to my question
They responded quickly to my question, and kindly corrected my mistake.
The product is excelent, but I needed their advice on how to use it.
They were very helpful.
I recomend them!
25 March 2026
Unprompted review
Reply from Home Supplies Direct ltd
Hi Peter,
Thank you for your kind feedback, we’re really glad we could help and that you’re happy with the product.
We appreciate your recommendation and support!
Reply from Home Supplies Direct ltd
Hi Gray,
Thank you for your feedback, we’re glad to hear your order arrived promptly and well packaged.
We appreciate your support!
Beautifully packed and fast…
Beautifully packed and fast international delivery for a well-priced and rare item.
24 February 2026
Reply from Home Supplies Direct ltd
Dear Deanna,
Thank you for your lovely feedback. We’re delighted to hear you were pleased with the secure packaging, fast international delivery, and pricing of your item. We truly appreciate your support and hope to serve you again soon.
Value for money on their products
Value for money on their products. Quickly recieved, which is perfect. Very helpful with great communication. Cheapest I’ve found for foam pads
2 March 2026
Unprompted review
Reply from Home Supplies Direct ltd
Dear T Scragg,
Thank you for your kind feedback. We’re glad to hear you found our products good value for money and that your order arrived quickly. It’s also great to know our team’s communication was helpful. We really appreciate your support and look forward to serving you again.
Great fast service with the goods well…
Great fast service with the goods well wrapped
18 February 2026
Reply from Home Supplies Direct ltd
Dear Mr Nigel,
Thank you for your kind feedback. We’re very pleased to hear you were happy with our fast service and that your goods arrived well wrapped. We truly appreciate your support and look forward to serving you again.
Product cheaper here than elsewhere
Product cheaper here than elsewhere. Delivered promptly.
7 February 2026
Reply from Home Supplies Direct ltd
Dear T Jackson,
Thank you for your great feedback. We're delighted you found our prices competitive and that your order was delivered promptly.
We really appreciate your support!
A great business to deal with
A great business to deal with. Very speedy dispatch and delivery. Arrived in perfect condition. Great product at a reasonable price. Would recommend.
8 February 2026
Reply from Home Supplies Direct ltd
Dear Chrissy,
Thank you for your wonderful feedback. We're so pleased you were happy with the speedy delivery and that everything arrived in perfect condition.
We truly appreciate your recommendation and support!
Beautiful products for a great price.
27 January 2026
Reply from Home Supplies Direct ltd
Dear Samantha,
Thank you for your kind words. We're delighted you loved the products and the value.
We appreciate your support!
Reply from Home Supplies Direct ltd
Hi Bernhard,
Thank you for your kind words! We’re glad you’re happy with our support and quick delivery. 🌟✈️
Australia Delivery
Ordered a discontinued item from Australia, impressively fast shipping, product as described & clear communication. Shipping & currency conversion fess were as expected.
25 January 2026
Reply from Home Supplies Direct ltd
Hi NIL,
Thank you for your wonderful review! We’re thrilled your order from Australia arrived quickly and met your expectations. We appreciate your support! 🌏
Reply from Home Supplies Direct ltd
Hi Eva,
Thank you for your feedback! We’re glad your order arrived quickly and hope you enjoy your purchase.
Great communication, excellent product!
Communication was excellent with Nik and the product they sell (Briwax) can not be beat. Ordered from abroad and they were very diligent taking care of tariffs (grrr) customs and duty, etc so I only had to make one payment, Any questions I had about the product even after delivery (!) were answered promptly and courteously. Nothing was too much trouble. Would highly recommend this company for great customer service and products.
30 January 2026
Unprompted review
Reply from Home Supplies Direct ltd
Thank you so much! We’re thrilled to hear you had a smooth experience, even with international shipping and customs. Really appreciate your kind words and recommendation!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.