Brewers Decorator Centres Reviews 13,679

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, extensive product knowledge, and friendly demeanor, often going above and beyond to assist. The products, particularly the paint, receive high marks for quality, coverage, and ease of use, with many consumers noting superior results compared to other brands. The ordering process is frequently described as easy and efficient, whether online or in-store, and the delivery service is highlighted for its speed, punctuality, and the pleasantness of the couriers. However, some customers experienced issues with the delivery of their orders, including dented products and spilled paint. A few people also mentioned long waiting times for service, even with click-and-collect orders, and occasional difficulties with staff locating their orders.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being helpful,... See more

Product

Customers consistently note positive experiences with product. Many reviewers praise the quality of the... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the quick and efficient... See more

Service

People report positive experiences with service, consistently praising the exceptional and first-class... See more

Order

Reviewers mention positive feedback about order. Customers consistently highlight the ease of placing orders... See more

Based on these reviews

Rated 5 out of 5 stars

I'm grateful for a quality paint supplier on my doorstep, but horrified at the cost of 5litres of Black shed paint. Sandolin made it - you sell it . £103 for the 5Ls .. what the hell is this cost for... See more

Company replied

Rated 5 out of 5 stars

During an insurance repair I was asked to choose a paint could for the lounge. Looking through the options we chose Crown Trade, Narrative. When the decorator opened the tin it was bright yellow, not... See more

Company replied

Rated 5 out of 5 stars

We wanted a water based satin white that did not dry to quickly and decided to give Brewers Albany paint a try, we were amazed with the results achieved. Coverage was excellent and it dried to a perfe... See more

Company replied

Rated 5 out of 5 stars

I came in on the 8th April to have some custom paint mixed to match an IKEA door. The lady that served me was amazing. I needed the paint that day, so didn't have time to get a tester and try at home.... See more

Company replied

Rated 5 out of 5 stars

I visited the Wisbech store yesterday and what an absolute joy! I had full attention by two lovely ladies, Kerry and Jolene. They were running around the store and ensured I left with all the correct... See more

Company replied

Rated 5 out of 5 stars

I never realised that the Dulux you get from Brewers is of a much higher quality than from DIY stores. I recommend Brewer's paint over the supposedly same paint as DIY centres.

Company replied

Rated 5 out of 5 stars

I have been using Brewers in Chelmsford for over 30 years. They are always helpful, efficient and pleasant. My last trip was complicated because it was the start of a new project and there was a long... See more

Company replied

Rated 5 out of 5 stars

Excellent value for money & next day delivery which was delivered on time and by a very happy courier ( which is rare) I was so impressed I ordered more items. Would definitely recommend an will be or... See more

Company replied

Rated 5 out of 5 stars

Website easy to use, item was shown to be in stock and available for collection or delivery. I opted for collection and received a Phone call within a couple of hours from Brewers to say my order was... See more

Company replied

Rated 5 out of 5 stars

The staff at the Frinton-on-Sea branch are brilliant. Always helpful, friendly, and will go the extra mile to find what you need, stock it quickly, and communicate throughout the process.

Company replied

Rated 5 out of 5 stars

I can’t praise Brewers enough. I’ve had an account with them for decades and have always found all the staff helpful, knowledgeable and always willing to go the extra mile. Possibly not the cheapest... See more

Company replied

Rated 5 out of 5 stars

Wisbech branch. My wife and I plus dog went into branch yesterday for some paint. Must say how friendly all the staff were. A young man by the name of Reese served us, he was both friendly and... See more

Company replied

Rated 5 out of 5 stars

Really appreciate the very quick and free delivery option as I live rurally and often need paint supplies at short notice. Fantastic stocks of everything for the budding DIYer and always some good off... See more

Company replied

Rated 5 out of 5 stars

I ordered paint and a member of staff telephoned me the following morning to clarify order. I received an email very soon after confirming my order was ready to collect. I was served by friendly and... See more

Company replied

Rated 5 out of 5 stars

I dont normally do reviews...but had to make a comment on Brewers. First class service, great products and kean pricing makes them my go to supplier for decorating products.

Company replied

Rated 5 out of 5 stars

Really good range of items for both professionals and DIYers, like myself, at decent prices. Staff there being so helpful too, not just with ease of collections and sales but practical advice offered,... See more

Company replied

Rated 5 out of 5 stars

I have never used them before but I had amazing customer service from Luke A. Easy to deal with, phone answered straight away, friendly and efficient in dealing with my issue. Order received early t... See more

Company replied

Rated 2 out of 5 stars

I never leave bad reviews but …. I ordered Earthborn Wall Glaze off their website only to receive an email saying it wasn’t in stock and I’d have to pay extra for them to order it! Why have it on your... See more

Company replied

Rated 5 out of 5 stars

Spring clean and garden tidy up, needed some ducksback silver copse fence paint and Brewers had the best price. Easy to order, great value for money, packaged safely and well and delivered by a frien... See more

Company replied

Rated 2 out of 5 stars

Ordered 3 Little Greene paint sample pots - when the arrived they were all smashed. The instructions were to go to my local store with any issues but I purposely ordered online because it is difficult... See more

Company replied

Rated 5 out of 5 stars

Easy to use website, great choice of quality products that can be hard to find at other retailers. Fast shipping all at a reasonable price.

Company replied

Rated 5 out of 5 stars

I was served by Andrew in Sevemnoaks Branch who suggested he could show more samples of stins at Tonbridge branch. I took him up on this and when we arrived there, he tried a number of different stai... See more

Company replied

Rated 5 out of 5 stars

Gentleman serving at your Bristol Filton branch realised how heavy my purchase was before I did, and carried it to the car without being asked.

Company replied

Rated 5 out of 5 stars

Staff very knowledgeable and helpful. Very good shopping experience and the paint I bought, Armstead Trade Contract Matt White, is good to use with excellent coverage.

Company replied

Rated 5 out of 5 stars

Easy ordering, timely product availability. Excellent service, and friendly and helpful staff at Alton, Under Richard's leadership. Always willing to advise on any problem and advise on suitable produ... See more

Company replied

Rated 5 out of 5 stars

Item I wanted was in stock in my local area. I was able to place an order and the item was ready to collect the next morning. I have never used Brewers before. The staff are excellent and very helpful... See more

Company replied

Rated 5 out of 5 stars

Easy to place orders. Shame it was delivery only on the product. Also when product arrived was dented and some of the paint had spilled around the lid Paint is very good quality and easy to use. Woul... See more

Company replied

Rated 5 out of 5 stars

I'd ordered 2 sanding blocks but wanted 4. Online said only had 2 in stock, when I asked at the store the very helpful customer agent found the other 2 on the shelf.

Company replied

Rated 5 out of 5 stars

Fantastic. Great selection of products and a great team that provided invaluable advice on a major DIY project. Thanks Brewers in Swindon and Abingdon, much appreciated.

Company replied

Rated 1 out of 5 stars

Went to mix some paint. 2 the same paint had different shade. Clearly visible. Another 2 colours were mixed wrong amounts I provided.

Company replied

Rated 5 out of 5 stars

Great quality masonry paint - forest green, which covered my garage in one coat. Quick delivery with updates too. Many thanks.

Company replied

Rated 5 out of 5 stars

I ordered some tinted masonry paint- it was delivered very quickly- well packed and at a competitive price

Company replied

Rated 5 out of 5 stars

A nice local company who supplied a very specific paint we needed which we couldn't find anywhere else

Company replied

Rated 5 out of 5 stars

Ordered online ,some very expensive paint my partner had her heart set on , and it was delivered very promptly.

Company replied

Rated 5 out of 5 stars

The members of staff go above and beyond. Their knowledge is valuable and they know their products. Another great thing is that they deliver to your job.

Company replied

Rated 5 out of 5 stars

Ordered materials were ready promptly, actually well before lead time quoted when ordering! Staff are always friendly and helpful, great at giving advice when requested.

Company replied

Rated 5 out of 5 stars

Always great service. Competitive prices and large range. Very local to us, so always get my paint from them.

Company replied

Rated 5 out of 5 stars

I ordered a pack of fine wire wool from Brewers to try and clean my shower screen. It was delivered as promised but sadly didn’t do the job I had hoped it would. I found another product called Pink di... See more

Company replied

Rated 4 out of 5 stars

There is still one item in my order yet to be delivered, but for the branded items that have arrived, the delivery was on time and the driver very helpful: he told me that the order was not yet comple... See more

Company replied

Rated 1 out of 5 stars

The Store manager Jim has no customer service skills and lacks any manors. I have had 4 separate experiences with Jim now and can not believe how rude he is and the lack of help towards a business tha... See more

Company replied

Rated 5 out of 5 stars

Good price on item purchased with quick, polite & efficient delivery service, would use again in the future

Company replied

Rated 5 out of 5 stars

My order was so easy to obtain and receive. Will definitely use this service again.

Company replied

Rated 5 out of 5 stars

Always go to Brewers for paint as the staff are very knowledgeable and helpful and they have a good range.

Company replied

Rated 5 out of 5 stars

Ordered the paint collected it a few hours later no problems at all. Staff are really lively and professional.

Company replied

Rated 5 out of 5 stars

Went to get a colour match for my grey beige wardrobes that I got from IKEA. The store is beautiful and the staff were very helpful and friendly.

Company replied

Rated 5 out of 5 stars

Brewers team at Lincoln is always great. Never issues with stock mismatch on website and the shop.

Company replied

Rated 5 out of 5 stars

Ordered a few times from Brewers - always quick turnaround, great delivery, perfect paint.

Company replied

Rated 5 out of 5 stars

Easy on line ordering and stock guidance. Pick up easy the following day. Overall very good.

Company replied

Rated 1 out of 5 stars

waited 21 minutes to be served just ignored one talking to a person the other went off and didn't come back the whole time i was there very poor service and interaction wont be going there again

Company replied

Rated 5 out of 5 stars

Prompt mix and supply of an 'old' Dulux Weathershield exterior gloss paint.

Company replied

Rated 5 out of 5 stars

Very easy to order online after help from staff at a brewers decorating centre in Laindon Essex

Company replied

Rated 2 out of 5 stars

I did a click and collect order and ended up standing around for 15mins before someone could serve me, then they did not know how to find the order. The idea I had of click andf collect was it would... See more

Company replied


Company details

  1. Paint Store
  2. Decoration and Interior Design Store
  3. Interior Designer
  4. Wallpaper Store

About Brewers Decorator Centres

Written by the company

funny GIF Trade Deals Paint Wallpaper Woodcare All Brands

Who are Brewers Decorator Centres?

Transform your space with Brewers, your go-to destination for top-tier paint, wallpaper, and woodcare supplies. With over a century of expertise, we cater to DIY enthusiasts, seasoned decorators, and contractors alike. Explore the finest brands across our network of 200+ stores and online.

Contact info


4.8

Excellent

TrustScore 5 out of 5

14K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Speedy efficient service

First paint order on Easter Monday pm arrived via FedEx Tuesday pm . . Second order of paint followed the same pattern - both orders arrived beautifully packed. Excellent service.

6 April 2026
Rated 5 out of 5 stars

Ordered paint samples

Ordered paint samples. Delivered quickly.

4 April 2026
Brewers Decorator Centres logo

Reply from Brewers Decorator Centres

We're happy to hear that your paint samples arrived quickly! Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

Top Service from Brewers!

A big thank you to Jacqui ant Brewers Help Centre and Graham at Brewers Morecambe for sorting out my delivery. Top service following poor service from Fedex who had claimed we had not been in to receive the goods. Not so truthful from Fedex as we had been in all day.

8 April 2026
Unprompted review
Brewers Decorator Centres logo

Reply from Brewers Decorator Centres

We're happy to hear that our team was able to resolve the delivery issue for you. We appreciate your positive feedback regarding their service. We are grateful for your review.

Rated 5 out of 5 stars

Amazing Service!

I would like to say a massive “thank you” to James. He is always so helpful and knowledgeable, and goes above and beyond, taking time to listen and give such good advice. He is a credit to Brewers. Wonderful service!

13 April 2026
Unprompted review
Brewers Decorator Centres logo

Reply from Brewers Decorator Centres

We're happy to hear that you had such a wonderful experience. We appreciate your kind words regarding the helpfulness and knowledge of our team member. Thank you for your positive feedback and for taking the time to share.

Rated 5 out of 5 stars

Mark was beyond helpful when I visited…

Mark was beyond helpful when I visited today. He offered me lots of advice and went above and beyond to make sure I understood the different options and prices. I didn't feel rushed or that I was being upselled to, either. He also helped carry four large paint tins out to my car, without having to be asked. A really positive experience.

15 April 2026
Unprompted review
Brewers Decorator Centres logo

Reply from Brewers Decorator Centres

We're happy to hear that your visit was a positive experience. It's great to know that our team member was helpful and provided excellent advice without making you feel rushed. We appreciate you mentioning the assistance you received. Thank you for your feedback.

Rated 5 out of 5 stars

Fantastic service & had a product not…

Fantastic service & had a product not readily available elsewhere

5 April 2026
Brewers Decorator Centres logo

Reply from Brewers Decorator Centres

We're happy to hear that you received fantastic service and found what you needed. Thank you for your positive feedback; we appreciate it.

Rated 1 out of 5 stars

Ordered some lining paper from the…

Ordered some lining paper from the Paintwell/brewers store in Sudbury. Been using brewers for over 10 years and never had a problem. Phoned Sudbury Monday morning to order lining paper for next day delivery as always, phoned them at 3:30 Tuesday to be told it hadn’t arrived and they don’t know when it will arrive. I then had to phone around and managed to phone it at Ipswich so rather than using my local store I then had a 16 mile round trip otherwise my job would have been delayed! I’ve since found Colchester has them in stock too so why didn’t Paintwell get them from the Colchester store? Sudbury brewers always would have done!! Looks like now I’ll be using Ipswich store!

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Wi haven’t used the paint yet but the…

Wi haven’t used the paint yet but the delivery was excellent, it was packed well and we are very happy to give them 5 stars.

2 April 2026
Brewers Decorator Centres logo

Reply from Brewers Decorator Centres

We're happy to hear that you received your paint quickly and in excellent condition! Thank you for the five-star rating; we appreciate your positive feedback very much.

Rated 5 out of 5 stars

Click & collect orders

I particularly choose this branch whwn ordering click & collect items. Because of the efficient way they process the orders every time.

10 March 2026
Brewers Decorator Centres logo

Reply from Brewers Decorator Centres

We're happy to hear that you consistently receive efficient service when using our click & collect option at this branch. We appreciate you taking the time to share your positive experience.

Rated 5 out of 5 stars

Brewers are the go to for decoraters

Brewers are the go to for anything other than the basic bog standard DIY store decorating supplies. The usual DIY outlets have much more restricted colour ranges . The 2.5 L tin of Zinsser allcoat cost £67 but it was much easier and quicker to apply, will last longer and protect better. Also it was immediately available in the required colour.

1 April 2026
Brewers Decorator Centres logo

Reply from Brewers Decorator Centres

We're happy to hear that you found what you needed with us! It's great to know the Zinsser Allcoat met your expectations for ease of use, protection, and color availability. Thank you for your positive feedback.

Rated 5 out of 5 stars

Excellent service very quick pickup…

Excellent service very quick pickup time, local friendly experience. Website easy to use, very happy to find little and green so locally

31 March 2026
Brewers Decorator Centres logo

Reply from Brewers Decorator Centres

We appreciate you taking the time to share your positive experience with our quick pickup time, user-friendly website, and local service. We're happy you found us!

Rated 5 out of 5 stars

Nice informed staff Clean and well…

Nice informed staff Clean and well layered out shop

4 April 2026
Brewers Decorator Centres logo

Reply from Brewers Decorator Centres

We're happy our informed staff and well-organised shop met your expectations. Thank you for your positive feedback; it means a lot to us.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look