Really simple and straightforward booking, delivery and collection process. We booked a Mega Bag to take the waste from our bathroom refurbishment. It easily swallowed up our old bath, shower door an... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Really good first time experience with this company. Bag purchased from local DIY store. Collection booked online. Driver arrived in 2-3 days and was a non-event even though we have more restricted ac... See more
Company replied
I have used several midi hippobags in the past. This time I needed the big one, for a bedroom refitting project. I chose to have a hipposkip instead of a conventional metal skip for two reasons: (1)... See more
Company replied
Never had an issue. The initial purchase and then collection of the bag is usually seamless. They don't give you an exact date, but they've generally arrived earlier than expected. The bag work... See more
Company replied
Company details
Information provided by various external sources
Trusted with rubbish removal for over 15 years. Services include HIPPOBAG, skip and Man & Van services.
Contact info
1000 Lakeside, PO6 3EN, PORTSMOUTH, United Kingdom
- 0333 9990999
- web.enquiries@hippowaste.co.uk
- hippowaste.co.uk
4.8
Excellent
23K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
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Really good service and fast I would…
Really good service and fast I would definitely recommend.
14 July 2026
Reply from HIPPO
Thank you for your fantastic review!
We're delighted to hear you were pleased with our fast service. We really appreciate your recommendation and are glad you had such a positive experience.
Thank you for choosing HIPPO!
Team HIPPO
Reply from HIPPO
Thank you for your review!
We're delighted to hear you found our service quick and easy. Providing a simple and efficient experience is exactly what we aim for.
Thank you for choosing HIPPO!
Team HIPPO
Redesigning my garden with a mountain…
Redesigning my garden with a mountain of garden waste to dispose of. The Hippo bag gave huge flexibility, it sat there for two weeks as slowly filled it up. Unlike a skip there was no time pressure. The best bit was when it was full of- I booked the collection on line and was waiting for the driver to turn up. Went outside and it had gone!!!!!! It was collected very quietly without fuss at 7.15am. Thoroughly recommend
21 July 2026
Reply from HIPPO
Thank you for your fantastic review!
We're delighted to hear our HIPPOBAG gave you the flexibility you needed while redesigning your garden, with no time pressure to fill it. It's great to know your collection was completed quickly and efficiently, and so smoothly that you barely noticed it had happened! We really appreciate your recommendation.
Thank you for choosing HIPPO!
Team HIPPO
Have used this service many times while…
Have used this service many times while having house and garden reservations and found the process to be a lot smoother and convenient using there bag system would highly recommend
21 July 2026
Reply from HIPPO
Thank you for your fantastic review!
We're delighted to hear you've chosen HIPPO many times for your house and garden renovations. It's great to know you find our bag system convenient and that it makes the whole process smoother. We really appreciate your recommendation and your continued support.
Team HIPPO
Hippo bag collection
I use hippo waste every time l refurbish a bathroom or need rubbish exposed of , and the service hippo provides is excellent, thank you.
21 July 2026
Reply from HIPPO
Thank you for your fantastic review!
We're delighted to hear you continue to choose HIPPO for your bathroom refurbishments and waste disposal needs. Your continued support means a great deal to us, and we're pleased to know you've consistently received excellent service.
Team HIPPO
Professional and Seamless Service
As before, the process is seamless from ordering online, to the arrival of the hippo bag. It has enabled us to be flexible with our project timescales within, whilst being prepared in advance, as we can confirm when ready for collection if any delays.
Collection was also seamless and our driver was very professional
21 July 2026
Reply from HIPPO
Thank you for your fantastic review!
We're delighted to hear you've had another seamless experience with HIPPO. It's great to know the flexibility of our HIPPOBAG helped with your project timescales, and that both the ordering process and collection went smoothly. We're also pleased to hear your driver was professional, and we'll be sure to pass on your kind feedback.
Thank you for choosing HIPPO!
Team HIPPO
Reply from HIPPO
Thank you for your review!
We're delighted to hear you found the whole process easy and clear. Providing a simple, hassle-free service is exactly what we aim for.
Thank you for choosing HIPPO!
Team HIPPO
HIPPO, a good company, full stop.
I found the Hippo company to be very efficient. When I first phoned up to arrange collection, the lady was friendly & helpful. It was only a few days after that - that the bag was collected. 10 out of 10 for all concerned.
20 July 2026
Reply from HIPPO
Thank you for your fantastic review!
We're delighted to hear you found our service efficient and that our customer service team was friendly and helpful when arranging your collection. It's great to know your HIPPOBAG was collected within just a few days, and we really appreciate your 10 out of 10 rating!
Thank you for choosing HIPPO!
Team HIPPO
All the information you need at the…
All the information you need at the touch of a button. Clearly stating what is accepted and what is not. So simple to order, with quick delivery and more than enough time allowed to add items for those like myself who tend to dither when deciding what to ditch. A smooth and fast collection made the whole process problem free. All in all a great service. 👍
13 July 2026
Reply from HIPPO
Thank you for your fantastic review!
We're delighted to hear your HIPPOBAG was delivered early and that your collection was completed so quickly. It's great to know everything went smoothly from delivery through to collection.
Thank you for choosing HIPPO!
Team HIPPO
Reply from HIPPO
Thank you for your fantastic review!
We're delighted to hear your HIPPOBAG was delivered early and that your collection was completed so quickly. It's great to know everything went smoothly from delivery through to collection.
Thank you for choosing HIPPO!
Team HIPPO
Excellent service
Excellent service. Ordered the bag on the Sunday arrived on the Tuesday.
Sent the message on a Thursday evening and they collected on the Monday morning. Will definitely use again. This must be about my 7th Hippo bag in total.
20 July 2026
Reply from HIPPO
Thank you for your fantastic review!
We're delighted to hear you've had another great experience with HIPPO. It's wonderful to know your bag arrived promptly, your collection was completed quickly, and that this is now your seventh HIPPOBAG! We really appreciate your continued support and look forward to helping you again in the future.
Thank you for choosing HIPPO!
Team HIPPO
It’s a good service i like the…
It’s a good service i like the recylcing part of it and why i use Hippwowaste. This is the second time of using them, but the pickup was way too long 8 days. Not great if you need the space to continue with work.
13 July 2026
Reply from HIPPO
Thank you for your review!
We're pleased to hear you've chosen HIPPO again and that you value our commitment to recycling.
We're sorry your collection took longer than expected. Our collection timeframe is an aim of five working days, but we appreciate that waiting eight days can be frustrating, especially when you're trying to continue with your work.
Thank you for choosing HIPPO.
Team HIPPO
Hippo garden waste bag
We had garden soil to get rid of and thought a skip would be too big so decided on Hippo.
You buy a bag, fill up and email them to pick up within 5 days. We needed more than one bag so went to Wickes and purchased another two.
It was very easy, quick and efficient service.
I would recommend them.
17 July 2026
Reply from HIPPO
Thank you for your fantastic review!
We're delighted to hear our HIPPOBAGs were the perfect solution for your garden waste. It's great to know you found the whole process easy, quick and efficient, and we really appreciate your recommendation.
Thank you for choosing HIPPO!
Team HIPPO
Very prompt service.
Very prompt service.
Hippo collected next day.
Easy to order & also booking collection
17 July 2026
Reply from HIPPO
Thank you for your fantastic review!
We're delighted to hear you found our service easy to use and that your HIPPOBAG was collected the very next day. It's great to know everything went smoothly from ordering through to collection.
Thank you for choosing HIPPO!
Team HIPPO
Purchased the XL bag from B & Q 3…
Purchased the XL bag from B & Q 3 months ago, it’s been such a relief knowing there is no pressure or extra charges for length of time, we are sorting our garden which has taken time. I went online and requested collection, hey presto gone in 2 days of request! Getting another for a house clear!
14 July 2026
Reply from HIPPO
Thank you for your fantastic review!
We're delighted to hear you found the flexibility of the HIPPOBAG so helpful while clearing your garden. It's great to know your collection was completed within two days of your request, and we look forward to helping with your upcoming house clearance.
Thank you for choosing HIPPO!
Team HIPPO
Very easy to organise the bag and…
Very easy to organise the bag and collection of waste.
The company didn't give us a text the day before to say they were collecting as they said they would.
17 July 2026
Reply from HIPPO
Thank you for your review!
We're delighted to hear you found it easy to arrange your HIPPOBAG and collection.
We also appreciate your feedback regarding the collection notification. We're sorry you didn't receive the text message as expected, and we'll share your comments with the relevant team as we continue to improve our service.
Thank you for choosing HIPPO!
Team HIPPO
Reply from HIPPO
Thank you for your review!
We're delighted to hear everything went smoothly and that you found our service quick and hassle-free.
Thank you for choosing HIPPO!
Team HIPPO
A Quick and Easy solution
From ordering my bag to collection it was very easy. I filled my bag and it was picked up 48 hours later. I will definitely be using the services of HIPPO again
15 July 2026
Reply from HIPPO
Thank you for your fantastic review!
We're delighted to hear you found the whole process quick and easy, from ordering your HIPPOBAG through to collection. It's great to know your bag was collected within 48 hours, and we look forward to helping you again in the future.
Thank you for choosing HIPPO!
Team HIPPO
REALLY good service.
To start with, the bag always turns up within a couple of days of ordering. As to collection - SO easy and straightforward. Just request collection online, the truck turns up within the five working days, never any issues, the driver is always polite, helpful and pleasant. Altogether a REALLY good service - which I've used several times and will continue to use....
16 July 2026
Reply from HIPPO
Thank you for your fantastic review!
We're delighted to hear you've had such consistently positive experiences with HIPPO. It's great to know our delivery and collection service has always been easy, reliable and hassle-free, and that our drivers continue to provide friendly and helpful service.
Thank you for your continued support and for choosing HIPPO!
Team HIPPO
Great service...
Easy to order the initial service. The bag turn up after just a few days. Having six months to fill it and collect it was a blessing as I don't get much free time to do what I have to do. Once filled, we ordered the collection that came five days later. All good. The only thing If probably say is that it's a little expensive.
17 July 2026
Reply from HIPPO
Thank you for your fantastic review!
We're delighted to hear you found our service easy to use, from ordering your HIPPOBAG through to collection. It's great to know the six-month filling period gave you the flexibility you needed, and that your collection was completed within five days.
Team HIPPO
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