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Litta™ - Waste Removal Service Reviews 21,250

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency and ease, from the initial booking process to the actual collection. Many highlight the professionalism and friendliness of the staff, noting their helpfulness and polite demeanor. The booking experience is frequently described as straightforward, with many appreciating the clear pricing and convenient scheduling options, including same-day and next-day collections. However, some customers also noted issues with the tracking system, mentioning it sometimes didn't work or only activated when the driver was already at their location. A few reviewers were dissatisfied with the staffing for collections, specifically when only one person arrived for a job that required two, leading to customers having to assist. There were also occasional reports of incomplete collections or delays in service.

What people talk about most

Service

Customers consistently note positive experiences with service. Many reviewers praise the quick, efficient,... See more

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, efficiency, and... See more

Booking process

People report positive experiences with the booking process, finding it easy, quick, and straightforward.... See more

Delivery service

Customers had positive experiences with delivery services. Many reviewers praised the efficiency and... See more

Price

Consumers generally find the pricing to be positive, with many highlighting competitive and realistic rates.... See more

Based on these reviews

Rated 5 out of 5 stars

booked at 5am for a same day AM collection, and pickup occured at 12.30. great booking experience, got a 45 minutes warning for the arrivale. Once the transporter arrived, we were done in 10 minutes.... See more

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Rated 5 out of 5 stars

Everything about this process felt effortless and easy- from getting a quote and booking through to payment and team coming over. I felt well taken care of in terms of support and assistance I’ve rece... See more

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Rated 5 out of 5 stars

So easy to arrange a pick up. I phoned on Sunday afternoon and the driver arrived Monday lunchtime. A quick, courteous and efficient service from both the booking staff and the driver. Will always u... See more

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Rated 5 out of 5 stars

2nd time using this firm and probably will do again in the future! The job was originally going to be for a week from now, but when they said they could do it today I changed my plans to accommodate t... See more

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Rated 2 out of 5 stars

Used to clear some items including a bed and two mattresses from my mother’s flat. They only sent one man! My partner had to help carry the bed etc down two flights of stairs to the van . They were ve... See more

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Rated 5 out of 5 stars

The operative who came was charming: on time, polite, careful and respectful of our home. He was alone, whereas we had requested a two-man removal, which was worrying because our sofa was quite heavy;... See more

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Rated 5 out of 5 stars

Quick and effective.. guys who came to remove the rubbish had great communication and left area nice and clean couldn’t ask for a better service and will use again for any future removals and pricing... See more

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Rated 5 out of 5 stars

Made a few different quote online regarding the waste I had to get rid of from my garage. The logistic was easy and straightforward, the most realistic price and no bad surprises at the end. The crew... See more

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Rated 5 out of 5 stars

Booked LITTA to remove and dispose of a chair. Arranging a time slot online was simple, and they kept me informed about when the van would arrive. The removers were very efficient and friendly, and go... See more

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Rated 5 out of 5 stars

I have used Litta several times this year for house decuttler from garden waste to house hold wastes. Their service is very Good and Professional. No hidden cost. Today things were handled by Cornor.... See more

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Rated 5 out of 5 stars

No matter how big or small, furniture removal, or moving home. Emptying the garage of all those cardboard boxes. They can be booked easily, paid in advance, and job done. Never let me down.

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Rated 5 out of 5 stars

Very easy to book online with transparent pricing and 7 days a week pick up. Good communication on when pick up will occur and the 2 gentlemen were friendly, courteous and professional. I liked the re... See more

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Rated 5 out of 5 stars

Booking was easy, they were friendly and picked the bath and rubbish up quickly - the only thing that can be improved was the tracking/notice- as I only was messaged and the tracking only came on when... See more

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Rated 5 out of 5 stars

Quick, honest (some aren"t), got the job done. I didn't observe this because I was in hospitalbut my neighbour said they did a good job, and I had space for a sofa bed so I could sleep daownstairs whe... See more

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Rated 5 out of 5 stars

Amazing service, as always. Being able to track the driver in real time was so useful as he arrived, then within the blink of an eye, my old sofa and coffee table were out of my hair and onto his van... See more

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Rated 5 out of 5 stars

Excellent company, gave a fair quotation via WhatsApp and even arranged for a further collection at no expense as the driver couldn't fit the remaining load. The drivers were very friendly too and cus... See more

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Rated 5 out of 5 stars

I had a lot of cardboard that I needed moving ASAP and looked up some firms online. Litta were able to give me a fair price and were able to offer me collection the next day. I was able to track progr... See more

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Rated 5 out of 5 stars

Arrived on time, got straight on with the job in a tidy timely manner and were polite whilst at it. Would definitely recommend. Easy to organise and loved the tracking which was accurate.

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Rated 5 out of 5 stars

I found the service easy to use and very efficient. Booking was simple and quick through their online platform, where I could choose the type of waste and select a convenient collection time. The team... See more

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Rated 5 out of 5 stars

Great service to get rid of bulky rubbish that’s no longer useful to me, no need to clutter anyone else’s path, knowing it can get recycled again.

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Rated 5 out of 5 stars

Booking staff and collectors were courteous and efficient Litta's booking system ensures that the crews know in advance what is to be collected. The site was left clean and tidy.

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Rated 5 out of 5 stars

Excellent service all round. Received a call within an hour of submitting my quote request. It was all very easy. Matthew was great on the call - not pushy and gave me the best quote by far. Collectio... See more

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Rated 5 out of 5 stars

This is the 2nd time I've used litta and they have been amazing on both occasions. Can't rate them highly enough. The guys who took the rubbish on both occasions were absolutely lovely and it took no... See more

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Rated 5 out of 5 stars

This is my 3rd time using Litta and they have been reliable and the office team are very polite and efficient. My go to waste management company. Very happy to recommend this excellent service.

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Rated 5 out of 5 stars

The 2 men were polite & efficient, sent text when 2 minutes away from my home to let me know on way. Turned up within that 2 minutes & made a difficult to manoeuvre & heavy settee look easy.

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Rated 5 out of 5 stars

Booking was easy, rapid response to a Whatsapp enquiry. The driver showed up within half an hour from booking, politely cleared out and left. Overall very happy with the service.

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Rated 5 out of 5 stars

Easy to book online, and waste is collected reliably at the time arranged. I have used Litta several times over the past couple of years, and will continue to do so

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Rated 5 out of 5 stars

Excellent, prompt service. Provided details of when they were on their way & I was able to track their progress via a link they’d provided. Would definitely recommend.

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Rated 5 out of 5 stars

Very efficient service, drive arrived exactly on time. Cheaper than other house clearance companies who quoted. Would certainly use again.

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Rated 5 out of 5 stars

Really easy to get a quote, felt confident that waste would be disposed of appropriately. Text and driver tracking 30 mins before they arrived worked well. Would use again.

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Rated 5 out of 5 stars

Services well set out and easy to make appropriate choice. Timely follow up confirming appointment. Kept informed throughout and the people who arrived were delightful.

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Rated 5 out of 5 stars

Very straightforward Booking system. Excellent tracking system which shows the progress of the van during its journey to the job. I would recommend this company very highly

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Rated 5 out of 5 stars

Just posted a review, would definitely use and recommend them again. Polite efficient friendly and job done in no time with just 1 person

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Rated 5 out of 5 stars

Great service. Booked same day pick-up, arrived within 2 hours. V good tech platform with driver tracking. Would recommend!

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Rated 1 out of 5 stars

Booked a full house clearance to he completed by 11am. They came at half 10. Had finished only half the job by the end of the day. Told me they'd be back tomorrow morning, they weren't. They sent on... See more

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Rated 5 out of 5 stars

Unlike other companies, arrived when they said they would. Nothing was a problem. Polite, efficient and organised. In two words..... Londons Best!

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Rated 5 out of 5 stars

Quick and easy. The option to narrow the timeframe of their arrival was greyed out, which would've been great. They arrived in a reasonable time despite the 10-hour window

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Rated 5 out of 5 stars

Available to do a collection really quickly.... not 3 weeks like my local services! Great guys who did the collection, really friendly and efficient.

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Rated 1 out of 5 stars

Scheduled something a week and half out, confirmed over the phone for a time during this no alarms were raised. And less than 24 hours our they cancel on me citing no vehicles available they claim to... See more

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Rated 5 out of 5 stars

Personnel were efficient and polite, moving the sofa in a tight space could have been tricky but managed with no fuss or drama.Good job

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Rated 5 out of 5 stars

We booked a same day collection after being let down by a different organisation and having never used LITTA I was skeptical about whether they would but I was glad to be proven wrong. The item was co... See more

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Rated 5 out of 5 stars

Easy to understand and to book. App & website both work well. Great price. Driver tracking link really helps with having load ready for collection. Every member of staff has been friendly and helpful.... See more

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Rated 5 out of 5 stars

Came next day to remove the rubbish, really good communication and was super easy book. Came in out within 10 mins, definitely recommend thank you :)

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Rated 5 out of 5 stars

Booked at 11:00am, collected by 6:00pm. Greenwich Council missed pick up and then next available slot 4 weeks away !!

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Rated 5 out of 5 stars

Amazing company!! My mum was really concerned about her build up of waste in her back garden and since she’s not mobile enough physically to get rid of the waste herself-LITTA did a wonderful j... See more

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Rated 5 out of 5 stars

The company offered me plenty of dates to choose from. Very efficient and the collection perfect. Have used this company before and will again.

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Rated 5 out of 5 stars

Easy to book the rubbish collection. Helpful to have a fixed rate. Driver was very friendly and helpful. Already recommended them to a friend, will use them again.

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Rated 5 out of 5 stars

The booking and collection are both very good, just a bit pricey if you want to remove the items on the same day.

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Rated 5 out of 5 stars

It's was easy to book.. excellent value for money..they came on time..they were very helpful polite and friendly and cleaned up everything the garden was clean and tidy again..I would recommend them t... See more

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Rated 1 out of 5 stars

This company were an absolute nightmare, they charge extra £12 for a time slot from 8am-6pm. Did not even show up until 6.37pm, and I could not not get in touch with anyone to find out what was going... See more

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Rated 5 out of 5 stars

Very helpful service, accurate and fast in times of need. Can only recommend. Thanks a million 👍

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Rated 4 out of 5 stars

The experience of getting the quote and paying was smooth. There was a minor hiccup which resulted in me getting a call from Bertie. Once i provided a further description of the rubbish he sche... See more

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Rated 4 out of 5 stars

Really easy to book, tracker functionality didn’t work though but that didn’t matter as the guys turned up and took everything away and cleared up any scraps of mess

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Company details

  1. Garbage Collection Service
  2. House Clearance Service
  3. Waste Management Service

Written by the company

Litta™ is the UK's fastest growing waste removal company and operates throughout the UK. Our on demand service and allows you to book a same day rubbish removal, or bulky item clearance in a few clicks. You can pay using Apple Pay or call our team to make a booking over the phone. Our service is fully guaranteed with the use of local approved licensed waste carriers to clear your rubbish. You can visit our website at litta.co.uk or email any enquiries to hi@litta.co.uk

Same Day Rubbish Removal in London

Written by the company

Get an Online Quote in 60 Seconds

Environment Agency Approved

Litta reduces illegal flytipping & increases reuse and recycle

Litta reduces illegal flytipping & increases reuse and recycle
Litta is fully Licensed. When using Litta you can be sure all our suppliers will act ethically and recycle as much of your waste as possible. Together, we can reduce illegal flytipping

Contact info

4.9

Excellent

TrustScore 5 out of 5

21K reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Highly Recommend!!

The service was excellent from start to finish. Booking was simple and straightforward, the collection happened right on time, and the team worked efficiently throughout. Overall, it was a great experience, and I would definitely use them again.

17 March 2026
Litta™ - Waste Removal Service logo

Reply from Litta™ - Waste Removal Service

Thanks so much for your kind words, Mark! We're thrilled to hear that the entire process was smooth and efficient for you. It's wonderful to know our team made a positive impression from booking to collection. We look forward to assisting you again in the future.

Kind regards, Kira from LITTA 💚

Rated 5 out of 5 stars

Quick serviceGreat service

Quick service. Nice guys that collected.
Kept well informed.
Will be using again

24 March 2026
Litta™ - Waste Removal Service logo

Reply from Litta™ - Waste Removal Service

Thanks so much for your wonderful review, Barry! We're delighted to hear you found our team friendly and appreciated the timely updates. It means a lot that you'll choose us again for your waste removal needs. Looking forward to helping you in the future.

Kind regards, Jade from LITTA 💚

Rated 5 out of 5 stars

The procedure is quite straightforward…

The procedure is quite straightforward and without any problems till the end.

24 March 2026
Litta™ - Waste Removal Service logo

Reply from Litta™ - Waste Removal Service

Thank you for taking the time to leave your positive feedback! We're glad to hear that the process was straightforward and went smoothly from start to finish. It’s wonderful to know we could provide a hassle-free experience for you. We look forward to assisting you again whenever you need us.

Kind regards, Kira from LITTA 💚

Rated 5 out of 5 stars

A professional and friendly service

Very easy to book and a professional service. Reasonable rates for removal of bulky waste with optional extra to have a more specific collection window. I particularly liked the driver tracking feature which meant I could prepare for their arrival

24 March 2026
Litta™ - Waste Removal Service logo

Reply from Litta™ - Waste Removal Service

Thank you for your fantastic 5-star review, Ali! We're glad to hear that the booking process was straightforward and that you found our driver tracking feature helpful. It's great to know our team provided a professional service at a reasonable rate. We appreciate you taking the time to share your experience and look forward to assisting you again in the future.

Kind regards, Nina from LITTA 💚

Rated 5 out of 5 stars

Excellent experience

Excellent experience, happy to recommend this company, will keep contact details for future use. Arrived within an hour of booking, driver was extremely nice, polite and helpful and the whole experience exceeded expectations, well done.

24 March 2026
Unprompted review
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Reply from Litta™ - Waste Removal Service

Thanks for your kind words, Tamara! We’re thrilled to hear that our team exceeded your expectations and that the service was prompt and friendly. It means a lot to us that you’d recommend LITTA and keep us in mind for the future. Looking forward to assisting you again whenever you need us.

Kind regards, Ella from LITTA 💚

Rated 5 out of 5 stars

Really quick and efficient service and…

Really quick and efficient service and a very professional And polite driver. Very satisfied

24 March 2026
Litta™ - Waste Removal Service logo

Reply from Litta™ - Waste Removal Service

Thanks for your fantastic review, Johnny! It’s wonderful to hear our driver made a positive impression with their professionalism and courtesy. We’re thrilled you found the service quick and efficient. Your satisfaction means a lot to us, and we look forward to assisting you again in the future.

Kind regards, Ella from LITTA 💚

Rated 5 out of 5 stars

Very efficient.

Very efficient.

24 March 2026
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Reply from Litta™ - Waste Removal Service

Thanks so much for your kind words, Carol! We’re thrilled to hear you found our service efficient. It means a lot to the team at LITTA to know we made things easy for you. Looking forward to assisting you again in the future.

Kind regards, Jade from LITTA 💚

Rated 5 out of 5 stars

Efficient removals - organised and polite removal men.

I have used Litta for furniture removals so far and found them to be very organised with polite and efficient removal men. A convenient and fast collection.

23 March 2026
Unprompted review
Litta™ - Waste Removal Service logo

Reply from Litta™ - Waste Removal Service

Thank you for your kind words, Angela! We're delighted to hear that our team was organised and efficient during your furniture removals. It's great to know the collection was convenient and speedy for you. We truly appreciate you taking the time to share your experience.

Kind regards, Jade from LITTA 💚

Rated 5 out of 5 stars

Good work

Arrived early in day. Quick removal. No issues. Thank you

24 March 2026
Litta™ - Waste Removal Service logo

Reply from Litta™ - Waste Removal Service

Thank you for your kind words! We’re thrilled to hear our team arrived promptly and made the removal process swift and hassle-free. It’s great to know everything went smoothly for you. We appreciate you taking the time to share your experience.

Kind regards, Amelia from LITTA 💚

Rated 5 out of 5 stars

Excellent service

Excellent service , very efficient!

24 March 2026
Litta™ - Waste Removal Service logo

Reply from Litta™ - Waste Removal Service

Thank you for your fantastic 5-star review, Mr Plant! We're thrilled to hear you found our service efficient and up to your expectations. Your kind words are truly motivating for the entire LITTA team. We look forward to assisting you again in the future.

Kind regards, Kira from LITTA 💚

Rated 5 out of 5 stars

Simple process

It was easy and taken care of early in the day. Team was efficient and clean up was great.

24 March 2026
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Reply from Litta™ - Waste Removal Service

Hi Leah, thanks so much for your fantastic 5-star review! We're really glad to hear that our team was efficient and that the cleanup met your expectations. It means a lot to us that the process was easy and timely for you. Looking forward to assisting you again in the future. Kind regards, Jade from LITTA 💚

Rated 5 out of 5 stars

Efficient !

Efficient !

24 March 2026
Litta™ - Waste Removal Service logo

Reply from Litta™ - Waste Removal Service

Hi Charlotte,

Thank you for your fantastic 5-star review! We’re thrilled to hear you found our service efficient. It means a lot to us to know we could deliver just what you needed. We look forward to assisting you again whenever you need.

Kind regards, Toby from LITTA 💚

Rated 5 out of 5 stars

Quick and experienced the Litta team…

Quick and experienced the Litta team were very efficient and removed my large 3 seater sofa with expertise.
Polite and cheerful ,no trouble at all.Very happy.

20 March 2026
Litta™ - Waste Removal Service logo

Reply from Litta™ - Waste Removal Service

Thank you so much for your fantastic review, John! We’re thrilled to hear our team handled your sofa removal efficiently and with care. It’s great to know you found them polite and cheerful throughout the process. Your kind words really motivate us to keep delivering top service.

Kind regards, Kira from LITTA 💚

Rated 5 out of 5 stars

Absolutely brilliant

2nd time using. Both times extremely easy, professional crew. Today awkward sofa but managed to get out quickly and with care

23 March 2026
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Reply from Litta™ - Waste Removal Service

Hi Paul, thank you for taking the time to leave such a fantastic review! We’re thrilled to hear our team made the sofa removal hassle-free and handled everything with care. It’s great to have you back as a returning customer, and we look forward to assisting you again in the future. Kind regards, Jade from LITTA 💚

Rated 5 out of 5 stars

On time

On time , no fuss , respectful of the property, effective.

23 March 2026
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Reply from Litta™ - Waste Removal Service

Thank you for your kind words, Ranjan! We’re thrilled to hear our team was punctual, respectful, and efficient during your service. It means a lot to us that you took the time to share your experience. We look forward to assisting you again in the future.

Kind regards, Jade from LITTA 💚

Rated 5 out of 5 stars

Amazing service.

This was my first time using LITTA and it won’t be my last. Staff arrived in good time and got to clearing my flat straight away. Really helpful and ever so friendly - I would highly recommend.

23 March 2026
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Reply from Litta™ - Waste Removal Service

Thanks for your wonderful review, Tez! It’s fantastic to hear our team arrived promptly and made the clearance process easy and friendly for you. We truly appreciate your recommendation and can’t wait to assist you again in the future.

Kind regards, Jade from LITTA 💚

Rated 5 out of 5 stars

Professional job

Removal of 3 furniture items done quickly and efficiently. Would definitely use again. 2 man team were very nice and friendly.

23 March 2026
Unprompted review
Litta™ - Waste Removal Service logo

Reply from Litta™ - Waste Removal Service

Thank you so much for your kind words, Mrs Bridgette Birkett! We’re thrilled to hear our two-man team was friendly and that the removal was quick and efficient. It means a lot to us that you’d choose to use our service again. We look forward to helping you in the future.

Kind regards, Jade from LITTA 💚

Rated 5 out of 5 stars

Very professional and courteous…

Very professional and courteous collection

23 March 2026
Litta™ - Waste Removal Service logo

Reply from Litta™ - Waste Removal Service

Thank you for your kind words, Philip! We're thrilled to hear you found our collection service professional and courteous. It means a lot to us that we could provide a positive experience. We look forward to assisting you again in the future.

Kind regards, Jade from LITTA 💚

Rated 5 out of 5 stars

Professional

Professional, quick and pleasant

23 March 2026
Litta™ - Waste Removal Service logo

Reply from Litta™ - Waste Removal Service

Thank you for leaving such a positive review! We're thrilled to hear you found our service professional, quick, and pleasant. Your kind words really motivate our team to keep delivering the best experience possible. We look forward to assisting you again in the future.

Kind regards, Jade from LITTA 💚

Rated 5 out of 5 stars

Furniture removal

They were patient with me as I kept adding and removing items from my clearance list. Their quote was excellent and ordering was easy.

The two delivery drivers who came to fulfill the job were punctual, polite, friendly, kind, professional and helpful. I was truly blown away. Such nice guys and got the job done so quickly.

It's rare these days that a company's standards are this high from start to finish. They were flawless.

I can't praise them enough. Highly recommended.

23 March 2026
Unprompted review

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