Harvey Norman Ireland Reviews 

44,486
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 9,347 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff for their incredible patience, helpfulness, and expert guidance during in-store visits and consultations. Consumers consistently state that the delivery teams are exceptionally efficient, professional, polite, and careful when assembling furniture inside homes. However, some customers also noted occasional delivery delays, unexpected scheduling issues, and stock availability problems when placing online orders. A few people experienced frustrating waiting times at collection points, communication hurdles, or uncollected packaging left behind after deliveries. Some reviewers also mentioned receiving damaged products or encountering technical flaws with specific items purchased.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently praising the helpfulness and efficiency of... See more

Staff

Reviewers highlight positive aspects of staff, describing them as extremely helpful, knowledgeable, and... See more

Product

Customers consistently note ambiguous experiences with product, highlighting both satisfaction and... See more

Service

Customers had positive experiences with service, often highlighting the knowledgeable and helpful staff... See more

Order

Users describe ambiguous interactions with order, reflecting a stark contrast in customer experiences. While... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from suresh at Harvey Norman tallght ⭐⭐⭐⭐⭐ I was assisted by suresh and could not be happier with the experience. He was extremely patient, took plenty of time to explain ever... See more

Company replied

Rated 5 out of 5 stars

I went to your store last Sunday morning to buy dining chairs.i had been before but could not make the right decision , A lovely person by the name of Angel assisted me . She could not have being a m... See more

Company replied

Rated 5 out of 5 stars

Daniel and Adam were absolutely brilliant on delivery, they went above and beyond to get a large fridge and a washing machine up the 3 flights of stairs in our house. Most people would have refused, b... See more

Company replied

Rated 5 out of 5 stars

David and Thato delivered our dining set from Harvey Norman today and you couldn't get nicer lads. They were very quick and efficient and put everything together nicely and even cleared away all the r... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Home Goods Store
  6. Washer and Dryer Store

About Harvey Norman Ireland

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info


4.3

Excellent

TrustScore 4.5 out of 5

44K reviews

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4.3

All reviews

(44,486)

8,901 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Milos was super helpful!

Milos was super helpful!

1 August 2026
Unprompted review
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

Hi Sarah,

We are delighted to hear that our service was super helpful to you. Thank you for taking the time to share your positive feedback with us.

Kind Regards,
Kevin

Rated 4 out of 5 stars

Online...

Online.... straightforward.

24 July 2026
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

Hi Breda,

Thank you for taking the time to leave this review. We are delighted to hear about your experience with our service.

Kind Regards,
Kevin

Rated 5 out of 5 stars

We had a great experience

We had a great experience. The seller Bibin was very helpful in advising us the best computers for our needs. He looked precisely at which ones were best for the programmes I use. He was also very patient for we were hesitating between a few. We're very happy in the end with the computer we bought and we'll come back to Harvey Norman.

1 August 2026
Unprompted review
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

Hi Lea,

We're delighted to hear you had such a great experience. It's wonderful to know our team member was helpful and patient in assisting you to find the best computer for your needs. We appreciate your kind words and look forward to your next visit.

Kind Regards,
Kevin

Rated 5 out of 5 stars

I went in for a printer and Abu was so…

I went in for a printer and Abu was so very helpful, informative and friendly. I was greeted with a smile and was in and out in a few minutes. I'd definitely recommend. Its so refreshing to receive friendly helpful service, it's not very common nowadays to be helped with a smile. Thank you so much Abu!!!

1 August 2026
Unprompted review
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

Hi Emma,

We are delighted to hear about your positive experience with our team member. It's wonderful that they were so helpful, informative, and friendly, and that you received such refreshing service. We appreciate your kind words!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Great service

Abu was very knowledgeable and very helpful. He was friendly and patient.

1 August 2026
Unprompted review
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

Hi Val,

We are so happy to hear that our team member was very knowledgeable, helpful, friendly, and patient. We appreciate you sharing your positive experience with us!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Krishna was very knowledgeable &…

Krishna was very knowledgeable & extremely helpful

1 August 2026
Unprompted review
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

Hi Daniel,

We appreciate you sharing your experience. We are so happy to hear that you found our team member knowledgeable and extremely helpful!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Abu was very helpful when picking out a…

Abu was very helpful when picking out a tablet for my daughter

1 August 2026
Unprompted review
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

Hi Sarah,

We're so happy to hear our team member provided excellent assistance with your tablet selection. We appreciate your kind words!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Easy

Easy, fast, and fair prices. Thank you.

24 July 2026
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

Hi Francisco,

We are so glad to hear that you found our service easy, fast, and fairly priced. We appreciate your kind words!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Excellent to deal with

Excellent to deal with

1 October 2025
Unprompted review
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

Hi Karen,

We are so glad to hear that you had an excellent experience with us! We truly appreciate your positive feedback.

Kind Regards,
Kevin

Rated 5 out of 5 stars

I had a fantastic experience collecting…

I had a fantastic experience collecting my furniture from the Harvey Norman warehouse. The entire process was smooth, well-organised, and hassle-free from start to finish.

A special thank you to Teka Lulendo, who provided outstanding customer service. He was incredibly friendly, professional, and went above and beyond to make sure everything was taken care of. Not only did he ensure my order was ready, but he also helped load the furniture into my car, making the collection process quick and easy.

It’s not often you come across someone who genuinely takes the time to help and make sure you leave with a positive experience. Teka’s willingness to go the extra mile really stood out and made a lasting impression.

I really appreciate the excellent service and would happily collect from this warehouse again. Thank you to Teka and the team for making the experience so easy and enjoyable. Highly recommended!

1 August 2026
Unprompted review
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

Hi Chloe,

We are absolutely thrilled to hear about your fantastic experience at our warehouse! It's wonderful to know that the collection process was smooth and hassle-free for you. We are especially delighted to hear such positive feedback about one of our team members and their outstanding customer service. We truly appreciate you taking the time to share your positive experience and look forward to assisting you again.

Kind Regards,
Kevin

Rated 5 out of 5 stars

The price was better than every where…

The price was better than every where else, and the delivery was so fast, I buy it at Sunday night, Tuesday morning I received it, amazing product

27 July 2026
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

Hi Evandro,

We're so pleased to hear that you found our pricing competitive and that your delivery arrived so quickly. It's wonderful to know you're happy with the product!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Evan Whitehouse helped me and my…

Evan Whitehouse helped me and my partner today pick out a phone and a drone! Couldn’t have been more helpful! Give that man a raise!!

1 August 2026
Unprompted review
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

Hi Kate,

We're so happy to hear our team provided such helpful assistance with your phone and drone purchase! We appreciate you sharing your positive experience.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Very efficient

Very efficient, very nice polite did a great job

1 August 2026
Unprompted review
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

Hi Louise,

We appreciate your positive feedback. We are so glad our team was efficient, polite, and did a great job!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Smooth purchase

Smooth purchase, fast delivery

24 July 2026
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

HI Henry,

We appreciate your positive feedback. We are happy your purchase was smooth and delivery fast.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Good value over the years

Good value over the years

27 July 2026
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

Hi John,

We are so happy to hear that we have provided good value over the years. We appreciate your loyalty.

Kind Regards,
Kevin

Rated 5 out of 5 stars

I bought a TV and electric fireplace in…

I bought a TV and electric fireplace in this branch. I was dealing with Lauren Langton and she was exceptionally good.

1 August 2026
Unprompted review
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

Hi Geraldine,

We're so happy to hear about your positive experience with us! We appreciate you taking the time to share your kind words.

Kind Regards,
Kevin

Rated 5 out of 5 stars
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

Hi David,

Thank you for taking the time to leave this review. We are delighted to hear about your experience with our service.

Kind Regards,
Kevin

Rated 5 out of 5 stars

We would like to thank Silivja in Harvey Norman Galway

We would like to thank Silivja in Harvey Norman Galway for all her help when we were selecting an air fryer. She was so lovely very knowledgable, informative and answered any questions we had.

31 July 2026
Unprompted review
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

Hi Jackie,

We're so pleased to hear about your positive experience! It's wonderful that our team member was so lovely, knowledgeable, and informative, and answered all your questions.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Ben and Dean came for delivery of…

Ben and Dean came for delivery of Sofas.
They fixed the furniture. There was problem with recliner opening mechanism which they took the video and send it Harvey Norman.
I am really pleased with their service and professionalism.

29 July 2026
Unprompted review
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

Hi Abdur,

We're so pleased to hear that our team provided such excellent service and professionalism during your sofa delivery and assembly. We appreciate you highlighting their efforts in addressing the recliner mechanism issue.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Good communication in store on time…

Good communication in store on time good value

25 July 2026
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

Hi Glen,

We're happy to hear that our in-store communication, timeliness, and value met your expectations. We appreciate your positive feedback!

Kind Regards,
Kevin

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