Factor Meals Canada Reviews 

First order went well my meals were decent but I had ordered 12 so I skipped the second week. Lo and behold I look at my bank account I was charged for my meals I contacted there management and was offered no support even tho it was 100% there mistake they still refused any support. I’ve since cancelled my subscription and I don’t recommend dealing with factor to anybody. Look else where for premade meals. There management is useless and it’s not worth the hassle of even emailing them

First off I think the food is amazing and I really enjoy it and the portions. I only have two criticisms. First I didn't appreciate the auto enrollment for week after week, although it may work for most it should be an opt in not auto. Secondly the delivery date was changed for my needs and reverted back to the original. I understand the processing you do with batch cooking and quality control but I found the BB dates overdue before I could use them.
Overall you have an excellent product and if it could be shipped frozen with a longer BB date say 2 weeks in the freezer it would be more user friendly for my situation and I may be an outlier. I am sure I will order again and try freezing myself and control the time since I really enjoyed the food just it seemed to rush me and therefore remove the convenience benefit.
Keep up the good work and of course I always support Canadian made products!!
Thank you!
Dan Maindonald

I notice most of the meals I got are near their expiration date. I put a couple meals in the fridge. The Kansas City Pulled BBQ Chicken (BB/ 2026/JL/13),was off after I got through the sauce. I felt better the next day. The Green Peppercorn Grilled Chicken (BB: 2026/JL/12) was good, but the Honey Glazed Carrots were inedible. Other than that the food was tasty, but this is not the way to keep a client. Could my next box be more up to date please? I hope you read this. Ian MacDougall.

Since signing up for Factor meal delivery, I've only received one order of meals. The subsequent 2 deliveries have not arrived, though I was notified and refunded the first failed delivery, the second failed delivery I've not received any information. This leads me to conclude the service is unreliable. I did like most of the meals I did initially receive.

I have very few issues. Recently had problems with not delivering to my suite on my floor where I live.

We have only completed 2 weeks. Meals have been generally quite good & easy to prepare. A lot of variety - will take a while to become familiar with what we prefer.

Too many promotional emails, and a little pricey.

Superb recipes, high quality ingredients, expertly prepared.

The meals taste good, the choices are varied but interesting.

I had concerns about the packaging before but it got better already.

I've had issues with shipping but it was not Factor's fault and was offered the option to be reimbursed without trouble.

My only concern is the price which is a bit higher than i would like, but the meals ARE worth it, the issue is my budget ;) NOTE: The "add-ons" are quite pricy as well, but i have not tried those.

Terribly inflexible if you miss the cancellation deadline by a few hours. They claim to want to avoid food waste, but prefer to leave the box they won’t cancel on your doorstep to go to waste. After ordering 20+ boxes, you’d think the customer service would do a little more to help you out. Would recommend any other meal prep company, as the other ones I’ve tried gladly cancelled the box even if there was less than 12 hours delay on my cancellation

On June 21, I received an email from Factor indicating that my meals were not going to be delivered due to some issue at their end. In the email it was indicated that within 5 - 10 business days for refund. On July 06 i contacted them once again and they told me it would be another 3-5 days for refund to be issued. Check again today with them and I was told it would still be another 3-5 days before refund be issued. Don't get me wrong the food was ok, not able to customize things has been an issue for me....so that being said I have canceled my subscription

The food is amazing. The portions are massive. I like that there's no preservatives. It comes not frozen. Always fresh.

FACTOR meals are bland, bland, and bland. The vegetables are mushy and tasteless. The "main" courses are tasteless as well. Portions are good, but that's the only good thing we can say. Also, if you don't move fast enough, another box of food will arrive even if you have cancelled your account! Such a disappointment, as we were hoping to find tasty prepared meals. Oh yes -- you better like chicken, because that's what most of their meals are.

Originally this service was a gift from my daughter to ensure I ate well while she was on holiday. I was taking care of her dog and was very busy outside of my home during that timeframe. The food tastes great and each meal has been very satisfying. Unfortunately we hit a snag on the 2nd week of her holidays as my order could not be delivered by factor for unknown reasons. Fortunately, even though she is back, I have decided to continue the service.

So far, every meal has been spectacular. I decided to go with factor because I was wasting so much food and groceries are too expensive now days to be wasting. I have replaced 3 meals a week for my daughter and myself and it has helped us to stop overspending on take out food as well as the groceries. The app is extremely easy to use and they don't give you a hard time skipping weeks due to vacations ect.

I like factor because the meals are ready to eat and all you have to do is just microwave them without any extra meal prep.

Your subscription is expensive and it renews for the next week before you even know if you like the ones you’ve gotten. I reached out because I thought I had until Friday to skip a week or pick my meals, it is summer and I am on vacation. Wouldn’t refund me.

This is my second week ordering from Factor. I didn’t get my first order, I called and it was resolved. Meals are a delicious and the portions are the right size. I ordered because I want to see what proper meal size looks like. I

The meals are good, however the delivery is terrible. Multiple occasions our box has not been delivered on time or at all. It has been extremely unreliable, causing us to often scramble to try to prepare lunch for the next day or have to buy lunch out. This has not been a one time occurrence, it has been almost half of the time we order.
Customer service is friendly, but all they ever do is let me know the box will be delivered the following day, or that there were issues so we won't receive it at all. If the box is not delivered we get refunded, but that means prepping meals unexpectedly.
We have decided to skip for a bit to see if the delivery issues get better.

Most of the meals received have been very good. Quick prepare in microwave and supper is on the table. Some are very filling and almost cannot complete. Tasty and nutritious which we were missing in our diet. When you don't want to cook these meals are there in a short time. instead of something processed that we are trying to avoid. Great change for us.

Quality of the meal, delivery always on time,easy to order,pose,clientèle service are the Best really👍and on top I eat healthy and they do it for me. What else can you ask for 😉