Carwiz 

This is a scam, went to get car , they said, oh would you mind a little larger car than what we booked, I said sure. Thinking they were just going to give us a larger car . When we got in the car , I looked at the contract after we were way down the road, they charged us 800.00 more than what we had booked. I called and they were like just bring it back, we will give you another car. To late, they knew they had screwed us, they also said let me staple a card on your contract, so we couldn’t see it. They should not be in business. I am so upset.

I am only giving this company a 1 star rating because I am unable to leave a lower rating. I rented a car and received a confirmation number for my rental. I arrived at the Orlando airport at the designated time and followed the instructions to notify carwiz of my arrival with no response or answer . After trying for 1 hour I took a taxi to the Carwiz address only to find a locked and dark office with no one there. Leaving me stranded and unable to obtain another car for my trip - resulting in numerous costs that I would have otherwise not have had if Carwiz had provided the guaranteed vehicle. After talking to several other people at the Orlando airport this seems to be a recurring theme with this company. Beware of this company!

SCAM ALERT! They have removed their company from GOOGLE because they were receiving so many bad reviews they had no other choice. This company SCAMS people at it's finest. DO NOT RENT. They will charge your credit card for fabricated damages without any proof. The employees at the Rzeszow (Jesionka) location are nothing short of incompetent.

they are very slow and unprofessional
they charged me EUR 250 for small scratch ledd than 2cm

I have rent a car in Sarajevo for 2 days. Everything was doing well, deposit came back in two days.

I wouldn’t recommend using this company to anyone! When I returned the rented Toyota Corolla AT SW (KK93175), I encountered completely unacceptable behavior from their employee — he immediately started taking photos under the car, even though no visible damage was present. It seemed as if he knew in advance where to look and what to photograph. My photos, taken at the same moment, fully confirm that there was no damage. Nevertheless, they charged me 300 euros for alleged damage.

Moreover, the inspection report provided when I picked up the car did not include all existing damages — in reality, there were many more. We tried to capture some of them in photos, but since it was nighttime, it was simply impossible to take clear pictures of all defects. It appears that the company does not make money from car rentals, but rather by charging clients large sums when returning the vehicle, taking advantage of poor inspection conditions and the lack of evidence from the client.

This is outright fraud and an attempt to extort money from their customers! My beautiful vacation was ruined, and all the positive impressions of visiting the lovely city of Gdańsk were spoiled by the car return process. I had to call the manager, whom I informed that we were late for our flight, but he deliberately moved slowly, finishing some of his own tasks so that we would be forced to leave everything behind and go. If you don’t want to lose your money and face unfair treatment, find another company for your car rental needs. I will include photos showing the faces of these scammers so that they are known across the internet, and everyone can see who is behind this fraud!

The hire car had very generous legroom for me - I am 1.90 m tall - and cruise control, which is essential for me. The car was comfortable too. There was adequate room for luggage for three people.
The pick up was convenient within the airport and the car was parked nearby.
I like Carwiz and always use them when I travel with my family to Poland to visit relatives.

Place in Krakow airport operates as a criminal enterprise: rental fee for $35/period, a car with 65,000 km, damage report shows 25 different scratches, dents, dingd, etc.
On my return, after driving rental car for only 166 km, female clerk (Julia Powazka) checked the rental with the light from her cellphone ( over twenty minutes) and claimed there is $350 worth of scuffs- total scam and fraud on consumer. Too bad for CarWiz and Julia, but I called the local police to report the crime and hopefully this place will be closed forever and and people responsible will be prosecuted for the crimes.
Please contact me with the similar experience received from CarWiz, we are planning class action lawsuit for punitive damages against CarWiz and their employees.

Rip off!
Booked through Expedia at a cost of £171 for five days.
On collection carwiz would not accept my credit card for a holding deposit

They insisted I had to buy their own insurance at a cost of £207. They also insisted on taking (albeit a refundable) a deposit of over £700. Whilst refundable I am over £900 down whilst on holiday and the rental cost (even once I have my deposit returned) has cost me double what I agreed.

I’m also concerned that on collection of the car we were hustled out of the car park with actually no time to check the condition of the car . I believe that this is done intentionally so that they can withhold deposit for damage to the car once it is returned.. let’s see what happens in five days

I wish I could leave a negative star review but since I can’t here goes I actually had rented a car through Priceline and Priceline third-party booked the car through Car Wiz. My rate was supposed to be $100 for four days. I ended up with a total of $312.73. They charged me for a facility charge, a trip fee, a vehicle license fee, a toll transponder, privilege fee, a Florida surcharge, sales, tax, a transfer fee, And I had already paid the $100 to Priceline. I tried to dispute the charges through my credit card and because of this receipt, I cannot dispute it. Whatever you do never use Car Wiz. They will surely rip you off the way they did me. I wish I had rented a car directly myself and not done it through Priceline lesson learned. Never again.

Angelika Howicka and team Warsaw are so patient and efficient that i cannot recommend them enough. I'm always hiring a car from when when traveling in Poland!

I attended the carwiz desk at Zagreb airport at the appointed time this September to collect a car booked with carwiz via expedia.  After a fairly long wait during which the carwiz representative, a Mr Marko Delic, told the previous customer that he had to pay additional amounts because he had not read the small print on his voucher, I was served.

Having presented my documents, Mr Delic made strenuous efforts to sell me additional collision insurance.  I said that I did not want to take such insurance having been driving for over 40 years without an accident.  Among Mr Delic's attempts to persuade me, were a statement that it was "probable" that I would have an accident and, when I said that I would be leaving the car at the hotel when visiting cities, suggesting that the hotel staff might damage the car while parking it for me, for which I would be liable.

As a result of my refusing to take such insurance, I was asked to to pay a deposit of €1,800.  I had no problem with this and proffered my credit card.  Apparently, my credit card "did not go through" on carwiz's card machine.  I was asked to phone my credit card provider.  I phoned the provider and they confirmed both to me and to Mr Delic that they had not refused the payment and that I had sufficient credit.  They noted that it must be a problem with carwiz's card machine.

I then tendered payment of the deposit on my credit card via both my phone and my apple watch, which is how I usually pay.  Both methods of payment were refused.  I then tendered payment by bank transfer and debit card, both of which were refused.

I was then told that I could not have the car, which would have caused major disruption to my holiday, unless I purchased a premium insurance policy which could be purchased with a debit card.  Having been left with no option, I was forced to pay EUR520 for such premium service, for which I had no need. 

While this was happening, a young couple waiting told me that they had been charged an additional €400 for using a debit card the day before.

I consider the above to be entirely unacceptable, and in fact a "scam".  It is entirely unreasonable to refuse a credit card payment when the credit card provider has confirmed the payment is authorised and then to refuse all alternative methods of payment, except when it comes to paying an extortionate additional amount higher than the original charge.

Great service . great car . great price . highly recommend. will definitely use car wizz Rhodes again . oh and lovely staff.

Unfortunately, opinions about this rental are confirmed. If you have not paid insurance with them, they will find a scratch for which you will pay. You can't prove them right because you're thousands of miles away. And they are able to recognize dirt as a scratch that can not be removed with a cloth and shampoo for washing the body. No one picks up a car from us when we give it back. So they can push everything on us. I do not recommend this company and I follow. My case will probably end up in court, you can't trust them, much less let go.

WARNING...CARWIZ SCAM
PLEASE BE WARNED!!!!!!!
DO NOT, UNDER ANY CIRCUMSTANCES, USE THIS COMPANY.
OSZUŚCI!!!! Nie wypożyczajcie Auta z tej firmy !!!
I rented a car on 7th of October 2024 at Gdańsk airport Poland.Arrived in the late evening so it was dark and I didn't take photos of the car. I did next morning video and photos of course .On returning the car there was nobody in the drop off location to check the car and I was told to go to the car park and search for their worker to check the car.He was rude and ignorant. He said there is a small scratch on left mirror that was not there. He went straight away to the point and he knew where to search and what. I get an email next morning to inform you of a "new scratch". They will then charge you over 650 PLN around £150 for small scratch at the mirrorfor repairs.The fact this disgusting company regularly seem to do this is evident from the reviews on Trustpilot and social media !!!
NEVER,NEVER,NEVER USE CARWIZ TO RENT A CAR. Be aware!!!
Thanks god I had insurance from Defend Me.eu to cover that ! But avoid avoid on all costs. I don't know why Ryanair and Rentals car.com still advertising this scammer company !!!!

They were extremely fast, they got everything sorted really quickly, and it was at an amazing price. Would highly recommend.

Terrible experience, fundamental flaws. Employees think there are no rules.

Booked a van via car8rental. Sara Rodriguez at the desk was horrible. We paid for a 1-am collection, and for full cover. She was openly abusive of the cover company, blamed us for not buying cover from Carwiz (at nearly 8 times the cost, no kidding), and charged extra for cross-border fees (which we had already paid). At one point, at nearly 1.30 am, she threatened to walk out and close the counter and go home without giving us our van. We were asking questions, but were never rude or abusive. She then took a larger deposit (because we didn't book the additional cover through Carwiz). The Trafic-sized van did not have parking sensors! She gave us a sheet with damages written on it, and we HAD to sign it without being able to verify whether she was recording all the damage. It would have been a piece of cake for them to claim that we damaged the van because we were effectively forced to sign it (or she would walk out without giving us the car, for a group of 6, at nearly 2 am). Clearly an unhappy person and a woman, rude, belligerent, did not want to work late (although she was being paid overtime, as she told us herself). A disgrace to any company, with a huge attitude. Not sure if us being Indians helped shape her attitude to us... Carwiz NEEDS to investigate this woman and take her to task. Also Car8rental, because she was openly and repeatedly slagging them off.

I wish I’d read the reviews before I booked with this company. I booked a car from Ljubljana Airport in August. They took a security deposit of 1700 Euros. But instead of just putting a hold on this amount they actually charged my credit card. Two weeks after returning the car they admitted their error and ‘returned’ the deposit. Except that the exchange rate had gone against us in the meantime and we ended up £115 out of pocket. Many weeks later we are still trying to get satisfaction from them and get them to agree that as it was their mistake they should ensure we are not out of pocket. I will never ever use this company again and advise others to do likewise.

SCAM ALERT. I will make thos short. We rented a car In Miami for 2 days from car Wiz on line thru Priceline. Yes it was only $68 but when we arrived , it took them to give us the car 3 hours, and ended up paying $200 plus $350 deposit. We'll this SCAMERS THIFS didn't gave us or return our security deposit they kept it. We keep on calling the number and NO ONE ANSWES. We need to do something to report this Scamers.

I had a reservation with Carwiz on September 19th and it was a nightmare. I waited for nearly 3 hours at the designated shuttle bus stop, and the shuttle never showed up. I tried calling their office repeatedly, but no one ever picked up. It was impossible to get any assistance. Their lack of customer service wasted my entire afternoon. Carwiz’s complete disregard for customers is shocking. Save yourself the trouble and avoid Carwiz—absolutely unprofessional and unreliable!