bonboho 

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See what reviewers are saying

Rated 1 out of 5 stars

Terrible dishonest rubbish company. Order never arrived yet promises of feedback. Nothing received. Do not EVER use these terrible people.

Rated 1 out of 5 stars

Wish I’d read these reviews before I bought what I thought would be a long fake fur trimmed multicolour patterned coat. It was in outerwear and the photo made it look like a winter coat so I didn’t e... See more

Rated 1 out of 5 stars

Extremely bad, including horrific customer service and withholding funds on return of the items. > Item quality was un wearable > Return shipping cost me £60 > After agreeing the costs to retur... See more

Rated 1 out of 5 stars

Absolute trash. I ordered 6 items based of their sizing recommendations, and they all hang on me like potato sacks. They don't look anything like their photos, and the material is crap. I ordered thes... See more

Company details

  1. Women's Clothing Store
  2. Clothing Store
  3. Swimwear Store

Information provided by various external sources

Shop Boho Dresses at Bonboho and Stay Stylish. Choose From a Variety of Dress Styles Like Maxi Dresses, Sleeveless Dresses and Tops.


Contact info

  • Lewisham High Street 132, SE13 6EE, London, United Kingdom

  • bonboho.com
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

SCAM!!

SCAM!!! Ordered many items. All were cheap knockoffs of what is represented on their website!!!!

31 January 2019
Unprompted review
Rated 1 out of 5 stars

I ordered a dress and earrings

I ordered a dress and earrings. The earrings were fine although they appeared much larger in the add and one side does not have the same design. The dress was extremely low quality and did not appear like the ad. It has a crotchet top which was see through (you would see my breasts if I wore it like the model while the model did not wear a bra and it looked fine on her). When I disputed, they told me to take photos. I sent the photos and they offered me $5 for the dress I paid $50. I requested they refund more and I can send the dress. The most they offered was $20 with me sending the dress back which is likely very expensive. I asked for a manager to speak with because I do not agree with this type of return policy (no other brand offers partial refunds). It has now been a week of silence. I am highly unhappy with this and wish Instagram and Facebook would stop placing adds for horrible companies.

31 January 2019
Unprompted review
Rated 1 out of 5 stars

The quality is terrible

The quality is terrible, tissue looks really bad a cheap, completely see through, NOT AT ALL like on the photos.

I will return everything I ordered.

29 January 2019
Unprompted review
Rated 1 out of 5 stars

Did not even receive most of order

Did not even receive most of order. Fighting for months for refund. Still no luck. Most unhelpful "customer service" they really don't care at all. Not sure if incompetent or fraudulent. I would NOT recommend wasting money on this site.

28 January 2019
Unprompted review
Rated 1 out of 5 stars

Do Not Buy From Here

Do not order from this site. I received my product. It looks NOTHING like the original picture. The dress( if you can call it that) smell like dead animal and looks like a sheet that was sewn up. The material is nothing like the ad. DO NOT BUY from this site. Disappointed does not even cover it. And forget about getting your money back.

25 January 2019
Unprompted review
Rated 1 out of 5 stars

If I could leave 0 stars I would!

If I could leave 0 stars I would!! Thank You, Thank You EVERYONE for the reviews you all posted about this company!! 😊 I almost ordered a coat from them that I thought would be PERFECT, but, in November before Christmas I made the mistake of ordering from a different company like this one...MAJOR SCAM!
Though I finally got a full refund because I wouldn’t give up, PayPal denied my dispute but after the fit I threw, they realized I wasn’t gonna back down! Lol
Now I read all reviews before I order, and it’s pathetic there are so many companies that are just out to scam us now. 🤦‍♀️🤦‍♀️

18 January 2019
Unprompted review
Rated 1 out of 5 stars

Good luck with your returns!!!…

Purchased some clothing and jewellery items. I am always the same size. Half of the items fit, the others did not. Tried to return the too small items and got a message back saying the shipping would be too expensive for me. So they would credit me $20.00 to shop on their site and I could try and sell the items I was stuck with.
I said that was totally unacceptable. We needed a better solution. Multiple emails later and they basically will not send me a return address and have told me a $30.00 credit was all I was going to get.
I am filing a report with the Anti Fraud Agency for Canada. The toll free number to call: 1-888-495-8501
Places like this take advantage of the international distances. Its no different than stealing.

15 January 2019
Unprompted review
Rated 4 out of 5 stars

I ordered $240 worth of stock.

I ordered $240 worth of stock.
All of the items including clothing and accessories were good only one didnt fit . Just ordered after Christmas and received yesterday . I will order from them again.

12 January 2019
Unprompted review
Rated 1 out of 5 stars

No way

I also was about to pay for over $250 USA for a full cart. Then read these reviews. No way. In fact these reviews are so dire that no doubt many will be put off purchasing. Clothes look amazing on the site but it appears to be a great photo shoot with clothes made elsewhere...then they copy..badly, with inferior quality and take forever to send.. I have emptied cart and blocked FB ads.

10 January 2019
Unprompted review
Rated 1 out of 5 stars

THANKS A LOT FOR THE REVIEWS

THANKS A LOT FOR THE REVIEWS!
I was very close to buy around 10 items of this company, because Bonboho appears all the time that they have offers for Autumn and so on. The clothes they show are looking amazing... but tricky tricky....
Very nice to find out to do not trust in this horrible company, and many thanks to the people who posted here and advised us !!

For sure Bonboho lost another new customer.-

9 January 2019
Unprompted review
Rated 1 out of 5 stars

Bonboho sells fake clothing- in other…

Bonboho sells fake clothing- in other words it is not what is pictured. They remake clothes from fashion mags in cheap materials. I ordered a beautiful knit sweater and received a printed jersey type robe. The return policy is even worse. I feel really stupid for ordering from them and I never will again.

5 January 2019
Unprompted review
Rated 1 out of 5 stars

HORRIBLE

HORRIBLE! HORRIBLE!! HORRIBLE!!!

I normally do not leave reviews but I had to on this company!!!! I cannot believe I am forced to even give them one star. I purchased $118 worth of clothing and I have exchanged Emails with a "NIcky" for days now. They are refusing to give me an address to return their clothing and keep offering me minimal amounts of money to keep the clothing... The clothing is made cheap, cheap, cheap. I will FOREVER read reviews before ordering anything online again.

4 January 2019
Unprompted review
Rated 5 out of 5 stars

I read all previous reviews after I…

I read all previous reviews after I already purchased from Bonboho, which made me very anxious. My order did take quite a while to reach me ( they are in China so this is standard) but I was pleasantly surprised by the quality and look off all three seperate shops products. Good job Bonboho.

1 January 2019
Unprompted review
Rated 1 out of 5 stars

horrible site

I wish I would have read the reviews on this site before I made the mistake in order from this crap company.....I ordered well before Christmas and only one item arrived made cheap didn't even look like the picture.....still waiting on two other items customer service is horrible do yourself a favor and look elsewhere

31 December 2018
Unprompted review
Rated 1 out of 5 stars

Nothing like the picture cheap nasty…

Nothing like the picture cheap nasty material and I thought it would be good because I paid a good price. Also I thought it was coming from London not China. Unhelpful communications. These are huge scams please do not get caught out.

26 December 2018
Unprompted review

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