Terrible dishonest rubbish company. Order never arrived yet promises of feedback. Nothing received. Do not EVER use these terrible people.
bonboho
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See what reviewers are saying
Wish I’d read these reviews before I bought what I thought would be a long fake fur trimmed multicolour patterned coat. It was in outerwear and the photo made it look like a winter coat so I didn’t e... See more
Extremely bad, including horrific customer service and withholding funds on return of the items. > Item quality was un wearable > Return shipping cost me £60 > After agreeing the costs to retur... See more
Absolute trash. I ordered 6 items based of their sizing recommendations, and they all hang on me like potato sacks. They don't look anything like their photos, and the material is crap. I ordered thes... See more
Company details
Information provided by various external sources
Shop Boho Dresses at Bonboho and Stay Stylish. Choose From a Variety of Dress Styles Like Maxi Dresses, Sleeveless Dresses and Tops.
Contact info
Lewisham High Street 132, SE13 6EE, London, United Kingdom
- bonboho.com
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Terrible dishonest rubbish company
Terrible dishonest rubbish company. Order never arrived yet promises of feedback. Nothing received.
Do not EVER use these terrible people.
Don’t buy from this site
Don’t buy from this site, order never received show’s delivery to different address .
There is no way to get in contact with them.
Give email don’t work. Save your money and time.
Order never came.
Order never came.
A placed an order on 26th of october.
Tracking says it has been delivered but I never got it.
I mailed the customer service 2 times.
No reaction.
It was a lot of money for me and I really feel ripped off.
I never order from this company again.
Order No. 00003101
I have ordered two items
I have ordered two items . It’s been sent to an area miles away the photo of delivery I have never seen before and the email address to contact them does not exist so I can’t make contact with them
Zero Customer Service
Purchased a dress on their website and entered all of the correct information. They shipped it to an entirely different place and refused to correct the situation by either replacing it or refunding my money. Don't order anything from this scam company.
amazing fur trimmed sweater
Years ago I purchased this amazing fur trimmed long sweater jacket! I got so many compliments on it!!! Loved it, then I lost it😔. I paid over $60.00 to replace it, they still had it In their inventory! The new one was so cheap!!! Fur was different, the material was unlined and flimsy junk, the colors were faded. So disappointed, I have to goodwill. Not wearable for me. I was a frequent customer, 2 out of every 8 items were keepers and just like reported by others, they don’t want any returns!
I ordered from this company a couple of…
I ordered from this company a couple of times and got exactly what I ordered, all fit, all good. August 2022 ordered again, never got it and they said it was delivered. Not to me! Anyway I persisted, daily emails, I never stopped trying to get resolution. I finally fought the charges on my MC and they reimbursed me. Now they are sending me the product free of charge. Don't stop bugging them!
I ordered a white dress for my wedding…
I ordered a white dress for my wedding but received an ugly tan-colored pants suit instead. They will only give me a refund if I pay for shipping but it was there mistake. Horrible business and will never order from them again.
Ordered clothes for my girlfriend
Ordered clothes for my girlfriend. The shipping number they gave me said delivered to Quebec i live in Sask. No replies fron service dept except for automated replies. No service at all. 40 days fron order date but still no parcel.
I bought a skirt at this store and it…
I bought a skirt at this store and it was fine. The price is relatively low. Very satisfied with this shopping.
WARNING
WARNING. THIS COMPANY IS A FRAUD. DO NOT BUY FROM THEM.
The cusomer service is non-existent and I still have not received my item after 2 months.
This is the most worst company ever …
This is the most worst company ever they send wrong items don't answer emails or respond don't ever order from them
Not happy
They will make you NO happy!!
I bought boots and black bikini from here but they sent me different items.
Of course I messaged then for change to my correct order but no reply no response.. I’m not happy at all!
I think the clothes which they send is cheaper than my order bikini, so I lost money too.
And actually the boots was different as I thought.
I was cry because I was so excited to receive it but was nothing happy for me after I got my items.
So I will never use this website again!
Buyer beware
Buyer beware. I am usually an Australian size 20. Bought XXXL and it is tight. No tags. No return information. I wish I had read reviews before buying.
I received a wrong item totally 100%…
I received a wrong item totally 100% different from what I ordered.This company is a SCAM, don't be fooled by positive reviews (they are fake reviews) The return address gives is invalid.This company is a real scam, & unfortunately I ordered so much more that I am yet to receive. DON'T LET THEM HAVE YOUR HARD EARNED MONEY!! STAY AWAY....and report them please.
We received a wrong item
We received a wrong item, it totally 100% different from the one that we ordered. Now they want us to send it back but the return address given according to Paypal/USPS shipping is invalid...This company is a real scam, they just out to rip people off. DON'T WASTE YOUR TIME....STAY AWAY....and report them...
HORRIBLE CUSTOMER SERVICE, it’s just a sale...
Very similar experience...took forever to receive two button up blouses. Upon receipt, one very small sized XL and a wrong item. They told me they would reduce price by $5 for the wrong item. Since the item was not my style and I’d never wear it I told them I want to send both items back. They then said they’d credit me $20. Now they want me to pay my own shipping to China:
Mr. Zhang Haiming
Ze Hao Tian Chen Co., Ltd
Room 502,5th floor,Building 1,YuZhou Gong Ye Yuan
No.12, Zhicun Gongye 1st Road, DaShi Town,
PanYu District,511400,
GuangZhou,China
Tel +86 13420557704
Their pics are hype, don’t get scammed into thinking they won’t do it to you. They hide behind the fact they don’t speak English to hide their lousy customer service! BTW, they won’t tell me the price of the wrong item they sent. So shady!!!
If I could give less than 1 star I…
If I could give less than 1 star I would, only received 2 out if the 3 dresses I ordered and they were nothing like the pictures and the jewellery was cheap crap, so sick of these scammers
It has been a terrible experience
It has been a terrible experience! They sent me the wrong item. For a month now & 57 emails later they will not send what I ordered. They want me to pay out of my own pocket to ship back the wrong item they did send me. It is ridiculous! I do not have my product. I do not have my money.
I bought 4 dresses
I bought 4 dresses, but got only 3! And 1 of them was sooooooooo baaaaaad!!!! So they gave me 10$ back (a dress costs 30$!)
Now I’m waiting for my money or dress but no one say me nothing (((
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