We have some issues with our furniture, they have not only welcomed us with positivity but also provided brilliant solutions to the issues. Awesome!!
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Super nice and smooth customer service and great knowledge of interior design by the staff at the store at Stortorget in Malmö. Ordered a marble table, larger wool rug and cushions in different c... See more
Company replied
Extremely friendly and helpful staff, both in-store and with the delivery service (who even took back the cardboard boxes so they could be recycled). The quality of the furniture and other goods is ve... See more
Company replied
Bolia is committed to their customers. We faced an issue with our sofa after a year of ownership some time ago, and their customer team offered several solutions, including completely replacing the so... See more
Company replied
Company details
- Furniture Store
- Decoration and Interior Design Store
- Furniture Accessories
- Living Room Furniture Store
- Outdoor Furniture Store
- Sofa Store
Written by the company
Välkommen till Bolia. Ett skandinaviskt designuniversum, inspirerat av den föränderliga natur som omger oss. Våra designföremål är ritade av erkända formgivare från hela världen och tillverkade för hand av de skickligaste möbelsnickarna i endast de bästa, mest hållbara materialen. Tidlös design som är skräddarsydd för dig och skapad för att hålla i generationer.
Written by the company
Contact info
4.4
Excellent
3K reviews
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Simple , Elegant Rich in Design!!!
Simple , Elegant , Minimalism but rich in design.
Modern design , easy to install and maintain.
All the products you choose from Bolia , put a new look to your house at a high level like each element is crafted with care and with high quality design.
12 November 2019
Unprompted review
Reply from BOLIA
Dear Prakash,
Thanks for your great review her on trustpilot.
We are delighted to hear that you are happy with both the design, quality and service.
Welcome back to Bolia any time and have a nice day!
Best Rgds
Solveig
Bolia International A/S
Bolia is a benchmark in interior…
Bolia is a benchmark in interior design. Always satisfied with quality and service. Keep it up!
7 November 2019
Unprompted review
Reply from BOLIA
Hi Nils,
Thanks for your positive review here on trustpilot.
Great to hear that everything worked out fine.
Have a nice day!
Best Rgds
Solveig
Bolia International A/S
Highly recommended
Fast shipping, great customer service, high quality products.
7 August 2019
Unprompted review
Reply from BOLIA
Hi Jennifer,
Many thanks for your feedback.
We are happy to hear that you are pleased with the service and delivery.
Welcome back another time - and have a great weekend! :-)
Best Rgds
Solveig
Bolia International A/S
Best service. Ever.
From the second I went into the shop until the day my couch arrived.. world class of service.
27 June 2019
Unprompted review
Reply from BOLIA
Hello Jonna
Thank you for the great review.
We are very happy to hear that you love Bolia.
Yours sincerely
Katharina
Bolia International A/S
Personalized and Exclusive Service
The level of service we received was extraordinary, a warm, helpful and welcoming attitude of all staff members.
Even the after sale service was spot on.
19 June 2019
Unprompted review
Reply from BOLIA
Hi Kashif,
Many thanks for your review. We are delighted to hear that you are so happy with the service and attitude and that you got all the help you needed.
Welcome back to Bolia for new inspiration another time and have a great weekend! :-)
Best Rgds
Solveig
Bolia International A/S
The Best service we have seen in Malmö…
The Best service we have seen in Malmö from the girls in the store!
3 June 2019
Unprompted review
Reply from BOLIA
Hej Suad,
Thanks for your review.
We are delighted to hear that you are so happy with the service.
Have a great day! :-)
Best Rgds
Solveig
Bolia International A/S
Bolia södermalm has an amazing staff…
Bolia södermalm has an amazing staff and the entire experience buying there was really good!
Totally going back again!
1 May 2019
Unprompted review
Reply from BOLIA
Dear Monseratt,
Thank you very much for your great review.
We are delighted to hear that you like our staff and that the experience made you want to come back.
You are welcome back for some new inspiration any time :-)
Have a great day!
Best rgds
Solveig/Bolia International A/S
Overpriced Delivery and Products IMO
After visiting the Malmö store we needed time to think over the offer. I rang the store a few days later to make the purchase and the person I spoke with had such a terrible attitude and wasn't friendly or helpful at all. I ended up making the purchase online.
Additionally, when I purchase a sofa worth 40 000kr and then have to pay 1000kr for delivery it leaves a bad experience in my mind when I think of this company. I have had larger and cheaper purchases delivered with full installation included in the price (king bed, a brand new kitchen, for example).
Furthermore, it leaves me puzzled that when I told the sales person that I would pick it up myself she replied that it costs just as much to rent a trailer. It highlighted to me that they must have not concept about the value of 1kr or the cost of renting a trailer haha.
The sofa is nice, and after close inspection not unlike other more reasonably priced brands, but hey you get a free coffee when you go into the store to look around. My wife likes it so that makes my life easier.
Would never buy full price from Bolia, as this is clearly a marketing concept brand which inflates prices then has massive sales which give 50% off to make you think you are getting a good deal. In reality it brings the item down to the standard retail price in my opinion.
4 April 2019
Unprompted review
Reply from BOLIA
Hi,
Thanks for your review.
First of all we are sorry to hear that you had a bad experience in the store. This kind of attitude is of course not acceptable and we will look into this immediately. Sorry to hear that you do not agree with our pricing and campaign concept. We appreciate your comments and feedback and we hope that you and your wife will enjoy your new sofa after all.
Have a great day!
Best Rgds
Solveig
Bolia International A/S
I loved our experience at Bolia
I loved our experience at Bolia, from the showroom to the staff to the delivery, it all went smooth and we are enjoying our sofa so far!
15 March 2019
Unprompted review
Reply from BOLIA
Hi Elena,
Many thanks for your review.
We are delighted to hear that you loved the experience at Bolia and that everything went according to plan.
Have a great day!
Best Rgds
Solveig
Bolia International A/S
Excellent service and product!
8 March 2019
Unprompted review
Reply from BOLIA
Hi John,
Thanks for your review.
We are delighted to hear that you are happy with both the service and your new product.
I wish you a great day :)
Best Rgds
Solveig
Bolia International A/S
In store experience better than online!
Love the table I bought in store but had so much trouble with buying a second one online later that same day! I couldn’t get the second table sent to my neighborhood Bolia store so I would have to wait 5 extra weeks and go out of town to collect the second table... decided against the online shopping and settled for the one table I bought in store.
3 March 2019
Unprompted review
Reply from BOLIA
Dear Issraa,
Thanks for your feedback. We are delighted to hear that you love the table. Normally there should not be any problems ordering online, but we are sorry to hear that you experienced problems. It is normal procedure that the furniture should be collected at the nearest pick up point, but you can also choose delivery to your home address.
I hope you have a great day and welcome back to Bolia another time.
Best Rgds Solveig/Bolia International A/S
Excellent service!!
Excellent service!!! With a mind reading i would say. The fresh coffee during the service was absolutely lifesaver. Thanks!
15 February 2019
Unprompted review
Reply from BOLIA
Hi Ave,
Thanks for your lovely review.
We are delighted yo hear that you had such a good experience in the store.
Welcome back another time :)
Best Rgds
Solveig
Bolia International A/S
Top notch over all!!!
Fantastisk och snabb service!
Jättefin produkt av högsta kvalitet!
Supernöjd!!!
30 January 2019
Unprompted review
Reply from BOLIA
Hej,
Tack för din återkoppling här på trustpilot.
Vad trevligt att höra att du är nöjd med ditt nya möbel.
Välkommen åter och ha en bra dag! :)
Mvh
Solveig
Bolia International A/S
The service in store was excellent
The service in store was excellent: we needed to measure the table first so they facilitated for us to place the order online later. Everything went as it should and the delivery was on the expected date and time as agreed. It was a very positive experience and so far i’m very satisfied with the product.
24 January 2019
Unprompted review
Reply from BOLIA
Hi Mia,
Thanks for your review.
We are delighted to hear that you are happy with the service and that it was such a positive experience.
We hope you will be pleased with your new product and enjoy it many years ahead.
Have a great day!
Rgds
Solveig
Bolia International A/S
The best service ever
The best service and employee you have is in bolia Malmö center. It is always a pleasure to step by your store. The service is in the top.
13 January 2019
Unprompted review
Reply from BOLIA
Hi Ahmad,
Thanks for your review.
We are delighted to hear that you are happy with the service.
Welcome back another time and have a great day :-)
Rgds
Solveig
Bolia International A/S
Excellent service
Excellent service, prompt response with queries and assistance. Will recommend to anyone.
20 November 2018
Unprompted review
Reply from BOLIA
Hi A Brady,
Thanks for your kind review.
We are delighted to hear your comments and thanks a lot for your recommendations.
Have a great day!
Best Rgds
Solveig
Bolia International A/S
Great service.
8 November 2018
Unprompted review
Reply from BOLIA
Hi Tiago,
Thanks for your review.
Great to hear that you are pleased with our service.
I wish you a nice weekend!
Best Rgds
Solveig
Bolia International A/S
As there might have been a technical…
As there might have been a technical issue with sending text to a phone that was not local, I had to call them up, but the service I got was good with pleasant people working in the store. Despite not looking like someone you would typically be shopping at a midrange/ higher end furniture store, the clerks were attentive and gave me the right advice for my purchase.
17 October 2018
Unprompted review
Reply from BOLIA
Hi Rob,
Many thanks for your review.
We are happy to hear that you have had a good experience in the store and hope you are pleased with your new product as well.
Have a great day :)
BR
Solveig
Bolia International A/S
The staff (Maja) in the store (in…
The staff (Maja) in the store (in Malmo) was friendly and helpful throughout the process of buying and having the item delivered. She followed through to make sure all was OK at every step of the journey.
8 October 2018
Unprompted review
Reply from BOLIA
Dear Gregor,
Many thanks for your review.
Great to hear that you are happy with the service and the experience you had in the store.
I wish you a nice day!
Best Rgds
Solveig
Bolia International A/S
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