Akers Pritchett Reviews 131

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, noting that they go above and beyond to secure the best outcomes. Many highlight the exceptional customer service, emphasizing the team's dedication, clear communication, and ability to make complex processes smooth and easy to understand. People appreciate the personalized advice and support, feeling valued and well-informed throughout their interactions. Consumers frequently mention the efficiency and reliability of the service, with many returning for assistance multiple times. Reviewers often commend the team for their proactive approach, prompt responses, and ability to handle all aspects of the process, reducing stress for customers.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team's professionalism,... See more

Service

Users describe positive interactions with service, highlighting the professionalism, responsiveness, and... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the support received.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used Akers Pritchett now for several years and would have absolutely no hesitation in recommending the team. We have mostly been in contact with James and Eleanor who have been professional, k... See more

Rated 5 out of 5 stars

James and Sarah made our first experience purchasing a property such an easy one! They were with us every step of the way and provided help, advice and the best options for us going forward. They... See more

Rated 5 out of 5 stars

I've been using AKERS Pritchett for many years and they continue to give extremely good service, extremely professional and extremely helpful and always return your calls in a timely manner. They alwa... See more

Rated 5 out of 5 stars

We have used Akers Pritchett twice and both times we have found them excellent. They listen to what our priorities are and we never feel pushed into anything. James is very friendly and supportive. Hi... See more


Company details

  1. Mortgage Broker

Written by the company

At Akers Pritchett, we believe that there's no one-size-fits-all approach so we continuously strive to deliver expert advice that is tailor made to suit your needs, lifestyle and financial circumstances. Being fully independent, you can rest assured that we will work solely in your best interests and no one else. Whether you're a first-time buyer, a homeowners or maybe you're looking for a buy-to-let, our dedicated team of experiences mortgage & protection advisors can help steer you in the right direction and guide you through every step of your mortgage journey.


Contact info

4.9

Excellent

TrustScore 5 out of 5

131 reviews

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Rated 5 out of 5 stars

Simply brilliant!

I can't recommend the team at Akers Pritchett enough, they are extremely helpful and knowledgeable. Importantly they work tirelessly to provide the best product and explain the offer in simple language. Take the pain out of mortgage hunting and give the team a call!

4 February 2022
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

We would highly recommend Akers Pritchett. James gave us great advice and found us a really good mortgage deal. Also, when there was a last minute snag, he was tireless in chasing the mortgage provider to get it resolved for us. We will definitely be using them again when our current deal expires.

29 January 2022
Unprompted review
Rated 5 out of 5 stars

Nobody does it better

We have been using Steve, James and The team for a number of years now and for very good reason. Excellent knowledge of the market combined with good old fashioned customer service. Always on the front foot, often making contact to remind me of the best deals and services on the market.
Outstanding service.

3 January 2022
Unprompted review
Rated 5 out of 5 stars

Great service and friendly team

Great service provided by Steve and Vicki in particular. Happy to answer any questions no matter how silly you might feel, which is great when you’re a first time buyer!

19 November 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Helped me with a remortgage. Always available and have time for you, and happy to answer questions. Prompt service and very reasonable rates. Can’t recommend more highly.

30 September 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, always go above and beyond. Have used James and the team for various complex mortgages and they have always been amazing- highly recommend!

5 July 2021
Unprompted review

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