Akers Pritchett Reviews 

145
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being extremely helpful, highly professional, and wonderfully supportive throughout the entire property purchasing process. People note that the knowledgeable team always provides clear guidance and ensures that communication remains exceptionally transparent from start to finish. Some reviewers were happy with the exceptional customer service received, particularly when dealing with protracted and complicated mortgage applications. Consumers also deeply appreciate how proactive, reassuring, and approachable the brokers are when working tirelessly to secure the very best deals. Clients consistently emphasize that nothing is ever too much trouble for the team, making stressful situations much easier to manage.

What people talk about most

Staff

People report high satisfaction with the staff, frequently highlighting their exceptional knowledge,... See more

Service

Consumers find service to be exceptionally helpful, praising the professional, efficient, and stress-free... See more

Customer service

Reviewers highlight positive aspects of customer service, emphasizing constant support and open communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used Akers Pritchett now for several years and would have absolutely no hesitation in recommending the team. We have mostly been in contact with James and Eleanor who have been professional, k... See more

Rated 5 out of 5 stars

James and Sarah made our first experience purchasing a property such an easy one! They were with us every step of the way and provided help, advice and the best options for us going forward. They... See more

Rated 5 out of 5 stars

I've been using AKERS Pritchett for many years and they continue to give extremely good service, extremely professional and extremely helpful and always return your calls in a timely manner. They alwa... See more

Rated 5 out of 5 stars

I have recommended Akers Pritchett to everyone who needs a mortgage advisor/broker. We've been going to Steve for years and he's always provided sound advice. Vicky has been fab through our most recen... See more


Company details

  1. Mortgage Broker

Written by the company

At Akers Pritchett, we believe that there's no one-size-fits-all approach so we continuously strive to deliver expert advice that is tailor made to suit your needs, lifestyle and financial circumstances. Being fully independent, you can rest assured that we will work solely in your best interests and no one else. Whether you're a first-time buyer, a homeowners or maybe you're looking for a buy-to-let, our dedicated team of experiences mortgage & protection advisors can help steer you in the right direction and guide you through every step of your mortgage journey.


Contact info

4.9

Excellent

TrustScore 5 out of 5

145 reviews

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4.9

All reviews

(145)

41 reviews in the last 12 months

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Rated 5 out of 5 stars

Great team and really helpful

Great team and really helpful. They helped me secure the mortgage I wanted quickly and easily through their connections. They also gave me lots of other really useful advice about purchasing a house free of charge. Highly recommend James & Sarah.

26 March 2024
Unprompted review
Rated 5 out of 5 stars

Unbeatable service

Steve and the team have worked their magic for us more then once. They are reputable, reliable and trustworthy - there is no one else I would want looking after our mortgage!

I honestly wouldn’t go anywhere else - can highly recommend!

29 September 2023
Unprompted review
Rated 5 out of 5 stars

Steve and Kim were fantastic

Steve and Kim were fantastic, we had a house fall through and then when we found another they switched products for us throughout the whole process to cheaper ones that were coming out. They had great patience with us and are also very responsive, would 100% use again!

9 February 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service. Highly recommend.

Steve and Vicki are excellent at what they do. I would highly recommend them. They are always available, responding almost immediately to any enquires or queries and go above and beyond to ensure a smooth and efficient process.

4 January 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional service - strongly recommend

James and team have gone above and beyond to help us solve a couple of complex mortgage situations. James worked late into the night to find a solution. We think he’s now helped us with six mortgages and remortgages over the last 15 years and we would have no hesitation in using AP again. Exceptional customer service all round.

4 December 2023
Unprompted review
Rated 5 out of 5 stars

Very impressed with the slick service…

Very impressed with the slick service here at Akers Pritchett. Steve and Vicki have been nothing but helpful, quick, friendly and efficient. Great communication through out my remortage of a Buy to Let finding me the best options for my circumstances and then dealing with all of the admin for me.
I could not be more grateful to them for making an otherwise very worrying task so very easy.

13 December 2023
Unprompted review
Rated 5 out of 5 stars

Steve and his team are fantastic

Steve and his team are fantastic. Steve has guided through two property purchases with professionalism. He is always available to give advice and information.
I highly recommend his firm!

11 November 2023
Unprompted review
Rated 5 out of 5 stars

Definitely recommend this company

Definitely recommend this company - extremely effective, great communication, very efficient and acted upon matters in a very timely manner. I would definitely use them again in the future and would recommend to anyone. James Akers was fantastic throughout the process, very professional and helpful.

7 November 2023
Unprompted review
Rated 5 out of 5 stars

Easy, simple and amazing service

Just completed on a remortgage from buy-to-let to residential. Absolutely amazing help from Steve & Kim. Found me a mortgage til I’m 80 not a position I thought I’d be in at this age, but life doesn’t always go to plan. The whole process was simple, easy and faultless, with Kim keeping me updated all the way. Well worth the small amount they charge when others were not able to get me what I needed. Also, they’ve just sorted my daughter’s remortgage too. Highly recommend this company.

2 October 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional!

Steve, Vicki, Kim and the team are incredible at Akers Pritchett! Highly knowledgable and committed, they have gone above and beyond for our mortgage saving us in excess of £13,000 in the next 2 years by enabling us to transfer our existing mortgage to our new home, they are highly knowledgable not just with the mortgage market but with company formation, business ownership and pay, company accounts and their knowledge paired with fantastic communication and care is all you could want from your mortgage advisor.

We highly recommend Akers Pritchett and will be recommending them to our friends and family. If you need help with your mortgage call them today.

Thanks from Kate and Rich

30 August 2023
Unprompted review
Rated 5 out of 5 stars

Helpful for first time buyers

The whole team at Akers Pritchett were amazing start to finish in our whole mortgage process. As FTB we had a lot of questions regarding jargon and the process. James was particularly fast and reliable whenever we needed him - as well as the rest of the team. The follow up calls were helpful and finally we are in our dream home, would really recommend!!!

29 August 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional Mortgage Experience: Personalized, Professional, and Profoundly Satisfying

I've got to share my amazing journey with the Akers Pritchett team. Seriously, from the very beginning till the end, it's been a blast. Let me give a shout-out to James and Kim - these are rock stars. Their communication skills are off the charts, and they're not just pros, they're friendly and detail-oriented. They made re-mortgaging, which can be pretty daunting, feel like a breeze. And they didn't stop there; they provided top-notch care throughout.

Akers Pritchett didn't just find me a mortgage; they went all out to find the perfect one for my situation. Their deep market knowledge and understanding were evident at every step. I can't recommend them enough - seriously, they're the real deal. Big shout-out and a huge thanks to the Akers Pritchett crew!

30 May 2023
Unprompted review
Rated 5 out of 5 stars

An excellent service from start to…

An excellent service from start to finish. I cant praise James and Nicky highly enough. Superb communication throughout, highly professional, attention to detail, personable, knowledgeable and efficient. James and Nicky made the somewhat daunting prospect of re mortgaging smooth and manageable coupled with outstanding client care. Akers Pritchett went above and beyond to ensure the right mortgage for my circumstances was found offering extensive knowledge and understanding of the market at all times.
Highly recommended and many, many thanks to Akers Pritchett.

1 August 2023
Unprompted review

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