Akers Pritchett Reviews 

145
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being extremely helpful, highly professional, and wonderfully supportive throughout the entire property purchasing process. People note that the knowledgeable team always provides clear guidance and ensures that communication remains exceptionally transparent from start to finish. Some reviewers were happy with the exceptional customer service received, particularly when dealing with protracted and complicated mortgage applications. Consumers also deeply appreciate how proactive, reassuring, and approachable the brokers are when working tirelessly to secure the very best deals. Clients consistently emphasize that nothing is ever too much trouble for the team, making stressful situations much easier to manage.

What people talk about most

Staff

People report high satisfaction with the staff, frequently highlighting their exceptional knowledge,... See more

Service

Consumers find service to be exceptionally helpful, praising the professional, efficient, and stress-free... See more

Customer service

Reviewers highlight positive aspects of customer service, emphasizing constant support and open communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used Akers Pritchett now for several years and would have absolutely no hesitation in recommending the team. We have mostly been in contact with James and Eleanor who have been professional, k... See more

Rated 5 out of 5 stars

James and Sarah made our first experience purchasing a property such an easy one! They were with us every step of the way and provided help, advice and the best options for us going forward. They... See more

Rated 5 out of 5 stars

I've been using AKERS Pritchett for many years and they continue to give extremely good service, extremely professional and extremely helpful and always return your calls in a timely manner. They alwa... See more

Rated 5 out of 5 stars

I have recommended Akers Pritchett to everyone who needs a mortgage advisor/broker. We've been going to Steve for years and he's always provided sound advice. Vicky has been fab through our most recen... See more


Company details

  1. Mortgage Broker

Written by the company

At Akers Pritchett, we believe that there's no one-size-fits-all approach so we continuously strive to deliver expert advice that is tailor made to suit your needs, lifestyle and financial circumstances. Being fully independent, you can rest assured that we will work solely in your best interests and no one else. Whether you're a first-time buyer, a homeowners or maybe you're looking for a buy-to-let, our dedicated team of experiences mortgage & protection advisors can help steer you in the right direction and guide you through every step of your mortgage journey.


Contact info

4.9

Excellent

TrustScore 5 out of 5

145 reviews

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4.9

All reviews

(145)

41 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing service

We cannot recommend Steve and the team at Akers Pritchett enough! We are now hopefully securing our second mortgage with them, and we wouldn’t even consider using anyone else. From start to finish, they make the entire process so smooth and stress-free, always going above and beyond to find the best options for us.

Steve’s knowledge and expertise are second to none, and the whole team is incredibly helpful, responsive, and supportive. No question is ever too much, and they take the time to explain everything clearly, making what can be a daunting process feel so easy.

If you’re looking for a mortgage adviser who genuinely cares, works tirelessly to get you the best deal, and makes the whole experience seamless, look no further. We are so grateful for everything they’ve done for us and will never go anywhere else!

7 March 2025
Unprompted review
Rated 5 out of 5 stars

If I could give more stars I would!

Honestly, I can't speak highly enough of the team at Akers Pritchett. I've used them over the last several years for a range of services - new mortgages, mortgage renewals and general advice. They are super quick at getting back, explain everything in full with upfront costs (if any!), and always just lovely to speak to. If you are reading this and wondering whether a mortgage advisor is worth it then YES YES YES. Do it.

2 December 2024
Unprompted review
Rated 5 out of 5 stars

Great work by a great team

Great work by a great team. Their response to my initial remortgage enquiry was very fast and they acted quickly to find out what my options were. James and Sarah were especially quick and informative and very good explaining things in layman's terms. Before I knew it, my remortgage was done and dealt with in just a few days without any strain or stress. I will be coming back to Akers Pritchett every time i need Mortgage advice.

1 November 2024
Unprompted review
Rated 5 out of 5 stars

Akers Pritchett did the leg work

Akers Pritchett did the leg work to get us a mortgage. It took them 3 different providers to get us the mortgage, as ours was not the easiest case. After we got the mortgage, it was plain sailing

1 June 2024
Unprompted review
Rated 5 out of 5 stars

Honest, personable and knowledgeable advisors

Having previously called and spoken to James, he on numerous occasions had given me great advice with no obligation or heavy sales follow up calls. Quite the contrary.
I then met with James for a local face to face mortgage appointment to discuss a complex case of remortgaging to settle a secured loan.
Throughout the entire process James and Sarah have been incredible. They're professional, approachable, honest and most of all treat my case with care and attention to detail. They've made the entire process stress-free and it's been a breath of fresh air to deal with mortgage advisors who know what they're doing!
Over and over I would recommend Akers Pritchett to trust in any mortgage related advice.

12 September 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing!

We couldn't recommend them higher if we tried!! Steve & Kim both went above and beyond to help us with getting our first mortgage. The most helpful team where nothing was too much to ask! Thank you so so much :)

16 September 2024
Unprompted review
Rated 5 out of 5 stars

Unreservedly recommended

Unreservedly, I recommend Akers Pritchett for those requiring expert guidance in a crowded market place, highly efficient processing by a dedicated team, and warm personal communications throughout, when seeking to secure a mortgage for the most important purchase.
I was myself recommended Akers Pritchett Ltd and have wholeheartedly experienced all the subject matter expert service that was so convincing shared.
At a time when you truly need highly efficient, seamless processing, and a personal service par excellence, Akers Pritchett Ltd are the Mortgage Brokers!

13 September 2024
Unprompted review
Rated 5 out of 5 stars

Seamless service from start to finish

Seamless service from start to finish, nothing was ever too much trouble and someone was always on hand and available to talk to whenever I needed. Very patient and understanding when multiple questions were asked and I was made to feel included throughout the whole process. Would always use and recommend Akers Pritchett.

20 August 2024
Unprompted review
Rated 5 out of 5 stars

First class professionals

James and Nicky are first class and would give ten stars if I was able to.

James has a fantastic knowledge of the mortgage market place.

Nicky is incredible at pushing things on with tremendous communication and follow up skills.

James stayed in contact out of office hours and during the process when new offerings came to market, he kept me informed even though we were at the point of receiving the funds.

They are a standout not only in the local area but across the country.

In being 65 and self employed, securing a mortgage seemed impossible but they found a solution for me where others locally and nationally couldn’t.

I highly recommend James and Nicky

25 July 2024
Unprompted review
Rated 5 out of 5 stars

Earnestly Recommend

James, Nicky and Chloe were a great help all the way through my process, explaining everything clearly - even for someone who had almost no idea how anything worked! It was never a trouble to contact them to fit my own schedule, and I was kept regularly updated. Big recommend for anyone looking.

2 August 2024
Unprompted review
Rated 5 out of 5 stars

AN EXCELLENT SERVICE : We contacted Akers following a…

We contacted Akers following a recommendation from our estate agent . Initially we dealt with James Akers who was well informed, very helpful and directed to a different , more beneficial product that met our needs. The application was helped by Nicki in the office and all was processed both quickly and smoothly. Overall, a good experience.

2 April 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant service and fast results

As always these guys have been saviours for us. We have now used them around 4 times. They always find a deal even if you think you can’t get one, let the experts have a go at AP. I know I can trust them with my finances in full confidentiality and would never use anybody else. Steve has been like a friend and I know I can pick the phone up to him anytime. I have also recommended them to numerous friends. Thank you for your hard work for my family.

18 July 2024
Unprompted review
Rated 5 out of 5 stars

Great service and company

Fraser and Chloe were great kept me up to date on everything they knew was happening through the process and really helped get all the info and documents I needed for my mortgage. Great service.

25 June 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant, would highly recommend

We have used Akers Pritchett twice now, and both times have received superb service. Our most recent house move and mortgage requirements were complex and subject to some serious time pressures - Akers Pritchett sorted it out and removed a lot of the stress and worry from the whole situation. Brilliant, would highly recommend.

21 June 2024
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Not a straight forward mortgage, first mortgage advisor was working on it for 4 weeks still didn’t have a solution. Contacted Fraser who had it sorted and mortgage offer within a week. Chloe was great giving me regular updates throughout the whole process. Already recommended to friends.

1 May 2024
Unprompted review

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