Akers Pritchett Reviews 

145
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being extremely helpful, highly professional, and wonderfully supportive throughout the entire property purchasing process. People note that the knowledgeable team always provides clear guidance and ensures that communication remains exceptionally transparent from start to finish. Some reviewers were happy with the exceptional customer service received, particularly when dealing with protracted and complicated mortgage applications. Consumers also deeply appreciate how proactive, reassuring, and approachable the brokers are when working tirelessly to secure the very best deals. Clients consistently emphasize that nothing is ever too much trouble for the team, making stressful situations much easier to manage.

What people talk about most

Staff

People report high satisfaction with the staff, frequently highlighting their exceptional knowledge,... See more

Service

Consumers find service to be exceptionally helpful, praising the professional, efficient, and stress-free... See more

Customer service

Reviewers highlight positive aspects of customer service, emphasizing constant support and open communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used Akers Pritchett now for several years and would have absolutely no hesitation in recommending the team. We have mostly been in contact with James and Eleanor who have been professional, k... See more

Rated 5 out of 5 stars

James and Sarah made our first experience purchasing a property such an easy one! They were with us every step of the way and provided help, advice and the best options for us going forward. They... See more

Rated 5 out of 5 stars

I've been using AKERS Pritchett for many years and they continue to give extremely good service, extremely professional and extremely helpful and always return your calls in a timely manner. They alwa... See more

Rated 5 out of 5 stars

I have recommended Akers Pritchett to everyone who needs a mortgage advisor/broker. We've been going to Steve for years and he's always provided sound advice. Vicky has been fab through our most recen... See more


Company details

  1. Mortgage Broker

Written by the company

At Akers Pritchett, we believe that there's no one-size-fits-all approach so we continuously strive to deliver expert advice that is tailor made to suit your needs, lifestyle and financial circumstances. Being fully independent, you can rest assured that we will work solely in your best interests and no one else. Whether you're a first-time buyer, a homeowners or maybe you're looking for a buy-to-let, our dedicated team of experiences mortgage & protection advisors can help steer you in the right direction and guide you through every step of your mortgage journey.


Contact info

4.9

Excellent

TrustScore 5 out of 5

145 reviews

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4.9

All reviews

(145)

41 reviews in the last 12 months

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Rated 5 out of 5 stars

I recommend Akers Pritchett to ALL 🙌🏼

I’ve been dealing with Steve and Vicki here for a number of years now. I owe them both a few drinks for the money they have saved me and help, advice and care they are always willing to give out without expecting things back in return. Always at the other end of the phone and will be using them again in future. You can’t go wrong with this company. Forget the rest. Thank you again. Shaun

31 July 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant service from start to finish

Brilliant service from start to finish. The whole team, especially James, were a pleasure to deal with and made our remortgage and insurance renewals a smooth and seamless process. They were on hand to provide advice and kept us informed. I wouldn't hesitate to recommend them to others.

1 June 2023
Unprompted review
Rated 5 out of 5 stars

So refreshing to receive such…

So refreshing to receive such professional service. Steve and the team were really on it-knowledgeable, great availability and communication and explaining things clearly and no question too silly.
You will be in safe hands.

I paid their fee for a remortgage 2 years ago but had to pull out of the project through no fault of theirs. I recently revisited the project and Steve honoured the fee I’d already paid, re-did the work at no extra cost and the project was successful.

Many thanks to the whole team. Highly recommend.

19 May 2023
Unprompted review
Rated 5 out of 5 stars

I wouldn’t use anybody else..

Akers Pritchett are the best team to deal with your mortgage requirements, absolutely on it from start to finish. Had a few dealings with Steve and he is more than just a mortgage adviser ,always on hand to deal with any questions in a rapid, professional ,informative manner.

3 May 2023
Unprompted review
Rated 5 out of 5 stars

A fantastic no-nonsense service

A fantastic no-nonsense service with a very friendly and approachable manner. The advice I received was excellent and added to a simple mortgage completion using the best available product.

I would highly recommend Akers Pritchett who provided a better service than my previous High Street Bank.

31 March 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service from James and the team. Always available for friendly and expert advice. A proactive approach from James shielded us from the rapidly increasing mortgage rates.

1 February 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant, personalised, proactive, trustworthy, friendly. Everything you want! Awesome team.

20 December 2022
Unprompted review
Rated 5 out of 5 stars

After being recommended Akers Pritchett…

After being recommended Akers Pritchett by some friends I’m glad we took their advice. Cannot fault the service and customer approach - James and his team were professional, informative and more than happy to help when I had very basic questions! James even managed to secure a decent mortgage rate for us despite the crazy interest rates at the moment. We unfortunately had to withdraw from the property we were buying and James was super helpful in trying to make sure we could use our existing offer. Couldn’t recommend them more - thanks for all your help!

16 December 2022
Unprompted review
Rated 5 out of 5 stars

Remortgage - Great experience with Steve and his team

Steve and his team provided a top class service and advice. Guiding us through every step of the process with great communications and their friendly team, we were not afraid to ask any questions and have any queries answered. It was obvious they were 100% committed to securing the very best product they could for us.

23 November 2022
Unprompted review
Rated 5 out of 5 stars

Remortgage

I used James and the team for my first mortgage and again recently for my renewal. Genuinely a helpful and friendly team that keep you informed and do there upmost to ensure the process runs smoothly. Was able to be open and honest about my situation and totally understood and helped me how others couldn’t. Shall be using them again in the further and highly recommend to others.

17 November 2022
Unprompted review
Rated 5 out of 5 stars

The best

The best, the best, the best.
Quick, efficient, knowledgeable, friendly and very supportive.
We have a nightmare trying to get a mortgage after covid. Steve and the team showed us where we were going wrong and got us an excellent mortgage. We now live in our dream house.
We would highly recommend them.
Thank you.

2 November 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic service and commitment!

I cannot recommend Akers Pritchett highly enough!!

The service from everyone was absolutely incredible. My situation was a little complicated and each step and decision was talked about in a very clear and understandable way. I was desperate to get my dream house and honestly if I hadn't used them, my offer would have fallen through and wouldn't be in the exciting position I am now with the keys in my hand.

Amazing. Amazing. Amazing. Will be recommendeding them to everyone and anyone.

24 October 2022
Unprompted review
Rated 5 out of 5 stars

Excellent advice and highly professional

James, Nicky and the rest of his team have been thoroughly professional and provided an excellent mortgage advice service I would highly recommend. I will certainly be contacting them again as and when I require any future advice.

18 July 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic service

We cannot recommend James and his team more highly. This was our first time using a broker and James was very patient, knowledgeable and always gave sound advice. For a highly competative price, we got A LOT for our money. We would not hesitate to recommend Akers Pritchett and will definitely use them again for our mortgage renewal.

16 September 2022
Unprompted review
Rated 5 out of 5 stars

Knowledgeable and Proactive Team

We have used James for our mortgages and remortgages for the past 7 years. He is extremely knowledgeable, a good listener, and he and his staff are all very proactive. James’ advice has saved us a lot of money and time. The mortgage has never been the stressful bit of our property transactions. We recommend them often and will certainly see them again when our next mortgage is needed.

30 September 2022
Unprompted review

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