ABOUT YOU Reviews 

1,359
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 228 reviews, reviewers overwhelmingly had a great experience with this company, sharing very positive feedback about their overall shopping journey and satisfaction. Customers frequently praise the remarkably wide selection of available brands, great competitive prices, and the simple, easy-to-use ordering process. People also appreciate the reliable delivery service alongside the genuinely excellent quality of the fashion items received. However, some customers also noted occasional delays in shipping times or encountered minor issues when trying to track their packages online. A few people mentioned receiving incorrect items, wrong sizes, or products arriving without their proper original packaging boxes. Despite these drawbacks, consumers generally remain satisfied with the overall value provided.

What people talk about most

Product

Users describe positive interactions with product, consistently highlighting great quality, accurate... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast shipping times and... See more

Order

Clients share ambiguous opinions on order, as experiences vary significantly among buyers. While many... See more

Quality

Reviewers mention positive feedback about quality, praising items for being comfortable, true to description,... See more

Price

Consumers find price to be positive, frequently highlighting great deals and unbeatable rates across a wide... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It proved to be a trustworthy company in pretty much every aspect so far. Items are as described, most of sizes available , proposals are very closed to my likes, packages arrived almost always in log... See more

Rated 4 out of 5 stars

The wide variety of brands and prices is one of the best advantages of About you. The easy navigation in the app is perfect and helpful in finding what you want at the best price. The guide for sizes... See more

Rated 4 out of 5 stars

The product was great and the delivery service was excellent. The only downside was that the shoes didn't arrive in their original packaging box.

Rated 4 out of 5 stars

I liked the true description of the fabric of the skirt I bought but I would like it better if there were measurements of the product or at least a size chart. I pretty much had to guess the size. The... See more



Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 29% of negative reviews

Typically replies within 2 weeks

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4.4

All reviews

(1,359)

329 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

There is a wide variety of products

There is a wide variety of products. With the right sizes and a variety of sizes. The prices on some products are very good but there are others with not so good prices. The size chart on clothes corresponds to reality. The only negative was the slight delay in delivery. Obviously due to the company's workload.

26 May 2026
Unprompted review
Rated 5 out of 5 stars

It is very user-friendly and easy to…

It is very user-friendly and easy to navigate. The return process is exceptionally simple and hassle-free, and customer service responds promptly whenever assistance is needed. There is a wide variety of products available, and from time to time you can find some really great deals and offers. Overall, a very positive shopping experience.

15 May 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely terrible customer service

Absolutely terrible customer service. They sent me the wrong product, and instead of fixing their mistake properly, they told me to send it back and place a new order for the correct item. Meanwhile, the price had increased, and they promised me a discount code so I could repurchase it at the original price — but they never sent it. They also stopped replying to my emails completely. One of the worst customer service experiences I’ve ever had. Stay away.

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Easy and quick

Easy. Fast and when you want to return there is a ready made sticker with your address and the About you address and it makes it easy

2 May 2026
Unprompted review
Rated 1 out of 5 stars

Unfortunately I bought FAKE Levi's…

Unfortunately I bought FAKE Levi's jeans, low quality,it smells petrol, I've paid 110euro for trash.... I've made a complaint comment to the customer service, no body contact me yet.....
Bad experience, I don't trust the company anymore...

4 January 2026
Unprompted review

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