It proved to be a trustworthy company in pretty much every aspect so far. Items are as described, most of sizes available , proposals are very closed to my likes, packages arrived almost always in log... See more
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Review summary
Created with AI, based on recent reviews
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The wide variety of brands and prices is one of the best advantages of About you. The easy navigation in the app is perfect and helpful in finding what you want at the best price. The guide for sizes... See more
The product was great and the delivery service was excellent. The only downside was that the shoes didn't arrive in their original packaging box.
I liked the true description of the fabric of the skirt I bought but I would like it better if there were measurements of the product or at least a size chart. I pretty much had to guess the size. The... See more
4.4
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 29% of negative reviews
Typically replies within 2 weeks
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To be honest I ordered from about you…
To be honest I ordered from about you because it has really good sales and a variety of products the only thing that annoyed me a bit was that my order came like two days later but because it's a really great site , they had told me that my order would have been late so i appreciate them for this I propose you to order from About You
15 April 2026
Unprompted review
I returned an item and never received…
I returned an item and never received the money back. I talked to them over 15 times. The answer was it is a matter of logistics and I cannot help you. It has been 5 months since.
30 April 2026
Unprompted review
Excellent service.
20 April 2026
Unprompted review
I ordered a pair of shoes that were on…
I ordered a pair of shoes that were on sale, and everything seemed fine at first. However, just two days later, I received an email informing me that they were actually sold out. What makes this even more frustrating is that on the same day I placed my order, I had found the exact same pair for a great price on another website. I deliberately chose to purchase from you instead, trusting that my order would be fulfilled without any issues.
Now, not only has my order been canceled, but the shoes are also no longer available on either website. I’ve completely missed the opportunity to buy them elsewhere because I relied on your store. This situation feels very disappointing and avoidable, and it reflects poorly on your customer service and inventory management.
28 April 2026
Unprompted review
Worst E-Shop Ever!
My experience with About You has been unacceptable. They completely failed to arrange a basic return, hiding behind their third-party courier, ACS Courier, who were impossible to reach. Despite repeated efforts on my side, no collection was scheduled. Instead of taking ownership, About You shifted the responsibility onto me—effectively asking the customer to fix their own broken process. This reflects a serious lack of accountability, poor customer service, and inadequate control over their logistics partners. If a company cannot manage something as fundamental as returns, it raises serious concerns about their overall operations. I will not be using their services again.
28 April 2026
Unprompted review
punctuality in delivery time
punctuality in delivery time, reliability and good prices
25 April 2026
Unprompted review
Great delivery experience
Great delivery experience from ABOUT YOU. My order arrived on time, well packaged, and in excellent condition. The tracking updates were clear, and the whole process was smooth from checkout to delivery. Very satisfied and would order again.
26 March 2026
Unprompted review
Everything did it well
Everything did it well. We took exactly what we order. The product was Arena Cobra ultra swipe mirror. Easy to order from the site of about you.
17 April 2026
Unprompted review
Variety of products in decent prices
Variety of products in decent prices! Excellent delivery and service!
22 April 2026
Unprompted review
Great service
Good service, reliable, nice products and nice packaging
17 April 2026
Unprompted review
Easy and fast shopping..
Easy and fast shopping... great quality and super fast delivery
9 April 2026
Unprompted review
Everything went smoothly !
30 March 2026
Unprompted review
IS VERY EASY TO PLACE THE ORDER
IS VERY EASY TO PLACE THE ORDER. THE DELIVERY USUALLY IS ON TIME AND THE MOST IMPORTANT IF SOMEONE WANTS TO RETURN THE PRODUCT, CAN DO IT VERY EASY AND GET THE MONEY BACK, WITHOUT ANY QUESTIONS.
31 March 2026
Unprompted review
Everything went well
Everything went well, from ordering to the delivery
30 March 2026
Unprompted review
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