I found their website and ordering process very easy to use. Their measuring and fitting guides were easy to follow. I placed the order and received the blinds all well within the timeframe they had... See more
Company replied
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Review summary
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We ordered two blind one came damaged by the carrier, I then phoned the office and spoke to Chris who was very helpful and resent the replacement blind out in good time, he also kept me updated w... See more
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As a returning customer I can highly recommend this company, their products and their customer service team. Sadly on this occasion when we opened the package containing the “ head rail” we saw t... See more
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This is 2nd order. Very happy with the my purchase. Found YBD to be one of the few companies selling different colour frames for Perfect fit blinds and the purchased mahogany colour frames were perfec... See more
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Company details
Written by the company
Your Blinds Direct is a nationwide manufacturer and supplier of bespoke window blinds. Based in Leicestershire, we have 30 years of experience in delivering premium quality window coverings at affordable prices. As manufacturers, we’re able to cut out the middleman to cut down on costs. We employ premium-quality materials and high standards of craftsmanship in our products, but we’re able to sell them at competitive and affordable prices. All our products are made-to-measure and hand-crafted to the exact requirements of our customers. We have a huge selection of blinds styles, materials, and designs readily available. Browse our website today to find the perfect product for your needs. You can also read our blog, and check out our Instagram, Pinterest for some inspiration. One of our core values is to use ethical products and suppliers in our operations. For example, investing in long-term green solutions for our manufacturing process. As a small, family-owned business we also strive to support other UK businesses wherever possible. Your Binds Direct is a member of the British Blind & Shutters Associations for over 2 decades. As one of the market experts in a blind industry, we gained the reputation of a reliable and trustworthy company.
Contact info
., United Kingdom
- 0800 029 1678
- support@yourblindsdirect.co.uk
- www.yourblindsdirect.co.uk
4.6
Excellent
187 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Excellent service,great company.Chris…
Excellent service,great company.Chris was very helpful and patient explaining everything to me . My blinds arrived and I was totally blown away with them they look amazing. They have so much to choose from where as a lot of companies I found were just plain colours . I also got to add little finishes I wanted. I will be ordering again . Oh and an exceptional price.
10 October 2024
Reply from Your Blinds Direct
Rhona,
Thank you so much for your amazing review! We're thrilled to hear you loved the variety, custom finishes, and exceptional pricing we offer. Chris will be so pleased to know his help made a difference, and I’ll be sure to pass along your kind words. We’re delighted that the blinds exceeded your expectations, and we can’t wait to help you with your next order!
Excellent quality, perfect fit.
Excellent quality blinds, look great, fit perfectly. Fast delivery, just what we wanted.
7 October 2024
Reply from Your Blinds Direct
Thank you so much for your fantastic review! We're thrilled to hear that you’re happy with the quality and fit of your blinds, and that the fast delivery met your expectations. It's great to know they’re exactly what you wanted! We appreciate your support and hope to see you again in the future.
Reply from Your Blinds Direct
Kay,
Thanks for your great review! We're so glad the process was easy and the blinds fit perfectly. We hope you enjoy them, and we appreciate your support
Great communication
Great communication, paid extra for express delivery, it arrived it 2 days. Good quality, would use again
17 September 2024
Unprompted review
Reply from Your Blinds Direct
Damion,
Thanks for the wonderful review! Hearing that you loved our new express service puts a big smile on our faces. We’re always working hard to create the best experiences, and your feedback means the world to us. Hope to see you again soon!
Great blinds and fast delivery.
15 August 2024
Reply from Your Blinds Direct
Thank you so much for your review! Even a few words mean a lot to us. We’re glad you had a great experience, come back anytime.
Reply from Your Blinds Direct
Thank you for taking the time to share your experience! We're overjoyed to hear that you loved your blinds. We look forward to seeing you again soon!
Reply from Your Blinds Direct
Thank you so much for your kind words! We're thrilled to hear that you had such a great experience with us. Our team works hard to ensure every customer leaves with a smile, and your feedback makes it all worthwhile.
Reply from Your Blinds Direct
Josh,
It's what we all want when buying online, fast and accurate. Thanks for the review.
Reply from Your Blinds Direct
Clint,
Thank you for the review, straight to the point, we like it. Come back anytime.
Reply from Your Blinds Direct
Stuart,
Thank you for leaving a review, we love hearing from our customers. We try to keep our prices very competitive.
Perfect fit from my measurements
Perfect fit from my measurements. Also perfect colour match to the Teal wall.
Packed securely for delivery and easy to install.
5 July 2024
Reply from Your Blinds Direct
Paul,
Thank you for the kind words. The brilliant colour match was all down to you. Enjoy your purchase.
terrific
Free sample, easy order and pay, was nervous at price but it fits like a dream. Worth it😀
6 June 2024
Reply from Your Blinds Direct
To quote that famous shampoo line 'Because You're Worth It'. We love to hear from customers who have enjoyed the process from start to finish. Thank you for taking the time to leave a review.
Arrived on time
Arrived on time, I ordered wrong clips which were replaced within 36 hours. Blinds look great
15 May 2024
Reply from Your Blinds Direct
Mike,
Glad you're loving the new shutters, we were happy to help solve your issue. Unlike a lot of other companies, we pride ourselves on our aftercare service.
Perfectly sized and very significantly…
Perfectly sized and very significantly cheaper than going to a supplier who would fit the blinds also. Fitting was relatively straightforward.
13 May 2024
Reply from Your Blinds Direct
Peter,
Thank you for leaving a review. We try to keep our prices clear and fair, without pretending to have 'massive sale discounts', unlike our competitors.
Issues caused by the courier dealt with quickly
Issues caused by the useless DX delivery service were quickly and effectively dealt with.
The price was good for the product. If we paid a lot more we could have got a better product but we were not expecting top of the line.
Change that delivery company for another star guys!
29 April 2024
Reply from Your Blinds Direct
Thank you for taking the time to leave us a review. Whilst we try to take care and pay attention with packing our products, we have no control over how they arrive at their destination. This is an issue we are working on to resolve.
Good service and great communication.
The website was easy to navigate and the choice was great. Measuring advice was given which was a help. Communication was good too and I looked forward to receiving my blinds. On the day of delivery I only received the blind, the slats were missing. I contacted them by phone and was told that they are despatched seperately. The young lady I spoke to rang the courier and then let me know that they would arrive the following day. They did arrive but the state of the box was shocking although the slats were undamaged thankfully. All in all I would say I will use Your Blinds Direct again.
1 May 2024
Reply from Your Blinds Direct
Dawn,
Yes, unfortunately sometimes the courier in their wisdom decide to separate the order on to 2 vehicles. Glad we could ease your worries with swift communication. Thank you for the stellar review.
EXCELLENT
First class company with a great choice of window blinds and colours also offering free samples making your choice so much easier.Customer service is excellent and nothing is too much trouble.I can highly recommend
29 April 2024
Reply from Your Blinds Direct
Elaine,
Stop it.... You'll make us blush!
Thank you for your very kind words, we appreciate you taking the time to send us a review.
Helpful member of customer care team…
Helpful member of customer care team when I realised I had given the incorrect sizing. Delivery was prompt and I am pleased with the blind
5 April 2024
Reply from Your Blinds Direct
Denise,
We always aim to have knowledgeable staff on hand to give you the best advice for your predicament. Glad that we were able to solve your issue swiftly. Thank you for taking the time to review us, we really appreciate it.
Perfect fit lite shutters
I have fully kitted out my house with blinds from this company and can honestly review them as excellent. Brilliant communication. Would definitely buy more in future and happily recommend them
5 April 2024
Reply from Your Blinds Direct
Phill,
We couldn't ask more from a review. Thank you a thousand times. Glad we could help make your house a home. Come back again, if you ever move house :)
Blinds Direct supplied the vertical…
Blinds Direct supplied the vertical blinds I required at a competitive price, delivered them on time and they fit perfectly. I am very pleased with the service they have provided.
15 April 2024
Reply from Your Blinds Direct
Thank you for the wonderful words. As a family business we appreciate every review.
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