I found their website and ordering process very easy to use. Their measuring and fitting guides were easy to follow. I placed the order and received the blinds all well within the timeframe they had... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
We ordered two blind one came damaged by the carrier, I then phoned the office and spoke to Chris who was very helpful and resent the replacement blind out in good time, he also kept me updated w... See more
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As a returning customer I can highly recommend this company, their products and their customer service team. Sadly on this occasion when we opened the package containing the “ head rail” we saw t... See more
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This is 2nd order. Very happy with the my purchase. Found YBD to be one of the few companies selling different colour frames for Perfect fit blinds and the purchased mahogany colour frames were perfec... See more
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Company details
Written by the company
Your Blinds Direct is a nationwide manufacturer and supplier of bespoke window blinds. Based in Leicestershire, we have 30 years of experience in delivering premium quality window coverings at affordable prices. As manufacturers, we’re able to cut out the middleman to cut down on costs. We employ premium-quality materials and high standards of craftsmanship in our products, but we’re able to sell them at competitive and affordable prices. All our products are made-to-measure and hand-crafted to the exact requirements of our customers. We have a huge selection of blinds styles, materials, and designs readily available. Browse our website today to find the perfect product for your needs. You can also read our blog, and check out our Instagram, Pinterest for some inspiration. One of our core values is to use ethical products and suppliers in our operations. For example, investing in long-term green solutions for our manufacturing process. As a small, family-owned business we also strive to support other UK businesses wherever possible. Your Binds Direct is a member of the British Blind & Shutters Associations for over 2 decades. As one of the market experts in a blind industry, we gained the reputation of a reliable and trustworthy company.
Contact info
., United Kingdom
- 0800 029 1678
- support@yourblindsdirect.co.uk
- www.yourblindsdirect.co.uk
4.6
Excellent
187 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Second blind from this company as…
Second blind from this company as quality and service from the first order was great.
25 March 2024
Reply from Your Blinds Direct
We absolutely love returning customers, as it affirms we must be doing something right. Joking aside, thank you for taking the time to leave us a wonderful review.
Reply from Your Blinds Direct
Those are the adjectives we live by :)
Thank you for leaving a review, much appreciated.
THANKS
HAVING SOMEONE AT BLINDS DIRECT AVAILABLE TO HELP AND ASSIST ANY CLIENT JUST BY GIVING WINDOW SIZE.
12 April 2024
Reply from Your Blinds Direct
Douglas,
We were happy to help you with your query.
Thank you for leaving a review, we appreciate it.
Highly recommended
We received excellent support from this company right through from measuring, ordering and delivering our patio door allusion blind. The quality of the blind is first class and has saved us hundreds of pounds. We are thrilled with our purchase and wouldn't hesitate to recommend thus company.
5 April 2024
Reply from Your Blinds Direct
Angela,
Thank you for purchasing one of our lovely Allusion blinds. They really do lift the feel of the room. We really appreciate your kind words, thank you again for taking the time.
Excellent service and blinds are…
Excellent service and blinds are beautiful and a really good price
15 March 2024
Reply from Your Blinds Direct
Thank you for rating our products, we try our best to provide quality custom blinds at affordable prices. Come back anytime.
Great Product, Fabulous after sales care
I purchased some illusion blinds from “Your Blinds Direct” over a year ago. The blinds were perfect and just what we were after. More recently I contacted “Your Blinds Direct” regarding an issue with one of clips that fit into the rail/track, their customer support (Chris) was excellent in answer all my questions and helping me to resolve my clip issue. I would strongly recommend this company for the quality of their products and their after sales care - Thanks Steve
1 March 2024
Unprompted review
Reply from Your Blinds Direct
Steve,
What a superb review of our aftercare service!
We may even print it and hang it on our wall. Thank you for taking the time to write this.
Regards, YBD
Allusion blinds
Purchased 3 sets of Allusion blinds in Horizon Chalk.
Ordering was simple, and very competitively priced. Delivery was fast and efficient, and fitting was very easy. The blinds are lovely quality and look amazing! I am absolutely delighted! Customer service was excellent and I will definitely recommend!
6 February 2024
Reply from Your Blinds Direct
Barbara,
I was a pleasure to deal with you. The finished look in your home was spectacular, thank you for showing us the images. 5* customer :)
Reply from Your Blinds Direct
Lynne, You have brightened up a dull February morning. Thank you for taking the time to leave such a wonderful review.
The blinds themselves are fine My blinding experience
The blinds themselves are fine but I should have appreciated more information about re-charging the battery for the mobile blind.
2 January 2024
Reply from Your Blinds Direct
Mary,
Our records show that you only purchased a battery from us and the battery comes with a full set of instructions. You may have intended this review for another website.
Faux wooden blinds
These blinds are beautiful. Really good quality, easy to install and come complete with a valance. Perfect.
11 January 2024
Reply from Your Blinds Direct
Allison, Thank you for such a wonderful and uplifting review. This has made our morning.
Come back anytime, we've got Velux style blinds coming in a few months.
Quality as expected at a good price…
Quality as expected at a good price delivered quickly.
11 January 2024
Reply from Your Blinds Direct
As a family run business we try to keep the quality as high as possible. Thank you for leaving an excellent review.
Great product and price and easy to fit
14 December 2023
Reply from Your Blinds Direct
Peter,
Thank you so much for the 5 Star review, we appreciate your feedback.
What a great company
What a great company, ordered blinds for my whole home, great price, great quality and arrived on time. Excellent customer service. Would total recommend to friends and family.
7 December 2023
Reply from Your Blinds Direct
Deniece,
Thank you for such a wonderful review and for choosing us to cover your entire home with our products.
GREAT ,EASY TO FIX AND GOOD FINISH
28 November 2023
Reply from Your Blinds Direct
Richard,
BAM! What a punchy review, we love it. The exact qualities we strive towards for every blind we make.
Have used this compReasonable price, simple website and great qualityany 4 times now and…
Have used this company 4 times now and every time very easy to deal with. And the blinds are always received sooner than I would expect. Reasonable price, simple website and great quality.
26 October 2023
Reply from Your Blinds Direct
Lee,
4 times, that’s brilliant! Nothing makes us happier than returning customers. We're always trying to improve our service, so thank you for the amazing feedback.
Great blinds
The blinds I ordered are top quality blinds they look fantastic. I will be ordering more for rest of house in the near future. Also the customer service was very helpful.
14 November 2023
Reply from Your Blinds Direct
Christina,
Thank you for taking the time to write such a wonderful review. As a family business, this means a lot to us. See you again soon.
A repeat order.......
We ordered a single blind a few weeks ago, and werte so pleased with it we ordered 14 more!!! Excellent blinds and good service, even accomodated a custom valence for a nominal fee, so I have a single valance across 4 binds (one over each window) - Recommended and a please to deal with.
17 October 2023
Reply from Your Blinds Direct
David,
Thank you for such an indepth review. We're happy that you're happy. Have a great day.
easy online service and fast delivery
easy online service and fast delivery , good value for money.
12 October 2023
Reply from Your Blinds Direct
Michael,
Well thats the trifecta, easy, fast AND good value! We aim to please, thank you for such a wonderful review.
Excellent service from ordering the…
Excellent service from ordering the samples to ordering the blinds. Arrived in the time scale given and quality superb. Will be placing another order shortly and would highly recommend you.
19 October 2023
Reply from Your Blinds Direct
Kevin,
You're making us blush!
What an amazing review, thank you so much for your kind words.
Prompt dispatch and delivery.
18 October 2023
Reply from Your Blinds Direct
Keith,
Thank you for leaving a review. Time is one of the biggest commodities, so we try not to waste any.
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