Banner for Hello Shutters

Hello Shutters Reviews 271

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service from start to finish, highlighting the professionalism and helpfulness of the staff. Many consumers are delighted with the high quality of the products, noting how the shutters and blinds have transformed their homes, making rooms brighter and more stylish. The installation process is frequently described as smooth, efficient, and tidy, with fitters often going above and beyond. People appreciate the clear communication, prompt quotes, and detailed advice provided by the team, ensuring a seamless user experience. The overall sentiment indicates strong satisfaction with both the product and the entire customer journey.

What people talk about most

Service

People report positive experiences with service. Customers consistently praise the professionalism,... See more

Product

Consumers find the product to be of premium quality and are highly satisfied. Many reviewers praise the... See more

Staff

Customers consistently report positive experiences with staff, highlighting their professionalism,... See more

Quality

Reviewers express high satisfaction with the quality of the products, particularly the shutters. Customers... See more

User experience

Clients share positive opinions on user experience. Many customers describe their overall experience as... See more

Based on these reviews

Rated 5 out of 5 stars

I dealt with 3 people during my journey with Hello Shutters, Charlie, Will & Dean who all showed courtesy & professionalism. Installation was completed within the time scale that was initially advis... See more

Rated 5 out of 5 stars

The shutters look beautiful, they let in so much light, and there's something strangely satisfying about opening and closing them. We chose a split tilt arrangement for our larger windows, so we can k... See more

Rated 5 out of 5 stars

We debated for a long time whether to invest in shutters to replace our tired looking curtains in our two bay windows. Our only regret is not having them done sooner, the rooms feel so much lighter!... See more

Rated 5 out of 5 stars

Fantastic service from start to finish, great communication, prompt quote and fitting was superb. The shutters look amazing and have transformed the rooms. The black out blind behind bedroom one reall... See more


Company details

  1. Window Treatment Store
  2. Blinds Shop
  3. Home Improvement Store
  4. Interior Designer

About Hello Shutters

Written by the company

Affordable Luxury for your Windows, Doors & More.

At Hello Shutters we are passionate about quality and attention to detail. The experts in our team aim to make our interactions with you as easy and informative as possible, helping you choose the right solution for your home.

Following the Free Design Survey, our written quotations provide full detail of our proposed solution, using 'Plain English' and images where it helps. We price competitively from the outset so you know you are getting the best deal accompanied by market leading service without the need for elongated negotiations.

We offer the full range of Plantation Shutters, from Full Height and Cafe Style to Tier-on-Tier, Track and Special Shapes. With multiple suppliers we offer UK Manufactured shutters as well as Imported options, with premium and more budget friendly choices available. We have a waterproof range for bathroom shutters and complement our shutters with a range of specialist blinds to include motorised lanterns, gable end blinds and bi-fold door options.

Our company was originally established in 2017 as part of a national franchise brand where we grew into one of the largest multi-territory operators and were winners of the Franchise Of The Year Award in 2022 & 2023. We became an independent family owned business and re-branded as Hello Shutters in 2024, to offer a broader range of products and to have better control over our future strategy.

Our reputation on TrustPilot is important to us and we are eternally grateful to our customers for sharing their experiences here. Thank you for taking the time to read through our profile. We'd love to help you with your shutters, please do get in touch to arrange a Free Design Survey.

- Family Business

- Price Beat Promise

- No 'Hard Sell' Guarantee

- Expert Advice

- 10 Year Warranty

- Premium & Budget Friendly Options

- UK Manufactured & Import Options

- Express Delivery Available

4-5 week installation

- Quarterly Prize Draw

'Win Back the Price of Your Shutters'

Comprehensive 10 Year Guarantee on all Shutters

For Your Peace of Mind

We offer a range of shutter materials from Premium through to more Budget Friendly, all of which come with a comprehensive 10 Year Guarantee.

Contact info

Promotion box for Hello Shutters

Feeling Lucky? Quarterly Prize Draw

One lucky customer will win back the full price of their shutters

5.0

Excellent

TrustScore 5 out of 5

271 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic experience from start to…

Fantastic experience from start to finish. Professional, personable, listened to what I wanted but provided helpful advice. The product (I had shutters) is premium quality and have transformed the room. Pricing is very competitive too. Would totally recommend.

10 April 2026
Rated 5 out of 5 stars

I am very pleased with my shutters they…

I am very pleased with my shutters they look beautiful,Excellent quality,they were fitted by Dean he was very friendly made me feel at ease and did an excellent Job and explained everything about how they worked and to clean them. would definitely recommend Hello Shutters

30 March 2026
Rated 5 out of 5 stars

Great service

Very straightforward and well managed process. Charlie explained the products available really well and made our decision easy. The product arrived early and we are now proud owners of gorgeous shutters. Thinking about having them elsewhere! Obviously we will use Hello Shutters again 🤩

1 April 2026
Rated 5 out of 5 stars

Thrilled!

Had my new shutters installed today and I’m absolutely thrilled with them. They’ve completely transformed my house. The quality is fabulous, and the service end to end from Hello Shutters has been brilliant. I’d highly recommend!

31 March 2026
Unprompted review
Rated 5 out of 5 stars

High Quality job and staff.

We recently had wooden shutters installed for two bay windows by Hello Shutters, and we’re really pleased with the result. From the initial consultation through to installation, the team was professional, friendly, and attentive to detail. They took the time to explain the options available and helped us choose a style that suited both our home and budget.

The shutters themselves are beautifully made and fit perfectly, instantly improving both the look and functionality of the rooms. The installation was smooth and efficient, with everything left clean and tidy afterwards.

Overall, a great experience and we wouldn’t hesitate to recommend Hello Shutters to anyone looking for high-quality window shutters.

27 March 2026
Rated 5 out of 5 stars

We had an excellent experience

We had a really excellent experience. The whole procedure from first email to installation was smooth and efficiently run. We are delighted with our shutters, they fit perfectly. Thank you Will and your team.

17 March 2026
Rated 5 out of 5 stars

Shutters for bay window

I purchased shutters for a bay window.The service provided was excellent. The staff were very informed and able to offer advice without being pushy. The shutters arrived within the timescale given and were installed quickly and look amazing. The quality of the shutters is excellent and they were very competitively priced compared to other mainstream shutter providers. Would definitely buy from this firm again.

16 February 2026
Rated 5 out of 5 stars

Love my Shutters

Happy with my Shutters. Thank you.
From quotation, through to installation, my expectations were managed. They turned up when they said they were going to. Costs, deposit and final payment was clearly set out. Everyone I dealt with within the company were polite, friendly and professional.

25 February 2026
Rated 5 out of 5 stars

Great service

The whole experience from start to finish was very professional, and the shutters are great quality and look amazing

19 February 2026
Rated 5 out of 5 stars

Highly recommend

Will was brilliant from start to finish and his advice was spot on. The guy who fitted them, again, brilliant, quick, precise and super professional. Love love love our new shutters, worth the wait for sure!

24 February 2026
Rated 5 out of 5 stars

A good product at a competitive price

A good product at a competitive price. Positive personal interactions with the person who surveyed and quoted and also with the fitter who installed. From the point that the product had been manufactured and shipped, the installation was very prompt. Our customer experience to this point has been overwhelmingly positive. Would recommend to others.

20 February 2026
Rated 5 out of 5 stars

Really great experience

Really great experience. From our initial appointment to fitting day, Hello Shutters were lovely to deal with. The fitter was very helpful and did a great job fitting our shutters. Would definitely recommend.

16 February 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look