I found their website and ordering process very easy to use. Their measuring and fitting guides were easy to follow. I placed the order and received the blinds all well within the timeframe they had... See more
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Review summary
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We ordered two blind one came damaged by the carrier, I then phoned the office and spoke to Chris who was very helpful and resent the replacement blind out in good time, he also kept me updated w... See more
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As a returning customer I can highly recommend this company, their products and their customer service team. Sadly on this occasion when we opened the package containing the “ head rail” we saw t... See more
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This is 2nd order. Very happy with the my purchase. Found YBD to be one of the few companies selling different colour frames for Perfect fit blinds and the purchased mahogany colour frames were perfec... See more
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Company details
Written by the company
Your Blinds Direct is a nationwide manufacturer and supplier of bespoke window blinds. Based in Leicestershire, we have 30 years of experience in delivering premium quality window coverings at affordable prices. As manufacturers, we’re able to cut out the middleman to cut down on costs. We employ premium-quality materials and high standards of craftsmanship in our products, but we’re able to sell them at competitive and affordable prices. All our products are made-to-measure and hand-crafted to the exact requirements of our customers. We have a huge selection of blinds styles, materials, and designs readily available. Browse our website today to find the perfect product for your needs. You can also read our blog, and check out our Instagram, Pinterest for some inspiration. One of our core values is to use ethical products and suppliers in our operations. For example, investing in long-term green solutions for our manufacturing process. As a small, family-owned business we also strive to support other UK businesses wherever possible. Your Binds Direct is a member of the British Blind & Shutters Associations for over 2 decades. As one of the market experts in a blind industry, we gained the reputation of a reliable and trustworthy company.
Contact info
., United Kingdom
- 0800 029 1678
- support@yourblindsdirect.co.uk
- www.yourblindsdirect.co.uk
4.6
Excellent
187 reviews
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Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from Your Blinds Direct
Thank you for leaving a review, we really appreciate it. Every review helps grow our business. Enjoy your purchase.
The company was so helpful when we…
The company was so helpful when we discovered that the material we had ordered was discontinued. They sent us a selection of samples which helped us choose another fabric. They helped us with the measurements and now that the blinds have been installed we are so pleased with them.
21 February 2025
Reply from Your Blinds Direct
So glad we could help you find the perfect fabric. Sometimes a little hiccup leads to an even better choice, and it’s great to hear you’re happy with the end result. Thanks for your lovely review, we’re always here if you need us again!
Lovely blinds qwick dilivery and great…
Lovely blinds qwick dilivery and great customer service highly recommend
14 February 2025
Reply from Your Blinds Direct
Thank you so much Catherine!
Great to hear you’re happy with everything and that your blinds arrived nice and quickly. We always love hearing from our customers, and your recommendation means a lot. Come back anytime, we’re happy to help.
Reply from Your Blinds Direct
It's amazing what a great set of blinds can do! Just like the TARDIS, sometimes a room can feel much bigger on the inside with the right touch. We're so glad you're happy with the look, thanks for your review!
So easy to order
So easy to order. Quick delivery. Blinds are of a superb quality and I would highly recommend them.
11 March 2025
Unprompted review
Reply from Your Blinds Direct
Thank you for your kind words, we really appreciate it! We're so pleased you found the ordering process easy and that you're happy with the quality of your blinds. Your recommendation means a lot to us, and if you ever need anything else, we'd love to help again. Come back anytime!
Reply from Your Blinds Direct
Fantastic to hear everything was easy from start to finish! We love making things simple for our customers, and it’s great to know you’re happy with our service.
Thanks for your review, enjoy your new blinds!
Reply from Your Blinds Direct
Here at YBD we try to make your shopping experience at simple as possible & we love hearing your feedback. Thank you for the wonderful review.
Reply from Your Blinds Direct
Speed and efficiency are what we do best!
Glad we could help so quickly, thanks for your review. We really appreciate every single one.
Excellent service
Excellent service. Needed a charger for a remote control blind. Ordered and arrived within 3 days. Excellent service.
27 January 2025
Reply from Your Blinds Direct
Glad we could get the charger to you quickly! We know how important it is to keep those motorised blinds running smoothly. Thanks for your kind words and for choosing us!
Fitted perfectly
Good instructions on measuring, exactly colour needed including mahogany effect frame. When arrived fitted perfectly.
17 January 2025
Reply from Your Blinds Direct
Thanks for your lovely review! We're delighted everything turned out just right and that the fit was spot-on. Enjoy your new blinds!
If you have time, we would love to see a picture of the blinds fitted.
Reply from Your Blinds Direct
Thank you for such a lovely review, straight to the point, we like that. We've been working on ramping up our production speed just recently, so thank you for noticing. Have a great day.
Wrong goods description
8 January 2025
Reply from Your Blinds Direct
This customer chose the wrong colour and now they’re annoyed. We did try to resolve this matter amicably by offering the customer a discount on another colour, but instead they decided to try and force a refund though PayPal and leave a 1-star review.
He purchased some Vertical blinds without using our free sample service (up to 8 free samples). By viewing our samples at home, you can make an informed decision if the colour is right for your window space. This customer decided not to do this and purchased the fabric based on the colour of his computer screen.
Excellent pre-sales customer service &…
Excellent pre-sales customer service & very knowledgable.
6 December 2024
Reply from Your Blinds Direct
Thank you for your kind words! We're thrilled to hear that our team could provide the support and expertise you needed. If you have any more questions or need assistance in the future, we're always here to help.
Lovely blind
Really lovely blind. Had seen the pattern elsewhere on other sites but price varied so much site to site. Saved £40 by using this company and delivery was faster than expected and blind is good quality so would definitely recommend this company
17 December 2024
Reply from Your Blinds Direct
Saving £40 and getting a gorgeous blind? Now that’s what we call a win-win! 🏆 We’re so glad you chose us, and we’ll always be here to bring you great deals and even greater blinds. Thanks for the glowing recommendation! 😊
Our blinds are beautiful the service we…
Our blinds are beautiful the service we got was 10/10 and we were contacted to make sure we recieved the item we have had blinds made for the whole house can highly recommend 5 🌟 all the way thankyou
12 December 2024
Reply from Your Blinds Direct
A whole house of blinds? You’re officially part of the Your Blinds family now! 🏡✨ Thank you for trusting us with your windows (and for the 5-star review)! We’re blushing over your kind words and always happy to help.
Highly recommend
We've bought from Your Blinds a number of times over the last year & always been happy with the quality of the blinds & their service. When we've had any technical queries, they've always got back to us quickly & resolved the issue. Highly recommend. recommend.
11 December 2024
Reply from Your Blinds Direct
Repeat customers like you are the sunshine to our blinds! 🌞 Thank you for your loyalty and kind words. We’re thrilled to hear we’ve consistently brightened your spaces—and your day with our service. Here’s to many more happy windows! 🪟
High quality, good prices, great customer service.
An easy buying process, great customer service, great prices, early delivery, and seemingly high quality (still need to hang but already opened and checked). What else could one ask for?
9 December 2024
Reply from Your Blinds Direct
Easy, great, early, and high-quality—you’re making us blush! 😄 Thanks for the lovely review. What else could we ask for? Maybe just for you to enjoy your blinds to the fullest!
Suburb service and after care
Suburb service and after care. Great correspondence an d efficient
9 December 2024
Reply from Your Blinds Direct
Those are words we love to hear! Thank you for your kind words. We’ll keep up the top-notch service, so you can keep enjoying it. Cheers to your new purchase! 😊
Excellent customer service
Excellent customer service
Knowledgeable staff
Great Service
Great product
6 November 2024
Reply from Your Blinds Direct
Richard,
Thank you for a wonderful review. Our customer service is the heart of our business, we try to keep our staff well informed.
The blinds are well made
The blinds are well made. Only one point is like to mention is that the cover strip at the top should be chamfered on both parts so they meet without a gap
11 October 2024
Reply from Your Blinds Direct
Thank you for leaving a review and feedback for our team. The Wooden Venetian you purchased comes by default with a straight cut pelmet. There’s an option on our order page to have a "double return". This gives the pelmet a mitred edge at both ends, allowing for a flush fit of end pieces. We'll investigate the visibility of this option on our site to see if we can improve on it.
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