You garden sorted a problem I had with unpacking 2 hanging baskets. I received a quick reply but the problem was resolved by my daughter. I informed the company that I did not need any further “access... See more
Company replied
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Created with AI, based on recent reviews
During spring we are at our very busiest and added to that – due to the number of people staying at home (and in their gardens!) currently – our order volumes and those of our courier are even higher than usual. Therefore, please allow 21 days for your order to arrive. If after that time you have still not received your items, please do email quoting Trust Pilot, including your order number and post code. Rest assured all items are in stock and our dedicated Nursery & Operations teams are working tirelessly to get them to customers as soon as they can.
United Kingdom
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Unfortunately the plant delivery was delayed. When it arrived it was brown, dry and crispy. The soil was emptied into the box (looked like it had been tipped upside down). It was completely dead and it was only fit for the bin.
Not likely to use this company again.
Was a free gift with my TK Maxx treasure card. A full Verbena bonariensis plant beautifully boxed and delivered so quickly
Thankyou
I ordered quite a few plants, it was in the heatwave, one plant I wasn't happy with after a few emails, I recieved a replacement, and im vey happy with the service I recieved thank you your garden 😀
Saw the ad in the Gardeners World magazine for 3 buddleia plants. Unfortunately 1 has died. I emailed yougarden. I did get a refund of £4.99 but NOT to my card. To my account. So they basically force you to buy from them again. Dreadful company. I thought they would be better as recommended by GW. Don’t buy from this company.
I was very disappointed with the plants this time, they looked dead. The leaves were black and crispy so l have had to cut them off. I am really hoping the plants are NOT dead so am looking after them in their pots on a tray until l can be sure they're fit to be planted. Definitely not the usual standard from You garden.
The plants arrived healthy, strong and vibrant. Delivered on schedule.
the roses died ,2out of 4 servived some times plants need the kiss of life,but then you will blame the weather sods law im affraid
Total waste of money. £9.99 in such a small pot plus £6.99 postage.
It won't even flower this year
A complete and utter rip off
One of the plants was dead completely rotted away.
The plant arrived quickly and packaged so well. Very pleased with it. Thank you.
I have ordered several different plants and trees over the last month or so and all have been in decent condition. Only one set of plants took 7 days to arrive but when they did they were healthy and ready to plant out. As the time for these plants was unsually long I contacted their customer service department who were polite and helpful. I will order from You Garden again.
Lovely plant packaged well. Very pleased and waiting for it to flower
Quick and efficient service, good value for the products ordered/received in prefect condition.
Customer service great, plants hit and miss. Out of three one looked dead, different sizes arrived even though I ordered all the same. A replacement plant was sent but alas was DOA. Not sure I’ll order again.
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