Weather Shop Reviews 

235
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the exceptionally fast delivery and straightforward online ordering process, noting that items arrive promptly, well-packaged, and in pristine condition. Furthermore, people regularly highlight the helpful customer support team, who answer questions politely, guide product choices, and efficiently resolve technical issues. Though some customers experienced occasional issues with faulty devices or unexpected communication errors, a few reviewers felt that support responses were unhelpful. Other consumers also mentioned receiving defective items that stopped working correctly over time, requiring replacement parts or full refunds.

What people talk about most

Product

Customers had positive experiences with product, noting that weather stations are high quality, accurate, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that orders arrive... See more

Customer service

Users describe positive interactions with customer service, often praising the helpful advice and prompt... See more

Quality

Consumers find quality to be ambiguous, with some reviewers praising the accurate measuring, professional... See more

Order

Reviewers highlight high satisfaction regarding the order process, praising the straightforward website... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We ordered a weather station in March and were really happy with it.  Unfortunately it developed a fault between the sensor and the station in November.  We contacted the Weather Shop and got some ver... See more

Company replied

Rated 5 out of 5 stars

This company has a first class attitude to customer service. My order was made after several enquiries from me on the product of my choice. Questions and emails answered promptly and politely, and so... See more

Rated 5 out of 5 stars

I recently wrote a negative review about being unable to download the Weatherlink software from Weatherlink.com, after buying a Davis Windows USB data logger. When I navigated to the relevant Weatherl... See more

Rated 5 out of 5 stars

I have purchased several items from the Weather Shop over the years and there is never a problem. Products are exactly as described and delivery on time. Confirmation emails are clear with clear inst... See more

Company replied


Company details

  1. Electronics Store
  2. also in
  3. Appliance Store

Written by the company

Weather Shop the leading UK retailer for weather stations, barometers, thermometers and all things meteorological.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

235 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(235)

44 reviews in the last 12 months

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Rated 5 out of 5 stars

Buy the best, you will not regret it

A few years back, I purchased a couple of weather stations from Amazon, but they were useless. Four years ago, I came across Weathershop.co.uk, and was immediately impressed by the quality advice I got from Jacqui, and that their units were used professionally throughout the world in a range of different settings such as football stadiums, schools and the like.

The difference between the cheap Amazon weather station and the one I purchased from them was unbelievable. The signal from the sending unit was able to get through the thick walls we have in our house, and it has given us constant pleasure to monitor the weather outside.

A few weeks ago, the weather station developed a fault and a quick call with Jacqui identified what the issue was, and I was able to get the replacement part which was very easy to fit, and it is now back up and running. I can't recommend the shop and their service enough and would have no hesitation in buying another weather station from there. The equipment is professional grade and built to withstand harsh weather.

The bottom line is pay a little bit more and get the best. It is well worth it in the long run.
David

5 May 2023
Unprompted review
Rated 1 out of 5 stars

Extremely slow to sort out any issues…

Extremely slow to sort out any issues and they make the process very painful!! Purchased a weather station in 2020 with a 5 year warranty which was faulty from the start, wouldn't even start up so I returned it. They agreed it was faulty and replaced it...eventually. 2021 this one went faulty. Again it took forever but they eventually agreed it was also faulty and replaced it. Now the third one has gone faulty and I have asked for my money back. Returned the unit which they have now had for nearly 2 weeks. They claim there is nothing wrong with it but have not explained why it wasn't working! Say they are going to now return what is clearly a faulty unit...but still chasing because now I have no unit, no refund and a whole lot of stress.

24 January 2023
Unprompted review
Rated 1 out of 5 stars

AVIOD

AVIOD! Faulty console and flagged the issue with them. They told me to return the entire station. Did so then told me they would not honour guarantee as one of the anemometers was broken. It wasn't broken when it left me. Didn't even look at the console. 6 weeks latter I am am still left without my weather station and there is no communication from the weather shop. The customers service is appalling. Guarantees are not honoured and the quality of the equipment is clearly suspect.

3 December 2022
Unprompted review
Rated 5 out of 5 stars

Grateful for the personal touch in…

Grateful for the personal touch in advising me regarding my purchase. Great customer service & updates on delivery which was speedy. Cannot remark on the item as it’s a Christmas gift. Thank you Weather Shop

19 November 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service, highly recommended

I received great service from Weathershop. The items I bought were dispatched the same day and received by courier within 24 hours, during which time I was kept updated in terms of the parcel's progress.

Having unpacked and assembled the weather station (Davis Vantage Pro2) I had a question about the Weatherlink subscription, so I emailed Weathershop and received an answer straight away from Jacquie, who enabled my upgrade to Pro status.

Buying from Weathershop was an excellent experience all round, and I'd thoroughly recommend them.

21 November 2022
Unprompted review
Rated 5 out of 5 stars

Prompt delivery

Prompt delivery, good communications and a good well-made weather station, backed up by a warranty. Strongly recommended.

15 November 2022
Unprompted review
Rated 5 out of 5 stars

I could not find a suitable…

I could not find a suitable weatherstation for me on their website. I therefore phoned them and they were extremely helpful, after determining my specific needs they suggested a weather station which was just what I needed. They didn't have it in stock but quickly got it in.
After assembly I couldn't get the outside equipment to communicate with the display unit. Another quick phone call during which they suggested an alternative methos of establishing connection, which wasn't in the book and hey presto all is working.
In brief they saved a lot of research time and were brilliant helping me set it up.

18 November 2022
Unprompted review
Rated 4 out of 5 stars

Would have been 5* but somewhat slow in…

Would have been 5* but somewhat slow in processing my Warranty return. I expected a turnaround in ~2weeks but it took 4weeks.

That said, the item was 2yrs old with a 5yr warranty and the warranty was honoured and a replacement returned. So all good.

18 October 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service from weather shop

Bought a Blesser weather station 2 years ago, it went wrong, lost some readings, contacted Weather Shop, they paid to have it returned, put it on test, confirmed the fault and replaced the weather station with an upgraded version (old model no longer available) all free of charge. Very unusual to find such excellent service nowadays.

7 October 2022
Unprompted review

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