We ordered a weather station in March and were really happy with it. Unfortunately it developed a fault between the sensor and the station in November. We contacted the Weather Shop and got some ver... See more
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Weather Shop the leading UK retailer for weather stations, barometers, thermometers and all things meteorological.
19 Ford Lane Business Park, BN18 0UZ, Ford, West Sussex, United Kingdom
No recent history of asking for reviews
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Replied to 33% of negative reviews
Typically replies within 2 weeks
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A few years back, I purchased a couple of weather stations from Amazon, but they were useless. Four years ago, I came across Weathershop.co.uk, and was immediately impressed by the quality advice I got from Jacqui, and that their units were used professionally throughout the world in a range of different settings such as football stadiums, schools and the like.
The difference between the cheap Amazon weather station and the one I purchased from them was unbelievable. The signal from the sending unit was able to get through the thick walls we have in our house, and it has given us constant pleasure to monitor the weather outside.
A few weeks ago, the weather station developed a fault and a quick call with Jacqui identified what the issue was, and I was able to get the replacement part which was very easy to fit, and it is now back up and running. I can't recommend the shop and their service enough and would have no hesitation in buying another weather station from there. The equipment is professional grade and built to withstand harsh weather.
The bottom line is pay a little bit more and get the best. It is well worth it in the long run.
David
Extremely slow to sort out any issues and they make the process very painful!! Purchased a weather station in 2020 with a 5 year warranty which was faulty from the start, wouldn't even start up so I returned it. They agreed it was faulty and replaced it...eventually. 2021 this one went faulty. Again it took forever but they eventually agreed it was also faulty and replaced it. Now the third one has gone faulty and I have asked for my money back. Returned the unit which they have now had for nearly 2 weeks. They claim there is nothing wrong with it but have not explained why it wasn't working! Say they are going to now return what is clearly a faulty unit...but still chasing because now I have no unit, no refund and a whole lot of stress.
AVIOD! Faulty console and flagged the issue with them. They told me to return the entire station. Did so then told me they would not honour guarantee as one of the anemometers was broken. It wasn't broken when it left me. Didn't even look at the console. 6 weeks latter I am am still left without my weather station and there is no communication from the weather shop. The customers service is appalling. Guarantees are not honoured and the quality of the equipment is clearly suspect.
Grateful for the personal touch in advising me regarding my purchase. Great customer service & updates on delivery which was speedy. Cannot remark on the item as it’s a Christmas gift. Thank you Weather Shop
I received great service from Weathershop. The items I bought were dispatched the same day and received by courier within 24 hours, during which time I was kept updated in terms of the parcel's progress.
Having unpacked and assembled the weather station (Davis Vantage Pro2) I had a question about the Weatherlink subscription, so I emailed Weathershop and received an answer straight away from Jacquie, who enabled my upgrade to Pro status.
Buying from Weathershop was an excellent experience all round, and I'd thoroughly recommend them.
Prompt delivery, good communications and a good well-made weather station, backed up by a warranty. Strongly recommended.
The Weather shop had the best selection of weather stations, whether basic or quite technical.
Their prices were the best for the makes I was looking at.
My Weather station arrived well eco packaged and very quickly.
I could not find a suitable weatherstation for me on their website. I therefore phoned them and they were extremely helpful, after determining my specific needs they suggested a weather station which was just what I needed. They didn't have it in stock but quickly got it in.
After assembly I couldn't get the outside equipment to communicate with the display unit. Another quick phone call during which they suggested an alternative methos of establishing connection, which wasn't in the book and hey presto all is working.
In brief they saved a lot of research time and were brilliant helping me set it up.
Order arrived as expected, well packed.
The product is well made and great value for money
I’m very happy with Weathershop. They’ve got a great range of options and their staff are friendly and helpful.
I’d shop here again.Easy to navigate website, great choice of products and speedy, well packed delivery. Thank you very much. from Jenny
Very helpful on the phone and weather station delivered the following day
This is the second weather station we have purchased and have been pleased with the product and delivery.
Received within 24 hours. No issues with delivery and happy with product.
Always a pleasure to deal with the Weather shop whom I find friendly and helpful with very keen priced products.
I cannot recommend the service that this company provides highly enough. From raising my problem with Jacquie Holdsworth through to a conclusion was a straight forward procedure.
Efficient and quick. Well done all at the Weathershop.
Would have been 5* but somewhat slow in processing my Warranty return. I expected a turnaround in ~2weeks but it took 4weeks.
That said, the item was 2yrs old with a 5yr warranty and the warranty was honoured and a replacement returned. So all good.
Bought a Blesser weather station 2 years ago, it went wrong, lost some readings, contacted Weather Shop, they paid to have it returned, put it on test, confirmed the fault and replaced the weather station with an upgraded version (old model no longer available) all free of charge. Very unusual to find such excellent service nowadays.
After some initial difficulties, my experience has been excellent. Very pleased and would highly recommend
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