Vets Now - Lincoln Reviews 

136
TrustScore 4.5 out of 5

4.5

Hykeham Green, LN6 8NH North Hykeham, GB


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Rated 3 out of 5 stars

Poorly dog lost blood & clots from the rear,no bloods taken just very expensive paracetomol given & binding paste given sickness injection, what was shockingvwas the cost of visit!! £300+be they even... See more

Company replied

Rated 5 out of 5 stars

It was obvious to us Waffle our Cocker Spaniel wasn’t well. Rang emergency vet’s and was made appointment with vet’s now at Lincoln. On arrival we were seen almost immediately the vet assessed Waffle... See more

Company replied

Rated 5 out of 5 stars

Very grateful that our little pooch was seen over the weekend. Unfortunately, there is no surgery/hospital in Lincoln, the nearest being Derby or Leeds. Good Vets and staff. They informed us about the... See more

Company replied

Rated 5 out of 5 stars

Although I was given devastating news that Pepper had been run over and a grave prognosis, I gave instruction for VetsNow to do everything they could to save her. They were clear about the costs and I... See more

Company replied


Company details

  1. Emergency Veterinarian Service
  2. Veterinarian

About Vets Now - Lincoln

Written by the company

Find An Emergency Vet Pet Care Advice Customer Hub


About Vets Now

Pet emergencies can happen at any time – including when your regular vet is closed.

That’s why our nationwide network of out-of-hours pet emergency clinics are open through the night, at weekends and on bank holidays, so we’re ready and waiting to provide expert pet emergency care when your regular vet is having some time off.

Our pet emergency clinics are the pet equivalent of A&E and our purpose is to give you and your pet the care and support you deserve, at the time you need it most, whether it’s four in the morning or in the middle of Sunday lunch.

Vets Now provides this trusted service to more than 1000 veterinary practices across the UK — from over 60 dedicated out-of-hours clinics and two 24/7 pet emergency hospitals. In total, we treat around 200,000 small animals every year — our highly-skilled team works hard throughout the night, weekends and Bank Holidays. So whether you’re in Aberdeen, Belfast or Portsmouth we’re there for you and your pet when you need us most.

We’ve also pioneered other ways to help pets, pet owners and the veterinary profession, such as our comprehensive referrals service and providing our staff with industry-leading training and development opportunities. We also support the pet blood transfusion charity, Pet Blood Bank UK. Meanwhile, our two hospitals — in Glasgow and Manchester — are home to some of the UK’s leading specialists in the field of emergency and critical care and provide care 24 hours a day, seven days a week.


Contact info

  • Hykeham Green, LN6 8NH, North Hykeham, United Kingdom

  • 01522 255953

4.5

Excellent

TrustScore 4.5 out of 5

136 reviews

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4.5

All reviews

(136)

1,879 reviews in the last 12 months

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Rated 5 out of 5 stars

Kindness and patience was shown to us…

Kindness and patience was shown to us and our dog at a very difficult time. We were put at easy immediately. Thank you.

29 July 2025
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Reply from Vets Now - Lincoln

Hi, thanks for taking the time to leave us a review. We really appreciate it.

Rated 5 out of 5 stars

The staff were brilliant but the price…

The staff were brilliant but the price I think was excessive over £500 for one injection and a couple of tablets then to top that we had to take her to our own vets on the Monday as she got worse over £1000 yes she is worth every penny but £1100 is a lot

2 July 2025
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Reply from Vets Now - Lincoln

Hi Joan, thanks for your review. I know it can be frustrating having to pay for an unplanned trip to the vets. Much like it is for other out-of-hours services in other industries, It's more expensive to run an out-of-hours pet emergency service than a general daytime practice. We've broken down where our costs go here if you'd like to find out more: https://www.vets-now.com/2018/01/emergency-vet-costs-prices-fees/. If you’d like to query your bill or speak to us about anything we’re here for you on enquiriesteam@vets-now.com indicating which clinic you attended, your pets name and the first line of your home address highlighting your concerns.

Rated 5 out of 5 stars

Great service

Great service, friendly, helpful and professional from start to finish. Yes, it's expensive but I can't fault the staff or facilities. I've just got to train the dog to only be ill during 'normal' hours but as that's never going to happen I'm glad there is such an efficient vet service at Vets Now.

18 June 2025
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Reply from Vets Now - Lincoln

Hi Kevin, many thanks for your positive feedback. If you’d like to see a breakdown of our costs, visit: https://www.vets-now.com/2018/01/emergency-vet-costs-prices-fees/

Rated 5 out of 5 stars

Great service

Seen very quickly, friendly staff. Knowledgeable vet. The only gripe I would have is the price. It was very expensive.

17 June 2025
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Reply from Vets Now - Lincoln

Hi There, thanks for taking the time to leave us a review. We really appreciate it. Take care.

Rated 4 out of 5 stars

Emergency While on Holiday

We needed to see out of hours emergency vet while on holiday for our cavapoo. The staff were very friendly and saw us almost immediately. They were very reassuring and gave our pup exactly what was needed and reassured us. Gave us 3 treatment options and were not pushy about any of them allowing us to make the decision ourselves on private. Very thankful to them.

1 June 2025
Unprompted review
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Reply from Vets Now - Lincoln

Hi Dee, thanks for taking the time to leave us a review. We really appreciate it. Take care.

Rated 5 out of 5 stars

Fast and efficient

Fast and efficient. Answered all my questions in an easy to understand manner.

3 June 2025
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Reply from Vets Now - Lincoln

Hi Kathleen, many thanks for your positive feedback. Have a lovely day.

Rated 4 out of 5 stars

Lovely clinical and reception staff

Lovely clinical and reception staff, really looked after us and were kind, kept us up to date. Cannot fault the care. Very expensive though.

13 May 2025
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Reply from Vets Now - Lincoln

Hi Karen, we really appreciate your kind words. We’re glad we could help you and your pet. If you’d like to see a breakdown of our costs, visit: https://www.vets-now.com/2018/01/emergency-vet-costs-prices-fees/.

Rated 4 out of 5 stars

Genuinely excellent care for an animal in pain

Obvious care for an animal in need of pain management. Polite and friendly staff giving an excellent out of hours service.

5 May 2025
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Reply from Vets Now - Lincoln

Hi Anthony, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.

Rated 5 out of 5 stars

Quick and easy

Quick and easy
Polite and helpful staff
Reassuring advice

29 April 2025
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Reply from Vets Now - Lincoln

Hi James, we really appreciate you taking the time to leave us a review. Our team are all passionate about pets and their welfare. They’ll be thrilled to hear you were so happy with their service.

Rated 5 out of 5 stars

Professional and friendly service

Professional and friendly service. So kind and patient with our concerns about Lottie our dog.
Thank you Ladies.

21 April 2025
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Reply from Vets Now - Lincoln

Hi Lorraine, we really appreciate you taking the time to leave us a review. Our team are all passionate about pets and their welfare. They’ll be thrilled to hear you were so happy with their service.

Rated 5 out of 5 stars

So caring

So caring, understanding and patient. Thank you so so much.

13 April 2025
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Reply from Vets Now - Lincoln

Hi Katie, we really appreciate your review. We are glad we were there when you needed us the most. Take care.

Rated 5 out of 5 stars

Heartfelt thanks to the whole team

Thanks to the prompt out of hours care and dedication of the Vets Now team, my Labrador was saved from a sudden onset, life threatening, illness. The whole team were amazing... from front of house, Nurses and Vets. The day our boy was admitted was clearly a challenging day for all concerned due to the number of emergency cases that had come in and there were, understandably, a number of very emotional pet owners to deal with as well as the sick animals. All were handled with care and dignity. I especially want to thank Christian, the vet that assessed our Labrador, as his quick reactions and dedication I'm quite sure were life saving. He even called after the end of his shift to update us before he handed over to the nighttime team. I was left with absolutely no doubt that our boy was in safe and caring hands.

13 April 2025
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Reply from Vets Now - Lincoln

Hi Jennifer, thank you for your review. We will be sure to pass on your lovely comments to the team. Take care!

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish, very friendly and professional, everyone seemed like they genuinely cared about my sick Sausage Dog and put me at ease. Thank you for caring and doing a great job.

12 April 2025
Unprompted review
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Reply from Vets Now - Lincoln

Hi there, thanks so much for your positive feedback. We really appreciate it.

Rated 5 out of 5 stars

Sox vet visit

From the first phone call to seeing the vet we and Sox were treated so well. Brilliant thank you

7 April 2025
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Reply from Vets Now - Lincoln

Hi , we really appreciate you taking the time to leave us a review.

Rated 5 out of 5 stars

Such a kind team

A really kind team who gave the best care to my cat Eddie, even when he wasn’t so cooperative! Everyone was patient and considerate when answering all of my questions and treatment was explained carefully and clearly. Thank you

23 March 2025
Unprompted review
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Reply from Vets Now - Lincoln

Hi, thanks for your review. I'm glad the team were able to help you and Eddie when you needed us most. Take care.

Rated 5 out of 5 stars

Amazing and thoughtful care from the…

Amazing and thoughtful care from the team for our cat Sid , at such a worrying time .
Thankyou

5 March 2025
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Reply from Vets Now - Lincoln

Hi Joanna, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.

Rated 5 out of 5 stars

Kind and caring from the moment we…

Kind and caring from the moment we walked through the door. Explained everything that needed doing and why.

24 February 2025
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Reply from Vets Now - Lincoln

Hi Leanne, thanks for sharing your feedback. I’m so pleased our team could be there for you when you needed us most.

Rated 5 out of 5 stars

Fantastic Team

This isn't a service that you want to use, but the fact that the team were so welcoming and professional certainly helps in what can be a very stressful time.

Thank you to the team @ Hykeham for looking after Poppy

18 February 2025
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Reply from Vets Now - Lincoln

Hi James, we really appreciate you taking the time to leave us a review. Our team are all passionate about pets and their welfare. The Hykeham team will be thrilled to hear you were so happy with their service.

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