ukbreakaways Reviews 3,762

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpfulness and friendliness of the staff, noting their efficiency and pleasant demeanor. Many people highlight the excellent value for money, often including meals, entertainment, and drinks. The booking process is frequently described as easy and straightforward, whether done by phone or online, with many appreciating the patience and clear explanations provided by the agents. However, some customers also noted occasional issues with entertainment, slow bar service, or the quality of bar meals. A few reviewers mentioned that rooms could be dated or cleaner, and some experienced difficulties with specific hotel amenities like parking or breakfast service.

What people talk about most

Staff

Consumers find staff to be positive. Many reviewers praise the helpfulness and efficiency of the staff,... See more

Booking process

Customers consistently note positive experiences with the booking process. Many reviewers highlight the ease... See more

Value for money

Reviewers highlight positive aspects of value for money. Customers consistently praise the excellent value,... See more

Service

Reviewers mention positive feedback about service, with many praising the helpfulness and friendliness of the... See more

Holidays

People report positive experiences with holidays, often praising the ease of booking and the helpfulness of... See more

Based on these reviews

Rated 5 out of 5 stars

Been out and about with uk breakaways for at least 18 years now maybe more? Usually 3 times a year, never had any problems at all , still going away mostly on tribute weekends, going away next weekend... See more

Rated 5 out of 5 stars

I usually book by phone, and I am regularly answered by two young ladies from Glasgow Kirsty, and Jean. They are brilliant and a credit to UK breakaways, I would recommend booking by phone with those... See more

Rated 5 out of 5 stars

I’ve often used UK Breakaways and I find the whole experience excellent. Friendly helpful staff who, if you’ve forgotten something, they will ask that question to ensure everything is covered. They us... See more

Rated 5 out of 5 stars

This was our first visit to Bosworth Hall and it was a 2 night stay with dinner and breakfast plus entertainment both nights. The whole weekend was a delight with a very clean hotel and the food was e... See more


Company details

  1. Tour Operator

Written by the company

Fantastic value hotels and experience breaks in the UK. From family favorite seaside resorts to city breaks including drinks packages. See some of the UK's best tribute acts with our entertainment breaks or immerse yourself in the sights and sounds of London's West end with out theater breaks. Discover all the UK has to offer with ukbreakaways.com


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Shocking

Organisation to book holiday good service but service from hotel manger Ashley very shocking with guest and staff at the hotel we had no hot water coming from our bath no water at all and her comments was rude at least you have shower staff tried letting her no about some rooms that maintenance was sorting and she was rude with staff bed not level small tv hardly working entertainment was really good last night the best of the weekend other than manger and room it was nice

17 April 2026
Rated 5 out of 5 stars

Coventry (Keresley) hotel

Outstanding hotel, trips, and value for money.
Some issues with driver who was unwilling to even discuss with me the fact that I found his music very unpleasant but dealt with well by headquarters.

16 March 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look